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Reviews of OYO Hotel St Helens OR 3 stars

535 S.Columbia River Hwy, Saint Helens, OR 97051, United States

#2 of 2 hotels in Saint Helens

Guests' Choice

Review score

Based on 192 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    7.1

  • Location

    7.7

  • Facilities

    6.5

  • Staff

    7.3

  • Value for money

    7.1

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 2 January 2025

    5.0
    wont be going back to this property
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    it’s dated and no staff. Didnt like the robotic check-in.

    location and price

    Stayed in October 2024

  • Reviewed: 26 October 2024

    5.0
    Okay for night
    • Couple
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Noisy. We heard cars all Night on RT 30

    Only hotel in area

    Stayed in October 2024

  • Reviewed: 14 September 2024

    5.0
    There were to many clients sleeping here that were shady.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    No contact with check in person

    Room was clean

    Stayed in September 2024

  • Reviewed: 12 January 2024

    6.0
    Decent
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    I didn’t like that I couldn’t get ahold of staff when I needed, and that we got the room right next to house keeping and they were SOOO LOUD

    I did enjoy the fact that there was floor level rooms for rent, and that check in was so easy.

    Stayed in January 2024

  • Reviewed: 13 December 2023

    6.0
    No frills at a fair rate, OYO provided a needed room.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy room, check in did not have all info from Booking.com,

    Inexpensive room was needed because of early Dr. appointment. Friendly housekeeping staff. Restaurant and grocery close by

    Stayed in December 2023

  • Reviewed: 11 November 2023

    7.0
    Exactly what I needed
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No desk

    Price. Cleanliness. Staff.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    7.0
    Pleasant staff
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 2 nights

    The rest room and th3 homeless and low income tenants

    A good location

    Stayed in August 2023

  • Reviewed: 31 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights

    The place could definitely use some renovations. The entry door was a little wonky and was still able to let light seep through.

    The proximity to town, friendly check in staff and price

    Stayed in October 2023

  • Reviewed: 30 October 2023

    6.0
    It met our budget needs.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Next to a VERY VERY LOUD BAR!! There was a gun shot first night. People yelling and screaming and obviously intoxicated each night!

    Ease to find and get to. Check in was easy with “lady in the box” as we called her- we had never experienced tela- check in before!!!

    Stayed in October 2023

  • Reviewed: 30 October 2023

    5.0
    It was a place to sleep, the rooms need to be upgraded for sure. And they need chairs in the rooms not just a bed
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Definitely needs some remodeling or heavy duty cleaning

    It was close to a lot of different things

    Stayed in October 2023

  • Reviewed: 30 October 2023

    6.0
    Sketchy. We did not feel safe if our room, there was no exit point besides the front door. We had to check in on a kiosk
    • Leisure trip
    • People with friends
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    It did not feel safe at all.

    It was close to Halloween Town Square.

    Stayed in October 2023

  • Reviewed: 28 October 2023

    5.0
    Passable
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    They took 50 more from me for deposit for 3 rooms which was 150 total and I never received it back!

    It was for my husband's funeral.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    5.0
    Not worth the money we paid.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The kiosk in the lobby for check-in took too long. Then wr got locked out of our room that evening by accident my 4 year old locked us out. The kiosk kept freezing up and resetting and it took way too long to get back in our room. The air conditioner did not work so we had to leave the window open and the bar noise until 2am was insane. It felt very unsafe to be there because of all the bar patrons.

    The one staff person was kind and very helpful we really liked her a lot.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower was not the cleanest. TV remote did not work. Cigarette butts were in the drain of the sink gross.

    Stayed in October 2023

  • Reviewed: 19 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Bad service with the tv. Could barely see the tv when turned on. The ac did keep shutting off so we had to keep turning it back on

    Good location, check in was super easy with the self check in

    Stayed in September 2023

  • Reviewed: 18 September 2023

    7.0
    Good value, pet friendly, room location is important.
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    The room is badly in need of updating. A new bath/shower would be top priority in that. I would also repaint in better colors, get new shelves in the refrigerator (there were none), a mattress topper or new mattress, pictures on the wall (bolted on), a new blanket for the bed, coffee maker, and have the cleaning crew do bit of a better job. There was an opened package of cheese in the refrigerator and dust in the corners, but the main area, bathroom, and bedding were fresh and clean. I would have been happy to pay a little more for a nicer experience.

    The property was where we needed to be and we had our 2 little dogs with us, so we needed a pet friendly place. We were worried because of some of the other reviews we read, but we found it to be just fine. There was no carpeting, which is good and it didn't smell bad. We had room 215, which has windows out the back, so guests making noise on the balcony was not an issue. The bed was not sumptuous but was comfortable enough. It had a good sized refrigerator, the water pressure was fine and the room was spacious. It is a one-star property and the price reflects that. There are several food choices and coffee places nearby.

    Stayed in September 2023

  • Reviewed: 6 September 2023

    5.0
    The hotel itself was fine, people on the other hand made our stay not good.
    • Leisure trip
    • People with friends
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    So we were on the 1st floor and at 2 am we were woken up to people yelling outside our room. They were just hanging out I guess but they were talking so loud it woke us up, there was a child with them that stared screaming and crying which kept us awake. Then their car alarm went off and kept going off. It definitely wasn’t a comfortable stay after this as it was impossible for us to go back to sleep. Then after they finally left the people in the room above us were stomping around and that kept us awake as well.

    It was clean and the staff were friendly enough.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    7.0
    Overall it was a good stay and a great value for the money.
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Adendum : I just read that the bathroom was designed for Easy access for those with disabilities, and that's why it looked so odd 🙂

    The air conditioner was on when we got there, which was wonderful. The blankets were very thin, but I asked the maid and she immediately brought extra for us. It was a great value for the money. The shower was very odd.. And they definitely need to clean the walls in the bathroom. Yikes! Not sure if it was blood or feces but either way, disturbing. The bathroom is the only exception I have with the entire room, otherwise it was quite nice. Hardwood floors, mini fridge, bed nicely made and welcoming. The location was a bit off-putting. Which didn't help my confidence when the sign in the Office, mentioned they would not be responsible if articles were stolen, if left unattended... It's $79 for motel room. What more can you expect? However they did have cameras up which instilled a little bit of confidence back. Kind of 😁 Overall great stay

    Stayed in August 2023

  • Reviewed: 20 August 2023

    7.0
    It was a fair price for what I got. And was not looking for anything fancy. It was clean,and safe.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night

    If I had to pay the full price I would have been disappointed. And some loser kept smoking cigarettes at the top of the stairs. Drifting into the rooms

    discounted price.

    Stayed in August 2023

  • Reviewed: 19 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There is no coffee in the room, or iron, or other amenities, really.

    A bed, sink, and a bathroom for a shower. Very basic.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Honestly, just the location. It's not horrible, just some kids were outside our room being loud.

    Stayed in July 2023

  • Reviewed: 11 July 2023

    7.0
    It was good
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Shower head needs replaced

    It was easy to find and close to my job

    Stayed in July 2023

  • Reviewed: 9 July 2023

    5.0
    Not clean
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Filithy bathtub

    Location

    Stayed in July 2023

  • Reviewed: 4 July 2023

    6.0
    Got a good sleep, had to go to Walmart for wifi
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    No one in our party was able to connect to wifi, which is a necessity for foreigners without local cel coverage. The sign in page would not load up. Also basically no TV as the channels were few and all of them were so snowy you could barely make out the picture.

    Good location, room was decent and comfortable. Not much interaction with staff but what we did have was friendly and helpful.

    Stayed in June 2023

Showing 1 – 25

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