2536 North Freeway, Houston, TX 77009, United States
#348 of 442 hotels in Houston
Guests' ChoiceBased on 95 hotel reviews
5.9Cleanliness
6.2
Comfort
6.6
Location
7.4
Facilities
5.8
Staff
7.0
Value for money
6.5
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 1, 2025
Yolanda
United StatesThe non-smoking room smelled heavily of smoke. The floor felt like it Leaned as well as the bath tub. Both blankets had cigarette burns on them. The light over the sink had a sensor and it clicked off and on all night even though nobody was walking around. The bed felt like it was leaning and was not very comfortable. Outside of the office smelled like sewer.
The location
Stayed in August 2025
Reviewed: May 28, 2025
Judith
United StatesThe entry needs a label; google maps took longer to advice where it was and we passed the entry twice. noise level was mid at night but bad after 7am. The tile was cracking on several areas and the bathtub was super slippery. Only 1 toilet paper roll was in our room for 4 people.
I like the fact that there was a convenience store next door. Mcds and whata were like 5 minutes away. And 13 minutes away from our destination.A/C was perfect. Blinds covered our room
Stayed in May 2025
Reviewed: May 27, 2025
Manuel
Mexicolack of breakfast
Location was good, room to improve on breakfast
Stayed in May 2025
Reviewed: March 28, 2025
Esparza
United StatesI disliked the bathroom door being broken and the TV not responding to the controller. I do like how comfy the room is and the bath was nice to shower in.
Stayed in March 2025
Reviewed: March 28, 2025
Janice
United StatesThe "breakfast" was below standard. Only kids cereal is available, the waffle mix was separated, Check out time is 11:45am. I had to talk to the manager Saturday morning to get an extra 15 minutes. I had asked for this Fri night, but the staff was not authorized to give it.
Location is good for events downtown. I found a fun Vietnamese & beer bar restaurant near by.
Stayed in March 2025
Reviewed: February 26, 2025
Jack
United Statessaw maintenance items that needed attention......
Didn't see any breakfast or even coffee when i checked out about 645am
Stayed in February 2025
Reviewed: January 27, 2025
Norma
United StatesCreepy. Someone tried to come into our room. I told the desk clerk.
It was clean and the bed was comfortable.
Stayed in January 2025
Reviewed: January 15, 2025
Jessica
United StatesMy stay was fair.
Vending machines & ice machine
Stayed in January 2025
Reviewed: December 14, 2024
Sean
United StatesN/a
Stayed in December 2024
Reviewed: August 4, 2024
Robert
United StatesAfter making a reservation weeks in advance, I was told all they had was smoking rooms…period. After not being scared away with that statement, I finally got them to say we could come back later in afternoon after they clean a non smoking room. Could have opened with that statement. Room was adequate, outside of hotel and surroundings look really rough. Title of hotel has Downtown in it. While it is close, it is NOT downtown.
Room was nicer than the outside and surroundings look.
Stayed in July 2024
Reviewed: July 29, 2024
Laura
United StatesThe location is next to a gas station that has a lot of vagrants and sketchy people. The employee at the front office acted like he didn't want to be there. No smile. No greeting. No welcome. No "thank-you." The mattres had a big dent on the side where I was laying that I thought I was going to fall out of bed.
Not much, but it was easy to book online.
Stayed in July 2024
Reviewed: July 28, 2024
Maggie
United StatesWhat I dislike was the room, everything in the room not worth the stay, towels were dirty, bed was uneven.
I love the price
Stayed in July 2024
Reviewed: April 1, 2024
Celia
United StatesThere was a smell in the room and bathroom door wouldn’t close and floor was uneven.
We didn’t eat…location was good.
Stayed in March 2024
Reviewed: August 30, 2023
Linda
AustraliaA bit outdated and the TV didn't work but admittedly got it fixed. Vending machine rejected the money I put in. Didn't matter what note.
Cleaner was lovely. Room was big enough. Bed was big enough and cosy enough. I didn't drive but plenty of parking.
Stayed in August 2023
Reviewed: May 7, 2023
Jose
United Statestwo different times the televisions did not work
location
Stayed in May 2023
Reviewed: November 7, 2022
Lloyd
United Statesright next to the highway. I could hear the sirens and loud vehicles all night, like they were inside our room.
easy to find. right outside of downtown.
Stayed in November 2022
Reviewed: June 2, 2025
Edward
United StatesWhen we checked in, the room was dirty, and the shower valve did not work. In the second room, the toilet seat was broken and could not turn on the TV.
Location.
Stayed in June 2025
Reviewed: April 20, 2025
Laila
United StatesDirty, bad smelling inside the room and noisy!
Stayed in April 2025
Reviewed: April 14, 2025
Genaro
United StatesThe tub needed unclogging, they need to have their cleaning staff to do a more thorough job of cleaning before their guests arrive. The room still has the aroma of smoke, even though I requested a non-smoking room. Put some air freshener in the room. I shouldn't have to ask for the WiFi password, they should have just written it on the greeting card. The TV should have been ready to play when I clicked the remote, instead I had to go through the settings, it's not my job to be my own tech support to make the TV work. My main issue with the hotel is: they need to hire friendly staff that greets the customer with a smile when the customer is checking in, they don't look like they are happy to work there.
Close to the freeway.
Stayed in April 2025
Reviewed: April 5, 2025
Tori
United StatesVery dirty didn’t even stay there and I still got charged
Stayed in March 2025
Reviewed: November 16, 2024
Oladipo
United KingdomInitial room I was given had not been cleaned at all Rooms seemed like they had bed bugs
Cheap
Stayed in September 2024
Reviewed: September 16, 2024
Sebastian
United StatesNice
Stayed in September 2024
Reviewed: August 31, 2024
Esis
United StatesAll ecept the front desk guy to shek out so bad he went to my room i ask him for little time i was in call and he go to my room and was so bad atitud he same with my clothes for work he say i think u dont got money
Clean servise really good
Stayed in August 2024
Reviewed: August 3, 2024
Carlos
MexicoThe hotel ran out of water for about 10 hours and the guys at the hotel were very rude about the situation.
Stayed in July 2024
Morningside, US
Vienna, Austria
Knoxville, US
Foz do Iguaçu, Brazil
Glencar, Ireland
Malacca, Malaysia
Kalamitsi, Greece
Madrid, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content