The pool on the rooftop was always too crowded but overall, it's expected when you're staying in a hotel during high season in a hot spot.

The hotel's perfectly located on Sunset Blvd, in the heart of West Hollywood - google it's history for hosting all the celebrities too! Everything is around you, you can walk and explore and you're short distance to Beverly Hills and Bel Air. The room (and bathroom) were spacious, very clean and comfortable. Whenever you call the reception for anything, they immediately support you with it which makes the stay even better.

Stayed in August 2025

Room lighting

NA

Stayed in August 2025

Amazing view and free coffee. And location

Stayed in August 2025

Andaz, as a brand, seems to have an inconsistent product in different markets. This one was nice but a bit more like an upscale Marriot than the trendy, boutique hotel vibe some other Andaz's have. Free snacks in the lobby are a good idea but maybe should upgrade the selection from nature valley cereal bars and lays chips. Gym is small but well equipped but a couple of big, bulky, shirtless men grunting away was unusual for a hotel gym.

Comfortable beds Peloton in the Gym Windows overlooking the city GoodCoffee in the lobby Great for a short stay and cheaper than the more expensive hotels in the neighbouhood.

Stayed in July 2025

N/A

Friendly atmosphere

Stayed in July 2025

The fact that they opened the pool to resort day pass is really bad, it used to be much classier and less crowded. Don’t like that at all, the customers of the hotel pay for that exclusivity and you don’y get it anymore.

The location, the room, the view, the staff

Stayed in May 2025

Staff, facilities & location are top notch

Stayed in February 2025

Carpets are a little tired in the rooms and could do with being replaced. Mine was particularly grubby looking with stains and things trodden in.

The staff are really friendly and helpful, the hotel is well placed, good entrance where cars and cabs can pull up outside easily, restaurant is good.

Stayed in February 2025

I felt very comfortable and at home

Stayed in January 2025

Free snack and water cooler at lobby

Stayed in December 2024

Elevator slow

Staff, gym breakfast

Stayed in December 2024

The lighting in the room could have been better. The room needs some updating to provide conveniently located outlets that are suited to protect electronic charging. Sunset Blvd. can get a little noisy from cars and motorcycles, but the hotel provided ear plugs in the room, if you wanted them.

The hotel's part in rock history was interesting to find out about during our stay and the rock theme throughout was enjoyable. The view from the room (penthouse/14th floor) was spectacular. The room was spacious and had a large bathroom. The Riot House breakfasts had good options and generous portions. Coffee and snacks are available 24 hours in the lobby. Very friendly staff.

Stayed in November 2024

The room temperature was cold- We had to get a hater. Also did not get the room with the view, my view was the parking lot.

Roof top was nice

Stayed in November 2024

It was a bit noisy in the lobby

Was happy to get a very big room with a lot fo space. Staff was nice, and on the day of check out I've requested for two hours of extention and it was aproved with no issues. Really helped me before the flight back hom

Stayed in September 2024

Restaurant in the evening closed too early. no live music for evening.

Location, view and staff was ideal

Stayed in August 2024

It's time for an upgrade, the restaurant needs an overhaul and the fact that visitors are allowed in at weekends to use the pool, thus not leaving enough for paying guests

The location, the size of the rooms, the happy hour, the free coffee and nibbles, the pool area, the friendliness of the staff

Stayed in August 2024

Breakfast organisation - poor. You have to wait for the table, because all tables were occupied. There was no buffet, so ordering food took forever. We have asked valet parking person to prepare our car in advance as we were leaving at night, but he didn't fulfil our request unfortunately.

Location

Stayed in August 2024

Parking prices were ridiculous. $70 a day was too much. Staff at the restaurant were not as good as the hotel. They may need some further training. I had a lot of issues with the television in the room.. It took a couple of days to get it resolved but I am glad they finally did.

Staff at the hotel were very friendly and helpful. Their customer service was great.

Stayed in August 2024

Bathroom sliding door was awkward to open

Peloton bikes in gym, complimentary snacks in lobby, rooftop

Stayed in July 2024

The staff were not as welcoming as I had expected. There is also not any staff at the roof top pool. It’s not a large space and from early in the morning people (guests?) were holding pool chairs

The location is a standout right on Sunset near La Cienega very convenient

Stayed in August 2024

The roof top pool area was so relaxing & cozy for the very short time I used it!

Stayed in July 2024

Noise from streets of the rooms are city facing

Great Location on Sunset Boulevard Good breakfast

Stayed in July 2024

Restaurant food and parking prices were very high, but that’s typical in LA.

The location is great. It was easy to get to other things we wanted to do in LA. I loved having the view of the Hollywood Hills from our room. The staff members were friendly and helpful at all times. The room was clean and quiet. I liked being able to get the car in and out of the valet parking as needed.

Stayed in July 2024

-Valet is expensive (around 65USD daily) but it is more or less the same at every hotel in LA, unfortunately..

-Location is central and you can walk along in the Sunset Strip; Ubers to the other popular WeHo places are around 15USD one way. -BREAKFAST WAS TO DIE FOR! I would like to specially thank the staff at the restaurant (Jose in particular). -Rooftop pool was small but the sun-beds were the comfiest I have ever seen! -There are always free snacks at the lobby!! They are all quality stuff!! -You have free wine-o'clock between 4-5pm -Complimentary coffee in the mornings

Stayed in June 2024