Reviews of Americas Best Value Inn & Suites Brunswick 2 stars
325 Palisade Drive, Brunswick, GA 31523, United States
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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewRooms are perfect every time
Pool was freezing
Dear Phillip, Thank you for your wonderful feedback and consistently positive comments about our rooms. We’re glad you find them perfect every time. We appreciate your note about the pool temperature and want you to know we are actively exploring options to ensure it is more comfortable for all guests. We value your loyalty and look forward to welcoming you back for another excellent stay. Sincerely, Hotel Manager
Dear Phillip, Thank you for your wonderful feedback and consistently positive comments about our rooms. We’re glad you find them perfect every time. We appreciate your note about the pool temperature and want you to know we are actively ex… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewI like it all
I like it all
Dear Travis, Thank you for your perfect rating. We are glad you enjoyed everything and look forward to welcoming you again. Sincerely, Hotel Manager
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewWas affordable
They say breakfast is included, but it wasn't breakfast, It's was a snack. Room smells bad. There are roaches. Pillow is very bad. Second night when we came back AC was off. On the check out day, the man knocked once,just opened our door without waiting for us to open it, we where naked and still on the process of changing. We still have 30 minutes before check-out. He should have called the room telephone if he wanted to check. He violated our right to privacy. I don't recommend this place. Not going back there.
Dear Burce, We appreciate you bringing these concerns to our attention, and we’re sorry for the disruption to your stay. Regarding breakfast, we’re clarifying what’s included and ensuring accurate information is communicated. The issues you reported—odor in the room, roaches, uncomfortable pillows, and the AC outage—are being investigated, with immediate pest-control measures, upgraded cleaning checks, and an HVAC review. Please note that our hotel regularly conducts pest control and this may be an isolated incident. We take privacy seriously and have reiterated proper door-knocking and privacy protocols with staff. Although you stated you wouldn’t return, we’d welcome another chance to earn your trust. Sincerely, Hotel Manager
Dear Burce, We appreciate you bringing these concerns to our attention, and we’re sorry for the disruption to your stay. Regarding breakfast, we’re clarifying what’s included and ensuring accurate information is communicated. The issues yo… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewIt was nice
Every thing was great
Dear Sophia, Thank you for your 10 out of 10 rating and for your kind words. We are so pleased you had a great stay and found everything to your satisfaction. It is rewarding to know every aspect met your expectations, from the comfort of the room to the overall experience. We truly appreciate your feedback and are glad you enjoyed your time with us. We look forward to welcoming you back for another wonderful stay soon. Sincerely, Hotel Manager
Dear Sophia, Thank you for your 10 out of 10 rating and for your kind words. We are so pleased you had a great stay and found everything to your satisfaction. It is rewarding to know every aspect met your expectations, from the comfort of … Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewI like the fact that it was close to my job and the have direct tv
Linen could use some updating
Dear Dro, Thank you for choosing to stay with us. We're glad the location and convenience worked well for you and your kids, and that you enjoyed the DIRECTV access. We appreciate your feedback regarding the linens and will be sure to pass that along to our team for review. We hope to welcome you again for an even better experience. Sincerely, Hotel Manager
Dear Dro, Thank you for choosing to stay with us. We're glad the location and convenience worked well for you and your kids, and that you enjoyed the DIRECTV access. We appreciate your feedback regarding the linens and will be sure to pass… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe air conditioner is about it
They had bugs on first floor
Dear Bobby, Thank you for your feedback. We’re glad the air conditioner met your expectations. Please know that our hotel undergoes routine professional pest control, and the issue you encountered may have been an isolated occurrence. We take reports like this seriously and have followed up with our maintenance team to ensure all guest areas remain clean and comfortable. Sincerely, Hotel Manager
Dear Bobby, Thank you for your feedback. We’re glad the air conditioner met your expectations. Please know that our hotel undergoes routine professional pest control, and the issue you encountered may have been an isolated occurrence. We t… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe room was musty from the minute we opened the door. There were stains on the sheets. There was no hot water and about a drop of shampoo. Had to ask for more towels and while I was waiting, the manager talked to another staff member and didn’t acknowledge me even though he looked at me. Terrible. Would not recommend.
Dear Kathy, We are truly sorry for the disappointing experience you had. The musty odour, stained sheets, lack of hot water, and insufficient room supplies are unacceptable, and we sincerely regret the lack of attentiveness from our staff. Your feedback has been noted and will be addressed with our team to ensure these issues are corrected. Thank you for bringing this to our attention. We look forward to welcoming you again soon. Sincerely, Hotel Manager
Dear Kathy, We are truly sorry for the disappointing experience you had. The musty odour, stained sheets, lack of hot water, and insufficient room supplies are unacceptable, and we sincerely regret the lack of attentiveness from our staff. … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewEveryone was nice
Dear Amber, Thank you for your kind words. We are glad to hear that everyone was nice during your stay. We appreciate your feedback and look forward to welcoming you again soon. Sincerely, Hotel Manager
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewIt was in a good location not too far from the beach lots of lots of little stores around
We couldn't stay longer
Dear Nevels, We're delighted to hear you enjoyed the location near the beach and the surrounding stores. Thank you for sharing your positive feedback and for choosing our hotel. We're sorry to hear you couldn't stay longer. Sincerely, Hotel Manager
Dear Nevels, We're delighted to hear you enjoyed the location near the beach and the surrounding stores. Thank you for sharing your positive feedback and for choosing our hotel. We're sorry to hear you couldn't stay longer. Sincerely, Ho… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewIt needs to be upgraded. New bathroom amenities. The toilets are old and too low. Fixtures on the wall are also old. For the most part I was comfortable and able to rest.
Dear Bass, Thank you for your feedback. We have noted your concerns regarding the bathroom amenities and fixtures. We will review our maintenance and upgrades. We are pleased you were able to rest comfortably. We hope to provide a better experience should you choose to visit us again. Sincerely, Hotel Manager
Dear Bass, Thank you for your feedback. We have noted your concerns regarding the bathroom amenities and fixtures. We will review our maintenance and upgrades. We are pleased you were able to rest comfortably. We hope to provide a better e… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewPrice
The room didn’t have a iron or ironing board, no coffee and the bathroom shower was full of mildew and the towels were dingy-(meaning they weren’t white and looked dirty..
Dear Sonjia, Thank you for your feedback. We appreciate you noting our competitive price. We have noted your concerns regarding room cleanliness, missing amenities, and the shower and towel condition. We will review our housekeeping and inventory procedures to ensure higher standards. We hope to provide a more comfortable experience should you choose to visit us again. Sincerely, Hotel Manager
Dear Sonjia, Thank you for your feedback. We appreciate you noting our competitive price. We have noted your concerns regarding room cleanliness, missing amenities, and the shower and towel condition. We will review our housekeeping and in… Show more
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe kids enjoyed the pool.
When we came back from the pool I could tell someone had been in our room because I had a blanket on top of my purse and items that was completely moved.
Dear Devon, Thank you for your kind words about the kids enjoying our pool! We’re deeply sorry to hear about the unauthorized entry into your room, as you mentioned by the moved blanket and items. This concern is noted and will be thoroughly reviewed with our housekeeping team to ensure stricter adherence to privacy protocols. We hope to welcome you back for a more secure and enjoyable stay at our hotel. Sincerely, Hotel Manager
Dear Devon, Thank you for your kind words about the kids enjoying our pool! We’re deeply sorry to hear about the unauthorized entry into your room, as you mentioned by the moved blanket and items. This concern is noted and will be thorough… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewIt’s a modest hotel, but it’s very clean. The location is convenient, close to the interstate. It was surprisingly quiet, a safe place to rest & recharge
Vending, ice & drink machine were all out of order
Dear Chris, Thank you for your kind words and detailed feedback. We're glad you enjoyed the quick check-in and check-out process, the cleanliness, and the quiet, convenient location. We apologise for the inconvenience with the vending, ice, and drink machines, and your comments will be shared with our team for prompt attention. We appreciate your stay and hope to welcome you back. Sincerely, Hotel Manager
Dear Chris, Thank you for your kind words and detailed feedback. We're glad you enjoyed the quick check-in and check-out process, the cleanliness, and the quiet, convenient location. We apologise for the inconvenience with the vending, … Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe room A/C was the best! Cheap ain't always the best
No extra towels! Ice machine didn't work . The free breakfast was a joke! The room was very dark and outdated! The staff was Not friendly at all!!! I won't be coming back!
Dear Annette, Thank you for your feedback. We are glad to hear that the room A/C met your expectations, but we regret that other aspects of your stay, including towels, the ice machine, breakfast, and the room's condition, did not. We will address these concerns with the team to ensure better service, amenities, and improvements in the future. We apologize for the lack of friendly service and appreciate your comments. Sincerely, Hotel Manager
Dear Annette, Thank you for your feedback. We are glad to hear that the room A/C met your expectations, but we regret that other aspects of your stay, including towels, the ice machine, breakfast, and the room's condition, did not. We will… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe price was reasonable and the location was close to everything
The rooms didn’t get cleaned daily, we didn’t get fresh towels and unfortunately it smelled musty. It advertised breakfast and all they had was muffins
Dear Guest, We are pleased you found our price reasonable and our location convenient. We sincerely regret the musty odor, lack of daily cleaning, insufficient towel service, and limited breakfast offerings. Our housekeeping and breakfast teams are addressing these issues to meet our advertised standards. Thank you for your feedback, and we are committed to improving for future guests. Sincerely, Hotel Manager
Dear Guest, We are pleased you found our price reasonable and our location convenient. We sincerely regret the musty odor, lack of daily cleaning, insufficient towel service, and limited breakfast offerings. Our housekeeping and breakfast … Show more