Reviews of Knights Inn Lumberton 2 stars
3589 Lackey Street, Lumberton, NC 28360, United States
Loading
Guests also reviewed these properties:
Rodez, France
Gstaad, Switzerland
Vilavella, Spain
Eugene, United States
Hyderabad, India
Bagno a Ripoli, Italy
Schmallenberg, Germany
Naha, Japan
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewWe didn't have breakfast
Nothing it was great
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewMgmt was very accomodating
Reviewed: 18 April 2025 · Stayed in March 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 2 January 2025 · Stayed in December 2024
Verified reviewReviewed: 8 December 2024 · Stayed in December 2024
Verified reviewNothing
Paid extra for our Dog. No hot brekfast which was advertised, not even coffee.
Dear Guest, It was mentioned at check in that there is a $25 pet fee that is charged directly at the property. Pets do not stay free at Knights Inn Lumberton. Furthermore, there is no mention of hot breakfast on our website. This was also mentioned in the morning. Thank You
Dear Guest, It was mentioned at check in that there is a $25 pet fee that is charged directly at the property. Pets do not stay free at Knights Inn Lumberton. Furthermore, there is no mention of hot breakfast on our website. This was also … Show more
Reviewed: 2 October 2024 · Stayed in September 2024
Verified reviewReviewed: 27 July 2024 · Stayed in July 2024
Verified reviewLocation
Beds
Dear Decone, Thank you for choosing us for your one-night stay. We're glad our location was convenient for your stop, though we regret that our beds were not to your preference. Rest assured, we will share your feedback with our team as we continuously strive to make improvements for the benefit of our great guests. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.
Dear Decone, Thank you for choosing us for your one-night stay. We're glad our location was convenient for your stop, though we regret that our beds were not to your preference. Rest assured, we will share your feedback with our team as we … Show more
Reviewed: 3 June 2024 · Stayed in June 2024
Verified reviewIt was cleaner than expected
Noise at 2am Check in staff Location seemed deserted
Thank You for your comments
Reviewed: 5 May 2024 · Stayed in May 2024
Verified reviewLocation Easy access off highway. we were traveling through only. Generic older hotel. Looks sketchy from outside but was clean and average inside Good value for the money.
Didn’t have a Hair dryer , tissues and or coffee in the morning
Dear Guest, We did have coffee in the morning at the front desk and we do provide customers with a hair dryer which can also be given at the front desk. Thank You
Reviewed: 12 April 2024 · Stayed in April 2024
Verified reviewThe location was good
Got charged extra for dog even though Booking gave price with pets
Dear Guest, Thank You for staying at Knights Inn Lumberton. Your comments will be defiantly be forwarded to the management team. Furthermore, any pet fee is charged directly at the property. No reservation will have pet fee added. Thank You Chris Patel
Dear Guest, Thank You for staying at Knights Inn Lumberton. Your comments will be defiantly be forwarded to the management team. Furthermore, any pet fee is charged directly at the property. No reservation will have pet fee added. Thank … Show more
Reviewed: 11 March 2024 · Stayed in March 2024
Verified reviewThe bathroom was clean
The room was small and no coffee and it had an odor upon entering and check out time was 11 house keeping was knocking 15 mins to 10
Reviewed: 5 March 2024 · Stayed in March 2024
Verified reviewReviewed: 27 February 2024 · Stayed in December 2023
Verified reviewReviewed: 14 December 2023 · Stayed in December 2023
Verified reviewDear Guest, We would like to apologize that you did not like the $50 pet fee that we charge for pets. Thank You Chris Patel
Reviewed: 8 October 2023 · Stayed in October 2023
Verified reviewReviewed: 5 September 2023 · Stayed in September 2023
Verified reviewReviewed: 17 August 2023 · Stayed in August 2023
Verified reviewReviewed: 31 May 2023 · Stayed in May 2023
Verified reviewReviewed: 31 May 2023 · Stayed in May 2023
Verified reviewReviewed: 4 May 2023 · Stayed in May 2023
Verified reviewReviewed: 22 April 2023 · Stayed in April 2023
Verified reviewLocation was ok
Staff was ok, when we checked in we had someone outside staring at us and looking at our cars (we are moving so we have valuables in the cars) had to check on the cars all night as same person was on the same side as our room. Kept staring at us as we were getting things out of our car and heading into our room. Doesn’t seem like the safest location, but it was in a convenient spot. The room was ok. Bathroom door isn’t shut fully or lock. Bed was uncomfortable. Check in counter had a ring door bell for videoing. Didn’t see any cameras anywhere other than front desk.
Dear Guest, I would like to apologize you felt unsafe staying at Knights Inn Lumberton. I can assure you we have fully working cameras, Furthermore, if the front desk had been made aware of the situation we would have defiantly did some investigation. We look forward in seeing you next time in town. Thank You
Dear Guest, I would like to apologize you felt unsafe staying at Knights Inn Lumberton. I can assure you we have fully working cameras, Furthermore, if the front desk had been made aware of the situation we would have defiantly did some inv… Show more
Reviewed: 15 April 2023 · Stayed in April 2023
Verified reviewnon-smoking room smelled like old cigars and marijuana. Very dark parking lot. felt very unsafe. Plain boring room. Definitely not worth the price. Will not book again!!!
Dear Andrew, We value all feedback we receive from our guests. It is disappointing to see that you did not have the stay you expected. We strive to offer our guests the best value, and we apologize that this was not well represented during your visit. Guest feedback only helps us improve, and that is what we intend to do. Thank you, and we wish you safe travels.
Dear Andrew, We value all feedback we receive from our guests. It is disappointing to see that you did not have the stay you expected. We strive to offer our guests the best value, and we apologize that this was not well represented during … Show more