Reviews of Americas Best Value Inn Smithfield 2 stars
197 Mallard Road, Smithfield, NC 27577, United States
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Reviewed: 30 September 2024 · Stayed in September 2024
Verified reviewReviewed: 30 September 2024 · Stayed in September 2024
Verified reviewReviewed: 26 September 2024 · Stayed in September 2024
Verified reviewThe gentleman at the front desk was particularly pleasant. He seemed genuinely glad I was there, and that just impressed me.
I wish the pool had been open (closed for season) and breakfast would’ve been nice, but for the price I had an excellent, perfectly comfortable room, so no complaints here.
Thank you for the feedback.
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewNice breakfast. Helpful young lady at the desk. She helped us by giving us directions on the phone.
It was difficult to find the hotel at night.
Thank you for your feedback. Will see you on your next trip to NC. DOT Project is in progress By This Hotel That's why its little confusion ...
Reviewed: 18 April 2024 · Stayed in April 2024
Verified reviewReviewed: 26 February 2024 · Stayed in February 2024
Verified reviewReviewed: 26 February 2024 · Stayed in February 2024
Verified reviewReviewed: 8 February 2024 · Stayed in February 2024
Verified reviewN/A
Big gap under the front door allowing cold air during the night.
Thank you for your feed back. I will have my Maintenance Dept. to take care the issues that you has mentioned. Thanks! Hope to see you soon.
Reviewed: 6 December 2023 · Stayed in December 2023
Verified reviewReviewed: 4 December 2023 · Stayed in December 2023
Verified reviewNothing, definitely overpriced. Absolutely not worth it.
Everything. Not somewhere at all i would recommend. Very disappointed.
Thank You for your feed back. we are very sorry that your stayed was disappointed. Please give us another chance. And please let us know in more details about what was wrong. Thanks!
Reviewed: 1 December 2023 · Stayed in November 2023
Verified reviewNothing absolutely nothing!! The property manager was rude and felt it was okay to tell a guest that they have to deal with roaches on there room because that’s the state they live in. I’ve lived in NC for 2 years and never had this experience or issue today last weekend!
The property was nasty not clean and has roaches
Reviewed: 7 August 2023 · Stayed in August 2023
Verified reviewReviewed: 26 July 2023 · Stayed in July 2023
Verified reviewReviewed: 17 July 2023 · Stayed in July 2023
Verified reviewLocation is within 10 mins to a bunch of attractions. Comfy beds.
No pool, breakfast is horrible, water bugs were everywhere. One of the hand towels were stained with blood.
Thank You for your review . We are sorry that your stays was not pleasant. Signs are posted about Pool been closed. Our Breakfast bar is excellent its just that its not HOT BREAKFAST there s a diffrence between Hot & Continental. Due to heavy rains for few days thats why waterbugs issues. I will get our pest control tech. asap and also I will talk my laundry person . Please give us another chance.
Thank You for your review . We are sorry that your stays was not pleasant. Signs are posted about Pool been closed. Our Breakfast bar is excellent its just that its not HOT BREAKFAST there s a diffrence between Hot & Continental. Due … Show more
Reviewed: 9 June 2023 · Stayed in May 2023
Verified reviewquiet
old furniture,bad smell, the breakfast was terrible
Thank You for your recent review. We are in the process to change furniture. Our Breakfast Is Continental , Is not Hot Breakfast. Can you please be specific about Breakfast in details please. Thanks!
Reviewed: 26 May 2023 · Stayed in May 2023
Verified reviewThe room and bed was very nice for what we paid and the staff was great
No pool it's on property but it's broken
Thank you for your recent review. Sorry but our pool is closed at this time. Please visit us soon. Thanks!
Reviewed: 5 May 2023 · Stayed in March 2023
Verified reviewReviewed: 3 April 2023 · Stayed in April 2023
Verified reviewit looks rundown but my room was very nice and clean, bedding was fresh and everything worked.
rundown looking
Thank you for your feedback.
Reviewed: 15 February 2023 · Stayed in February 2023
Verified reviewReviewed: 13 February 2023 · Stayed in February 2023
Verified review😂
Thank you for your feedback. We are very sorry that your stay was not good. We tried every ways to make your stay pleasant . We let you checked in 1day early. We gave you almost 2hours late check out with no late fees. Please contact our hotel and let us know in more details, so we can take care the issues that you had. Please give us another chance to us on your future visit to NC.
Thank you for your feedback. We are very sorry that your stay was not good. We tried every ways to make your stay pleasant . We let you checked in 1day early. We gave you almost 2hours late check out with no late fees. Please conta… Show more
Reviewed: 21 January 2023 · Stayed in January 2023
Verified reviewReviewed: 17 January 2023 · Stayed in January 2023
Verified reviewBreakfast was meagre; no eggs, not even hard boiled; no decaf coffee, not even in the rooms; the danish was prepackaged but stale. There was an odor of air freshener in the room that was so powerful it was difficult to sleep. On the positive side, the beds were clean and comfortable. the young man at the desk was courteous and helpful.
The exterior lights were flashing the whole evening;. The desk was unattended at 8 AM in the morning with no bell to ring for service ; consequently, no receipt was available. The hot water took a long time to get hot...over 5 minutes! We stayed at another inexpensive hotel during our traveling back and forth to Florida which had none of these issues and was $20 less expensive.
Thank you for your feedback. We are sorry that your stays was not pleasant. However, we served CONTINENTAL B.FAST so NO EGGS, per guest request we can make Decafe , Clerk was gone to help other guests , had sign at Desk please wait. Clerk already gave you $5 discounts on the reservation price. and He did gave you Receipt at checked in. It's a very NORMAL to take 5mnts to get Hot Water Due to Winter (Cold Temp). In future .. please contact front desk if is any problems . we will look into it about flashing light. Again we are sorry for any inconvenience please give us another chance. Thanks!
Thank you for your feedback. We are sorry that your stays was not pleasant. However, we served CONTINENTAL B.FAST so NO EGGS, per guest request we can make Decafe , Clerk was gone to help other guests , had sign at Desk please wait. Cle… Show more
Reviewed: 3 January 2023 · Stayed in January 2023
Verified reviewReviewed: 2 January 2023 · Stayed in December 2022
Verified review