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Reviews of Quality Inn & Suites 2 stars

1024 North Center Street, New Boston, TX 75570, United States

#3 of 3 hotels in New Boston

Guests' Choice

Review score

Based on 77 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    7.5

  • Staff

    8.1

  • Value for money

    7.7

  • Free WiFi

    4.5

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Showing 1 – 25

  • Reviewed: 20 August 2025

    8.0
    Bathroom needs some work
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Shower floor was very slick. We could smell cat urine in the bathroom . GFI plugin in the bathroom did not work. Wouldn't reset

    Bed was very comfortable . Clerk was very friendly. Room was clean. Would stay again.

    Stayed in August 2025

  • Reviewed: 7 July 2025

    8.0
    We would stay here again.
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There wasn’t anything we didn’t like.

    One of the cleanest places we’ve ever stayed. The bed was very comfortable. We don’t usually sleep well our first night away from home but we slept very well here on our first night of our trip.

    Stayed in July 2025

  • Reviewed: 13 February 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Non Smoking
    • Stayed 1 night

    Breakfast needs to be better. one kind of cereal only?? 4 bagels only thing hot was waffles. need more options for better value for what i paid for the room

    Great location. close to restaurants and the events i was there to attend

    Stayed in February 2025

  • Reviewed: 5 February 2025

    8.0
    Quick and easy for a quick stay over
    • Business trip
    • Couple
    • King Room - Disability Access/Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Kinda basic

    Quite and beds were cosy

    Stayed in February 2025

  • Reviewed: 19 January 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cold cereal was all that was available.

    Stayed in January 2025

  • Reviewed: 9 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non Smoking
    • Stayed 3 nights

    eggs were very dry

    Stayed in November 2024

  • Reviewed: 5 November 2024

    7.0
    I like the room we stayed in I just wish it had been downstairs. It was clean and comfortable.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    My room was upstairs which meant I had to climb up some stairs which I didn’t care for and there was a sketchy looking man standing outside his room when we first parked. The breakfast options were very limited and not appealing.

    I liked the location. The room was nice and clean. The bed was super comfortable.

    Stayed in November 2024

  • Reviewed: 9 October 2024

    8.0
    Slept well easy access pleasant front desk night staff. Never saw day staff
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    No soap.. other toiletries there. Could not find anyone when ready to check out to get receipt WiFi would not connect

    Ease of location

    Stayed in October 2024

  • Reviewed: 8 April 2024

    8.0
    Good stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Long walk to room from vehicle

    Safe

    Stayed in April 2024

  • Reviewed: 8 June 2023

    8.0
    Very good
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    decor

    price

    Stayed in April 2023

  • Reviewed: 16 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No coffee nor. breakfast although advertised.

    We use because it is pet friend ly. And no other hotel at the location.

    Stayed in May 2023

  • Reviewed: 11 May 2023

    7.0
    I had a place to sleep!
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Water did not drain in tub. Pillows were cheap quality. No coffee or breakfast served as advertised.

    They informed us checking that they were not serving coffee nor breakfast at the time of our stay. And..no coffee pot in the room. Very frustrating.

    Stayed in May 2023

  • Reviewed: 7 June 2025

    10
    My fisnce and I stay here frequently and we have zero complaints. It’s quiet and peaceful! We would recommend to all!
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was nothing didn’t like about our stay.

    It was clean and employees were friendly and helpful!

    Stayed in May 2025

  • Reviewed: 30 April 2025

    9.0
    Nice for the price
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night

    Breakfast

    Breakfast was a bit skimpy and bland, other than that was a good experience. Bed was very comfortable.

    Stayed in April 2025

  • Reviewed: 29 April 2025

    3.0
    Poor
    • Business trip
    • Couple
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    TV didn't work. Call service desk no help. A/C was loud

    Location.

    Stayed in April 2025

  • Reviewed: 2 February 2025

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The rooms is not like what's on the website. Had a face towel wrap around the shower curtain the mattress was sliding off the bed had a funny smell in the room. Not enough towels in the room had to ask for extra and the room attendance asking questions what I need them for.

    I did not eat breakfast there.

    Stayed in January 2025

  • Reviewed: 15 January 2025

    9.0
    Superb
    • Solo traveller
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Friendly

    Stayed in December 2024

  • Reviewed: 21 December 2024

    4.0
    Not sure I’ll stay here again. It’s a shame cause it really wasn’t a bad hotel but the experience distroyed that.
    • Leisure trip
    • Couple
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed linen was dirty with a stains that looked like old blood. The road noise made it hrs to sleep the tv remote did not work and the linens had a funky smell too them probably because they hadn’t gotten changed. And when asked the front about it they said there was nothing they could do cause I had booked online but yet they took my payment at the hotel.

    Close to the highway but because of that you could hear the road noise due to the door not getting a good seal from the outside.

    Stayed in December 2024

  • Reviewed: 14 October 2024

    10
    Exceptional
    • Family with young children
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    They parked their car to clean our room outside our window and before we needed to leave

    The bed was so comfortable

    Stayed in October 2024

  • Reviewed: 10 October 2024

    1.0
    Not good
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel was out of soap, said we could talk to the manager in the morning. We checked in around 10:30 pm with a night access door?!? Was very weird, in a small clear cubicle. I guess the area is not the best? I’ve never experienced a checkin like this one. Would not stay again.

    Stayed in October 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It need a lil upgrade

    It was clean

    Stayed in April 2024

  • Reviewed: 12 April 2024

    5.0
    If you need a place to stay
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    place poor and rundown.. Attitude of reception

    Place looked poor and rundown

    Stayed in April 2024

  • Reviewed: 1 April 2024

    1.0
    Worse experience I've had in a long time.
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I made my reservation through Booking.com way ahead of time. I drove 13 hrs. Arrived at the hotel, and the office guy told me that he didn't have a king-size bed, only 2 queen bed rooms. I told him I didn't mind whatever he gave me, I'm just tired and want to go to sleep. He said no, if you want that room you will have to pay extra. That is totally unacceptable. It is not my fault he allowed the overbooking of king beds, and now he didn't have one available for me. Why should I pay extra. He decided he was going to cancel my booking, so I could go around town to look for another hotel, unless I paid the extra money. It is very upsetting, and nobody should have to go through this treatment. I told him I would give them a bad review, and he said he didn't care. I had to call booking to resolve the situation. Thanks to Booking.com, I was able to get my room at no extra charge. The AC will not go lower than 72°!!😫 it's hot!!!!! Hopefully, the staff will learn to treat their guests right. Maybe they need to change their staff, and put people with better social skills. It is very important in this kind of business.

    Nothing. The staff made it a bad experience.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    5.0
    Ok just to sleep
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were a couple things we didn’t like. One is, when I was booking this - the photo online showed a continental breakfast where you make your own waffles, etc. We found out it was “grab-n-go” instead and so they hand you a paper bag and you don’t even get to choose what is in it. Next, the beds were so soft - too soft - we rolled in the middle towards the each other. That is uncomfortable. Lastly, there were only 3 big towels in our room when 4 people are staying in the room.

    Location was great. Room was clean.

    Stayed in March 2024

Showing 1 – 25

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