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Reviews of American Executive Inn Mesa 3 stars

1554 West Main Street, Mesa, AZ 85201, United States

#52 of 56 hotels in Mesa

Guests' Choice

Review score

Based on 556 hotel reviews

4.8

Score breakdown

  • Cleanliness

    5.5

  • Comfort

    5.7

  • Location

    6.4

  • Facilities

    5.4

  • Staff

    6.4

  • Value for money

    5.9

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 12 July 2025

    6.0
    Pleasant
    • Family with young children
    • Standard Single Room 1 Double Bed Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The air wasn't working and we requested service as soon as we got to the room. The guy said he'd send his guy. Was still waiting after 6 nights. Requested clean linen and towels on 3rd day, was told no one was there from housekeeping and she'd send them with those items the next day. Had to get packed towels of ours.

    Stayed in July 2025

  • Reviewed: 22 June 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Superior Single Room 1 Queen Bed - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    No breakfast

    Stayed in June 2025

  • Reviewed: 17 May 2025

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Executive Single Room 1 Bedroom King Bed Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything. It was dirty. Disgusting. The lady at the front desk was an absolute joke of a human being I can't believe she's in the hospitality business. I pulled up to check into my room there was police everywhere pulling a bunch of drug addicts from one of the rooms. It's like a homeless shelter. Absolutely horrendous. Door didn't lock looked like it had been kicked in multiple times and instead of fixing it they just put a piece of wood there to try to make the door close again. And honestly I think I was probably in one of the nicer rooms because it had a stove and a refrigerator. I would highly encourage people to avoid this place I don't care if they give you a room for free. Not worth it wondering if your car is still going to be out there in the morning. Looks like somebody was murdered on the bed or had their period on I should have taken a photo of the blankets I didn't even think about it I was so focused on the bed itself anyway I ended up leaving within 45 minutes and paying for a different room and they refused to refund me. scumbag city

    Honestly and I don't say this lately nothing. Seriously maybe that there was a Pizza Hut close by.

    Stayed in April 2025

  • Reviewed: 19 March 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Double Room 2 Queen Beds Non Smoking with Kitchen
    • Stayed 3 nights
    • Submitted via mobile

    The room was run down and there was a kitchenette but there was no dishes or cooking utensils. I was not going to buy kitchen supplies. The door had a big gap at the bottom.

    The beds where comfortable and the shower water pressure was awsome.

    Stayed in March 2025

  • Reviewed: 14 March 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Superior Room 2 Queen Beds Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool was green had to wait 45min to check in

    Nothing

    Stayed in March 2025

  • Reviewed: 12 March 2025

    4.0
    Okay have had better rooms in your hotel then the one he had yesterday.
    • Leisure trip
    • Couple
    • Standard Single Room 1 Double Bed Smoking
    • Stayed 1 night
    • Submitted via mobile

    Towels, sheets, lights

    Location is great. The sheets, pillow cases and towels need to be thrown away.. They are washed but still dirty. Thin sheets and towels. Other than that everything was OK. Prices should be lower then they are.

    Stayed in March 2025

  • Reviewed: 10 March 2025

    5.0
    Good enough
    • Business trip
    • Solo traveller
    • Executive Single Room 1 Bedroom King Bed Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Feels very cheap, hence the price point

    Close to shopping center that you could walk to

    Stayed in March 2025

  • Reviewed: 19 November 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Executive Single Room 1 Bedroom King Bed Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The rooms seem to be pretty dirty, especially the floors. It worked for us because we were only there 7-8 hours to sleep. It was okay for a basic room and Ballin on a budget

    Like the location and staff!

    Stayed in November 2024

  • Reviewed: 7 November 2024

    5.0
    I am glad that I had a place to sleep and shower.
    • Leisure trip
    • Couple
    • Superior Single Room 1 Queen Bed Non Smoking
    • Stayed 2 nights

    they could use new towels.

    it was okay.

    Stayed in November 2024

  • Reviewed: 27 October 2024

    4.0
    Not great
    • Leisure trip
    • Group
    • Superior Room 2 Queen Beds Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was dirty and had a horrible smell, also there was no trash can in the bathroom. Definitely does not look like in pictures

    It seemed like people in charge were kind

    Stayed in October 2024

  • Reviewed: 25 October 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Superior Single Room 1 Queen Bed - Non Smoking
    • Stayed 4 nights
    • Submitted via mobile

    There was no water 2 times

    Stayed in October 2024

  • Reviewed: 1 October 2024

    4.0
    it is exactly what you pay for
    • People with friends
    • Standard Room 2 Double Beds Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The fact that you got exactly what you paid for

    you got exactly what you paid for

    Stayed in September 2024

  • Reviewed: 1 September 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Double Room 2 Queen Beds Non Smoking with Kitchen
    • Stayed 1 night
    • Submitted via mobile

    That they canceled my reservation do to maintenance repairs and didn't accommodate my stay nor gave me my refund back!

    The house keeper is such a nice lady!!!

    Stayed in August 2024

  • Reviewed: 20 August 2024

    5.0
    Just UGH!
    • Family with young children
    • Deluxe Double Room 2 Queen Beds Non Smoking with Kitchen
    • Stayed 1 night
    • Submitted via mobile

    The owner. Omg! I paid for it online, accidentally selected the wrong room. However it was the same price as the room I was in. In order to stay he made me pay an additional $10. IT WAS THE SAME PRICE ONLINE! I think I would call that theft. Ice machine broken. AC did not work well. Plus he wouldn’t give me a key so I could not use the pool or laundry facilities. The key he gave me the first night he claimed was not his. As it was the only key I had and I remember noting that it was blank it was without a doubt 100% his key. He wanted an additional $10 for a new key. Also the room was listed as a 4 person occupancy room but had only one set of towels and they would not give me any additional ones. Just be prepared to be frustrated. The rest of the staff was kind and helpful.

    Location and small deposit.

    Stayed in August 2024

  • Reviewed: 9 August 2024

    5.0
    We just needed a cheap place to spent the night thats didnt have crazy traffic
    • Leisure trip
    • Couple
    • Executive Single Room 1 Bedroom King Bed Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    I gave a $5 "key deposit" and never got the $ back even tho we checkd out early

    Price is the lowest in the area

    Stayed in August 2024

  • Reviewed: 2 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Single Room 1 Double Bed Smoking
    • Stayed 1 night
    • Submitted via mobile

    No powe outlets to use.

    Not well maintained.

    Stayed in June 2024

  • Reviewed: 3 May 2024

    5.0
    Passable
    • Family with young children
    • Superior Room 2 Queen Beds Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very dirty, very broken, very smelly, cockroaches were almost dead but still kicking

    Pool, willing to make a room change to 2 bed when booking did not seem to had put my choice for this in there order

    Stayed in April 2024

  • Reviewed: 10 April 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Executive Single Room 1 Bedroom King Bed Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The second room that the manager made me switch with no reason given. Was horrible, broken lamps, no place to hang close, no dead bolt or security latch, A/C didn't work. This room needs to be closed down and refurbished

    The first room I had was great,

    Stayed in April 2024

  • Reviewed: 26 March 2024

    5.0
    Passable
    • Solo traveller
    • Standard Room 2 Double Beds Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very shabby appearance

    Location was convenient

    Stayed in March 2024

  • Reviewed: 23 March 2024

    4.0
    Disappointing
    • Family with young children
    • Deluxe Double Room 2 Queen Beds Non Smoking with Kitchen
    • Stayed 1 night
    • Submitted via mobile

    No trash can in room, broken blinds, fridge barely worked, refused to give us a 2nd key for our room, $5 deposit for key and it wasnt returned when we gave the key back

    Quiet location

    Stayed in March 2024

  • Reviewed: 24 February 2024

    5.0
    Very pricey for the poor condition rooms, would not recommend or return.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room 2 Queen Beds Non Smoking with Kitchen
    • Stayed 1 night
    • Submitted via mobile

    Very run down, holes in walls, painting chipping, bed spread/coverlet torn in places. Walls *very* thin, heard neighbors all night.

    Sheets were clean, heat/AC worked.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    5.0
    Passable
    • Business trip
    • Family with young children
    • Executive Single Room 1 Bedroom King Bed Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff not friendly had to pay extra for room key ...key deposit

    Location

    Stayed in February 2024

  • Reviewed: 31 January 2024

    4.0
    Disappointing
    • Family with young children
    • Superior Single Room 1 Queen Bed - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The stay was for four nights. The heater didn't work the whole stay. They said they would fix it the day I left. It was 35 degrees outside and instead of offering me a different room which I know was available they offered me an extra thin blanket. TV did not work the first night either!

    location and price

    Stayed in January 2024

  • Reviewed: 8 January 2024

    5.0
    Don't expect much, we do not recommend the property
    • Leisure trip
    • Couple
    • Executive King Room 1 Bedroom Smoking
    • Stayed 3 nights

    Initial room, additional $5.00 in cash and then a $30 Upgrade to get a decent room with an operating TV and proper sized bed. No refund on Saturday night stay due to early checkout related to weather. Very difficult owner

    The check in process was not smooth, was told we needed to give $5.00 in cash for cleaning deposit, that was unexpected, went to our room it was a pit, went back and got a good room but had to pay an additional $30.00 to upgrade. Had to check out on Saturday due to storm coming in on Sunday, got the $5.00 back but no refund for the Saturday night stay. Owner is clearly used to dealing with difficult people, as a result he nickle and dimes, and is very rigid and comes off difficult to deal with. We will not stay again. We had in the past and it was fine, do not know what happened but we will not be returning.

    Stayed in January 2024

Showing 1 – 25

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