The pool not being open Plus they management took away the microwave that was on the hallway from each floor and the guest have to travel down the lobby to heat up the food, the elevator stopped working we had to take the stairway

The staf was helpful

Stayed in July 2025

The elevator is smelling. Neighbors are noisy even after 2a.m.

Stayed in July 2025

I got 3 bed covers that had stains on them. The bathtub needs to be upgraded, and the carpet needs to be changed. The hotel needs to do a better job to keep everywhere clean at all times.

I love the closeness to Walter Reed.

Stayed in May 2025

When I was there, the elevator was not working and my room was on the 5th floor. The first room I was assigned on the first floor was near an outdoor exit on Woodmont, and it felt a little unsafe and there was also a lot of noise, so I requested to be moved.

location is perfect for me, walking distance to downtown Bethesda

Stayed in May 2025

Elevators need URGENT maintenance, I found tissue with blood on the floor, floor also was sticky, room wasn't clean, etc etc

Stayed in May 2025

none

This hotel has no proper breakfast, was disappointing!

Stayed in March 2025

Staff was not very helpful. Had to ask for towels. Little to no parking. The parking was very cramped and difficult to get into. The room was extremely small. I left 2nights early and went to another hotel.

It was clean

Stayed in March 2025

Parking lot so tight can't get in and out of cars, bathroom was dirty, tub was disgusting worst bed I slept on in a long time

Location was the only good thing

Stayed in February 2025

No internet 1 day no breakfast

Locational advantage

Stayed in November 2024

The room advertised having a microwave but did not. Instead, there's one public microwave per floor (at least for the 3rd and 4th floors) that was tiny, dirty, and missing the glass plate inside. The whole facility was grimy and run down. I know it's in an expensive area, but I felt overcharged. The quality is worth $60 - $70/night max, not $150 - $200+

The location is excellent, easy walking distance to metro, pharmacies, grocery stores, and tons of restaurants. The room has the basics needed for a decent stay and while it's definitely old and run down, it was comfortable enough for a good night's sleep. The TV in my room worked fine and the AC unit worked well both to keep the room comfortable and provide white noise. Didn't have any issue with noise from other rooms/outside. There was enough hot water for a shower once the water was run for a few minutes in advance.

Stayed in October 2024

Outdated aircon, bathroom fixtures, telephone system, elevator system. Microwave not on every floor. Hairdryer didn't work. Safe was locked. Breakfast consists of packed bag containing 1 muffin, small juice, water and perhaps an apple.

Location near bus stop, NIH and Guapos. Guest laundry. Comfortable bed. Iron and TV in room, but I didn't try to use them. Luggage storage after checkout.

Stayed in October 2024

A few things.

Parking nearby

Stayed in October 2024

It has been 10 days since check-out and I am concerned that the $50 charged at check-in has not been refunded. I have emailed and asked about the refund date but the hotel has not responded yet. I did not break any equipment in the room. I also cleaned the room as much as possible when I checked out.

About 3 - 5 minutes on foot to the nearest supermarket.

Stayed in October 2024

Several things in my room were broken, like the shower handle. I did not have any hot water the first night and little water pressure the entire stay. When I went to the staff on duty she was getting on the elevator and kept trying to shut the door as I was talking to her about my concern. There was no follow up on her part. I felt very disrespected and disappointed. Terrible parking,not enough space..

Location and some of the staff. The maids were very nice.

Stayed in October 2024

TV did not work. Had to reset the dish box

Price

Stayed in September 2024

We booked a week prior for a double bed, when we arrived all the double beds was taken and we was left with one bed

Stayed in June 2024

Service seemed overwhelmed by customer needs

Location

Stayed in May 2024

Didn’t receive the correct room reservation. Door to room had to be kicked open (hazardous)! Desk staff person unresponsive until we asked for a refund and located the proper room.

Location

Stayed in May 2024

There is a smell that I hated

Location

Stayed in April 2024

The hotel was dirty. It looked like a splatter of blood on the curtain. Couldn’t tell if it was blood plus something dark on the wall in the bathroom, behind the tv and on side of the bed. Something was spilt and not cleaned up properly. The bed skirt had a stain. The sheet had hair on it already plus with everything else made me doubt those were even clean.

Breakfast is more of a snack. The location of the hotel was decent. The parking however is extremely tight. The staff was nice, nothing bad to say about them.

Stayed in March 2024

Old infrastructure

Kind staffs

Stayed in February 2024

The toilet wasn't clean. The whole place was kinda dingy, I never figured out if there was a continental breakfast. There was no make up mirror and no counter space in the bathroom so I basically had to do my make up by muscle memory.. The towels had some stains. There were a lot of stains.

The hotel was a better price than others in the area. The room was a good temperature. I did not see any bugs, it was not very noisy and seemed safe. The water was hot enough. There was an empty mini fridge and a grocery store on the corner, so I saved money on drinks and snacks. There was a microwave and ice machine at the end of the hall. They let ne check out late. There was an iron and hair dryer.

Stayed in February 2024

Queue to warm baby food not good

Stayed in September 2023

Unpleasant check in TV picture was terrible Room was hot Web site said there would be breakfast, there was not

Staff moved their car so we could park

Stayed in July 2023