Reviews of Days Inn by Wyndham Queensbury/Lake George 2 stars
24 Big Boom Road , Queensbury, NY 12804, United States
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewDisgusting
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe location was convient
We had to get our own towels. Our own blankets. They didnt clean our room daily .
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewNothing.
Filthy, unsanitary, and unacceptable This was one of the worst hotel stays I’ve ever had. • The floors had caked-on dirt and hair that was clearly never cleaned. • The bathroom smelled like a sewer back-up the entire stay. • The bedsheets and blankets were stained, dirty, and clearly not fresh. • We found bugs and shed skin on the floor, and on top of that there were ants crawling around. This property is not sanitary or safe and Booking.com should reconsider listing it. Absolutely unacceptable conditions. I strongly recommend avoiding this hotel.
Dear Guest, We’re very sorry to hear about the experience you had. The cleanliness and conditions you described are completely unacceptable and far below our standards. Please know your feedback is being taken very seriously and will be addressed with our housekeeping and management teams immediately. We sincerely apologize for the discomfort this caused and appreciate you bringing these concerns to our attention. Sincerely, Hotel Manager
Dear Guest, We’re very sorry to hear about the experience you had. The cleanliness and conditions you described are completely unacceptable and far below our standards. Please know your feedback is being taken very seriously and will be ad… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe location is good
From the minute you pull up it looks like a Motel, very dark and dingy looking. The room was really bad, not clean at all, has a smell the minute you open the door. We felt so uncomfortable we couldn’t even stay in the room for more than an hour. We looked for another hotel within the hour of being there! The messed up thing is, they know how bad it is that they have a no refund or cancellation policy! Just horrible! Do your self a favor and stay clear, not worth the money
Dear Guest, We’re very sorry to hear about your experience. The issues you described with cleanliness, comfort, and overall condition are far from the standard we want for our guests. We also regret the frustration with the cancellation policy. Your feedback will be reviewed with our management team so we can address these concerns. Thank you for taking the time to share your experience. Sincerely, Hotel Manager
Dear Guest, We’re very sorry to hear about your experience. The issues you described with cleanliness, comfort, and overall condition are far from the standard we want for our guests. We also regret the frustration with the cancellation po… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewNothing
It was so bad I requested a refund and left. They said the would refund me and then refused to communicate with booking.com to make the refund happen. Terrible! Do not stay here! Also the owner is not friendly at all. So miserable and unaccomidating
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewMaybe the worst hotel I’ve ever been to we didn’t even stay we ask for our money back but we were denied
Receptacles didn’t work dirty smelled very bad bathroom door would not close beds looked as if someone had been sleeping in them
Dear Guest, We're very sorry to hear about your experience and the condition of the room. This is far from the standard we aim to provide. We understand your frustration, especially with not being granted a refund. Your feedback is important and will be shared with management to address these serious concerns. Thank you for bringing this to our attention. Sincerely, Hotel Manager
Dear Guest, We're very sorry to hear about your experience and the condition of the room. This is far from the standard we aim to provide. We understand your frustration, especially with not being granted a refund. Your feedback is imp… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewNot clean. Mopboards and corners of floor really dirty. Bottom of shower curtain dirty. Crumbs on floor. Top bed spread a little dirty.
Dear Guest, Thank you for sharing your experience. We regret that the cleanliness did not meet your expectations and appreciate your feedback. We will address these concerns with our housekeeping team to ensure better attention to detail in the future. We hope to provide a much improved stay next time. Sincerely, Hotel Manager
Dear Guest, Thank you for sharing your experience. We regret that the cleanliness did not meet your expectations and appreciate your feedback. We will address these concerns with our housekeeping team to ensure better attention to detail i… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewthe location was perfect and the staff was nice
the bed and the shower were not very good
Dear Guest, Thank you for your feedback. We are glad to hear our staff made a positive impression and the location was convenient for you. We appreciate your comments about the bed and shower and will look into improvements to enhance guest comfort. We hope to welcome you again in the future. Sincerely, Hotel Manager
Dear Guest, Thank you for your feedback. We are glad to hear our staff made a positive impression and the location was convenient for you. We appreciate your comments about the bed and shower and will look into improvements to enhance gues… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe first day our family checked in . The hotel doing roof fixing. Parking lot was messy and materials were at parking lot . I thought it was their last day of working on the roof. Next morning the roof guy came and fixed it the roof at 8 am in the morning. The breakfast was horrible and counter top was dirty. The room service didn’t come to clean up the room every day. Because we stay at the same for 4 days ???? The sheets have coffee stains on it and pillows case have smelly. Not enough blankets in the room.
Dear Guest, Thank you for sharing your experience. We regret that the ongoing roof work and cleanliness issues affected your stay. Your feedback about breakfast, housekeeping, and room condition is important, and we will address these concerns to improve. We appreciate your patience and hope for a better visit next time. Sincerely, Hotel Manager
Dear Guest, Thank you for sharing your experience. We regret that the ongoing roof work and cleanliness issues affected your stay. Your feedback about breakfast, housekeeping, and room condition is important, and we will address these conc… Show more
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewGreat service
Everything
Dear Guest, We are delighted to hear you enjoyed great service and had an awesome experience. Thank you for your kind words and we look forward to welcoming you back for another wonderful stay. Sincerely, Hotel Manager
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewNothing
Everything was really dirty, the dust was horrible, the beds were worn and dirty, it was the most disgusting hotel I've ever seen and I paid $453 for one night. It's better to sleep in your car while you find a decent hotel. Don't waste your money on this hotel.
Dear Guest, I am sorry to hear of your experience. I will investigate and address these issues immediately. Please allow me to offer my sincere apologies for any distress this may have caused you. Sincerely, Hotel Manager
Reviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewAbsolutely nothing
This property looks nothing like the photos on booking. When we arrived it looked like we were pulling into a trap hotel. The outlet between the beds were pushed in the wall, the telephone jack hanging out the wall, the walls looked awful and dirty. The bathroom floor was sticky, and the caulking around the tub was dirty, the walls were dirty.
Dear Guest, Thank you for taking the time to share your experience. We sincerely apologize that your stay did not meet expectations. The condition you described is far from the standard we aim to provide. Your comments have been shared with our team so we can address the concerns and improve immediately. Sincerely, Hotel Manager
Dear Guest, Thank you for taking the time to share your experience. We sincerely apologize that your stay did not meet expectations. The condition you described is far from the standard we aim to provide. Your comments have been shared wit… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewNothing
Dirty
Dear Guest, We are sorry to hear that your stay was unsatisfactory. We regret the inconvenience you experienced. Our team will investigate the matter and take appropriate corrective action. We hope that you will be willing to give us another chance to provide you with better service in the future. Sincerely, Hotel Manager
Dear Guest, We are sorry to hear that your stay was unsatisfactory. We regret the inconvenience you experienced. Our team will investigate the matter and take appropriate corrective action. We hope that you will be willing to give us anoth… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewthe parking was right outside our door and the room was nice and cool.
Our room was filthy. I read reviews and they weren’t good, but I was hopeful that they had fixed previous complaints. The floor was gross and didn’t even look like it was swept. The sink and shower weren’t clean. I was hoping the towels hadn’t just been refolded, as they were very sloppily tossed on the rack. There were bugs collecting all along the dirty mirror. The bedding did look clean and the beds were fairly comfortable. The air was cool and our room was quiet, but we woke up early and dashed before breakfast time. I think this is the worst room we’ve ever stayed in and that’s saying A LOT!
Dear Jeanine, Thank you for taking the time to share your experience. We deeply regret that your stay fell so far below expectations, especially in regard to cleanliness and overall room condition. This is not the standard we aim to provide, and your feedback will be taken seriously as we work to address these issues and improve the guest experience. We truly appreciate your honesty. Sincerely, Hotel Manager
Dear Jeanine, Thank you for taking the time to share your experience. We deeply regret that your stay fell so far below expectations, especially in regard to cleanliness and overall room condition. This is not the standard we aim to provid… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewLocation
Breakfast..there was only coffee and granola bar
Dear Julie, Thank you for your feedback! We're glad to hear that you appreciated the location of our hotel. However, we apologize for the limited breakfast options you experienced. Your input is valuable, and we'll look into offering a more varied breakfast selection in the future. We hope to welcome you back soon for an even better experience! Sincerely, Hotel Manager
Dear Julie, Thank you for your feedback! We're glad to hear that you appreciated the location of our hotel. However, we apologize for the limited breakfast options you experienced. Your input is valuable, and we'll look into offer… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewClose to the highway!
Dear Kenneth, Thank you for your review! We are so pleased to hear that you enjoyed our convenient location. We strive to make our guests' stays as comfortable and enjoyable as possible, and it's great to know that we hit the mark. We hope to see you again soon! Sincerely, Hotel Manager
Dear Kenneth, Thank you for your review! We are so pleased to hear that you enjoyed our convenient location. We strive to make our guests' stays as comfortable and enjoyable as possible, and it's great to know that we hit the mark.… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewThe property was clean and conveniently located for what I needed.
The hotel charged me a second time for the room and I have yet to get my money refunded
Dear Guest, I am sorry to hear of your experience. I will investigate and address these issues immediately. Please allow me to offer my sincere apologies for any distress this may have caused you. Sincerely, Hotel Manager
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewConvince and clean
Dear Guest, We are pleased to learn that you have been satisfied with our service. Our goal is always to provide the best possible experience for our customers, and we appreciate hearing from those who have had a positive experience. Sincerely, Hotel Manager
Dear Guest, We are pleased to learn that you have been satisfied with our service. Our goal is always to provide the best possible experience for our customers, and we appreciate hearing from those who have had a positive experience. Sinc… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewIt’s convenient to get into the hotel right by the highway. Staffs are nice. But there is nothing I can say positive about this place.
It should be illegal to advertise this hotel with all other amenities and charge people for it. Awful smelly room. Metal bed keeps making sound with even a slight movement and unable to sleep all night. Room needs serious renovation and focus on cleaning. Specially bathroom. Breakfast??? They should just simply don’t say about it. Two types of Cereal but no juice no coffee or anything else counts as breakfast? They don’t even have one chair to sit down to eat or drink. Please don’t confuse people.
Dear Guest, We are so sorry to hear that your stay was unpleasant. We take all guest feedback seriously and will be sure to address these issues with the hotel management. We appreciate you bringing this to our attention, and we hope that you will give us another chance in the future. Sincerely, Hotel Manager
Dear Guest, We are so sorry to hear that your stay was unpleasant. We take all guest feedback seriously and will be sure to address these issues with the hotel management. We appreciate you bringing this to our attention, and we hope that … Show more
Reviewed: 28 May 2025 · Stayed in April 2025
Verified reviewThe only thing we liked was that we were able to check in late due to traveling a long distance to get there
Breakfast was a joke. There was no fruit, nothing warm, a gallon of milk sitting in the fridge with staff food. The room was very unclean. Broken soap dispensers, splatter stains on the walls, very dirty carpeting.
Dear Guest, We are sorry to hear that your stay was unsatisfactory. We regret the inconvenience you experienced. Our team will investigate the matter and take appropriate corrective action. We hope that you will be willing to give us another chance to provide you with better service in the future. Sincerely, Hotel Manager
Dear Guest, We are sorry to hear that your stay was unsatisfactory. We regret the inconvenience you experienced. Our team will investigate the matter and take appropriate corrective action. We hope that you will be willing to give us anoth… Show more