Reviews of Aloft Minneapolis 3 stars

location in the city was superb - great access to walking and exploring; US Bank stadium is very close (we were not there to attend a game or concert but the proximity is amazing); solid restaurants are nearby; hotel is not pretentious or stuffy - staff is warm, and mostly helpful; room better than average in size and very clean; food options in the hotel....mediocre at best (having to pay for breakfast is a disappointment, particularly when the options were limited)

food options in the hotel....mediocre at best (having to pay for breakfast is a disappointment, particularly when the options were limited); price for Labor Day holiday weekend was very good but the posted "possible" price [perhaps on Vikings home football game or U. of M. game days] was ridiculously high; parking rate was too high

Location

It was clean, and had good location

Expensive parking, "breakfast" is a voucher for 25$ for room, in their own overprice mini market :)

Loved the location, games and beds were so comfy!

My boys said pool was small but still had a blast!

The location was great to walk around Minneapolis. Everyone was so friendly.

Great location by the river

Location was great

Breakfast was very simple and a little like a bad fast food joint

We liked it all the staff was very friendly. We got upgraded to parking in their garage due to a parking error

That there was no breakfast, even though it said on our booking that breakfast was included, but it is not

The bartender kept harassing my family later. She ended up calling the police because we had family members coming in to visit.

I liked that there was parking available onsite but did not like how expensive it was. I liked the lobby area with some table games and big tables to get together and play games with other family members in our group.

cost of parking. Wish it was $20.00 or under. Included would be great.

Great location next to the US Bank Stadium as I was attending a game at the stadium

My rate was including breakfast, and the breakfast options could be better, just a few sandwiches and wraps to choose from.

The staff is friendly and personable. It isn't their fault, but management needs to train them better on 3rd party and the computer system. We would like to stay there again, but I won't be using a 3rd party system again, and will only book there directly.

Their computer glitched, causing a double charge between their system and booking.com. I am 2 days in and counting, in trying to reach the General Manager to fix this overcharge (no other staff there is authorized to do so).

Nothing.

I got double booked, Aloft would not provide a refund, I list $500. I was in Minneapolis because I had an appointment at the VA. I can't afford that kind of loss. Expedia tried to get it back, Aloft wouldn't budge.