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  5. Reviews of Red Roof Inn Raleigh North-Crabtree Mall-Lenovo Center

Reviews of Red Roof Inn Raleigh North-Crabtree Mall-Lenovo Center 2 stars

3921 Arrow Drive, Raleigh, NC 27612, United States

#55 of 78 hotels in Raleigh

Guests' Choice

Review score

Based on 372 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.4

  • Staff

    8.3

  • Value for money

    7.8

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 20 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    That you don't serve breakfast.

    The indoor enters into the rooms.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    7.0
    Last minute booking not as “budget” as I would have liked but my dog was able to stay for free
    • Leisure trip
    • Solo traveller
    • Deluxe King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Loud guests, wreaking of smoke, a bit unclesner than other Red Roofs. Strong chemical smell.

    Convenient for travel along major highways; pet friendly!

    Stayed in May 2025

  • Reviewed: 27 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room Smoke Free
    • Stayed 3 nights
    • Submitted via mobile

    The room and building had a very strong smell, probably a mix of cleaner and straight up perfume. Not necessarily a bad smell, but extremely strong.

    The price was right, and I liked that the room floor was laminate, not carpet. It looked pretty clean.

    Stayed in June 2025

  • Reviewed: 21 May 2025

    8.0
    It more than served its purpose for the trip I attended.
    • Family with young children
    • Deluxe Room with Two Queen Beds Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    The exterior facade of the hotel is older in appearance. It gives late 90’s stucco vibes. The back side of the property could definitely use updating. It would add to the need for more parking and alleviate the tight parking on the main side.

    The property is actually located in a nicer area close to shopping by the mall. The rooms were pretty much as pictured. The 100 rooms are actually an exterior door room unlike the 200 and 300 rooms which have interior hallways. The staff was nice and went out the way to provide quality service. You can see that the property owner is trying to update the rooms with quality toilets, furnishings, etc.

    Stayed in May 2025

  • Reviewed: 12 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Nice location next to many more higher end hotels. McDonalds near by for meals.

    Stayed in May 2025

  • Reviewed: 5 May 2025

    7.0
    Pretty much as described.
    • Leisure trip
    • Group
    • Deluxe Room with Two Queen Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Was unable to use ice machine.

    N/a

    Stayed in April 2025

  • Reviewed: 10 February 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    there were no dishes, but it seems you could get some at the reception

    breakfast was good

    Stayed in January 2025

  • Reviewed: 3 February 2025

    6.0
    If you were on a budget, this is worth it. But if you can afford something else, please do. Basically it has your necess
    • Leisure trip
    • Couple
    • Superior King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    The TV was so old that I couldn’t even connect my Roku stick to it.

    Had clean rooms, staff was very helpful and nice, great location for a cheap breakfast and gas station.

    Stayed in February 2025

  • Reviewed: 21 January 2025

    8.0
    great stay
    • Leisure trip
    • Solo traveller
    • Deluxe King Room Smoke Free
    • Stayed 2 nights

    no elevator

    Stayed in January 2025

  • Reviewed: 20 January 2025

    8.0
    Very good
    • Family with young children
    • Deluxe King Room Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    Coffee wasn't changed enough, it was old every time went for a cup.... that could be my timing though. The vending machines kind of semi function, I couldn't get my dollar to work and didn't have change on me at the time. Other than these minor issues, I enjoyed my stay.

    The booking fare was justified. The room was cleaned with effort. The people who work here are pleasant. The location was perfect distance from the mall, a McDonald's and gas station.. all walking distance making it an ideal location for future bookings.

    Stayed in January 2025

  • Reviewed: 15 December 2024

    7.0
    The location is great and it is clean. For a no frills stay, I would recommend.
    • Leisure trip
    • Family with young children
    • Superior King Room Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    Mattress on bed frame didn’t fit and were super uncomfortable.

    Location and price

    Stayed in December 2024

  • Reviewed: 10 December 2024

    7.0
    Other than that my stay is usually great and welcoming
    • Leisure trip
    • Solo traveller
    • Deluxe Room with Two Queen Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    The morning front desk clerk called the phone in the morning to see if I was checking as I was gathering my belongings heading out but when I answered the phone he didn't say anything. I said hello again but no answer so I hung up. When I approached the front desk he asked me my room number and why I hung up on him. I said to the clerk I said hello twice but no one answered. He was very ignorant nasty other than that my stay is usually great and welcoming.

    Very comfortable and clean night staff very nice

    Stayed in December 2024

  • Reviewed: 9 December 2024

    7.0
    Clean, nice
    • Leisure trip
    • Couple
    • Superior King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Smell. No grab bar in shower. Would have liked some breakfast

    Jazz was great. He’s a nice guy

    Stayed in December 2024

  • Reviewed: 28 October 2024

    6.0
    Decent for the price.
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    The ice machine had no ice. There were people sitting in the hallway.

    The price

    Stayed in October 2024

  • Reviewed: 30 September 2024

    6.0
    Fair short stay
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    The not renovated areas were a bit smelly and the door did not work

    Clean and renovated room . Near to Crabtree mall

    Stayed in September 2024

  • Reviewed: 19 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Smoke Free
    • Stayed 2 nights

    The view was of the parking lot.

    The room was clean and comfortable.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    8.0
    A nice stay with few complaints!
    • Leisure trip
    • Couple
    • Superior King Room Smoke Free
    • Stayed 3 nights

    My husband and I didnt like the smell when we first walked in and were checking in. The lobby smelled like marijuana and it traveled all throughout the 2nd floor. The bed also made a weird nice when my hsuband sat on it (plus it was a tad bit uncomfortable).

    I like the friendliness of the staff. The check in was smooth despite there being alittle bit of confusion at first, but it was cleared right away. We stayed here for a few nights and there are no complaints except the smell of the overall lobby and the beds.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness and smell

    Location and price

    Stayed in September 2024

  • Reviewed: 7 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior King Room Smoke Free
    • Stayed 6 nights
    • Submitted via mobile

    The area was nice and quiet.

    Stayed in July 2024

  • Reviewed: 22 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Superior King Room Smoke Free
    • Stayed 4 nights

    The Wifi was lousy, could barely maintain signal. There was no breakfast, and they did not have an amenities/snack shop. The parking lot was too small

    The Price was good. The location was very convenient and away from the main road. It was quiet. The staff were polite and helpful.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    8.0
    Convenient location
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Smoke Free
    • Stayed 1 night

    We were pleased with our short stay.

    The location was convenient for the event we were attending.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    8.0
    Good hotel and location, with slight difficulties
    • Leisure trip
    • People with friends
    • Deluxe Room with Two Queen Beds Smoke Free
    • Stayed 3 nights
    • Submitted via mobile

    The location had two parking lots, but only one was usable since the other was on a steep cliff that could possibly scrape your car. Due to this, finding a parking spot in the evening could prove to be difficult.

    The staff were friendly and the location was great. The hotel is within walking distance to Crabtree mall, which provides a great source for shopping and food

    Stayed in July 2024

  • Reviewed: 29 July 2024

    7.0
    It was okay. I won’t stay their again unless I get a bottom floor room
    • Leisure trip
    • Solo traveller
    • Deluxe King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    See above. It was okay if you were younger and middle age. Not good for disabled or partial disabled

    It was okay. It did not have an elevator to the second floor and I had to carry my luggage upstairs. I’m a senior citizen and didn’t like this fact and told them so.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    6.0
    Average
    • Leisure trip
    • Family with young children
    • Deluxe King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Pillows were like rocks and the only vending machines they had were cash only. Tv remote didn't work.

    The room was clean. Hotel affordable. Nice hot shower.

    Stayed in July 2024

Showing 1 – 25

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