Reviews of Alexis Inn and Suites Hotel 3 stars
600 Ermac Drive, Nashville, TN 37214, United States

Loading
Guests also reviewed these properties:
Marietta, United States
Praiano, Italy
Tiberias, Israel
Berlin, Germany
Kalkaska, United States
Atibaia, Brazil
Arens de Lledó, Spain
Belfast, United Kingdom
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThe location is only 13 minutes from Broaway Avenue. The hotel is big and room are quiet. All renovated. They provide all the toiletries needed, including mouth wash and shower cap, and plenty of clean towels. We book a King Deluxe that comes with a dining area and kitchenet, it has a tv cable. The breakfast is pretty good, including sausages, warmed scrambled eggs, biscuits, hot oatmeal, and all the cold things that normal breakfast offers. They exceeded my expectations for the price.coming back for sure.
N-a
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewRooms cleaned DAILY!
Dear Tammara, Thank you for making us your home away from home. We are thrilled to hear that the daily housekeeping made your stay more comfortable and enjoyable! It’s always rewarding to know that our efforts to maintain a clean and welcoming environment are appreciated. Your feedback inspires the team to keep providing consistent and attentive service. We look forward to welcoming you back to Alexis Inn & Suites Nashville Airport for another refreshing and pleasant visit. Ms. RB, Executive Manager
Dear Tammara, Thank you for making us your home away from home. We are thrilled to hear that the daily housekeeping made your stay more comfortable and enjoyable! It’s always rewarding to know that our efforts to maintain a clean and welco… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewDated
Dear Joanne, Thank you for sharing your thoughts. We appreciate your perspective and understand the importance of a modern and updated environment to our guests. Feedback like yours helps guide enhancements and ensures that future stays are even more comfortable and enjoyable. Our team is dedicated to creating a welcoming atmosphere and continually enhancing the guest experience. We hope to host you again and provide a visit that feels refreshed, inviting, and thoroughly satisfying from start to finish. Ms. RB, Executive Manager
Dear Joanne, Thank you for sharing your thoughts. We appreciate your perspective and understand the importance of a modern and updated environment to our guests. Feedback like yours helps guide enhancements and ensures that future stays ar… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewWe loved that as soon as we walked in , the smell of freshness and cleanliness filled our nostrils. It was clean, nice and neat.
Dear Eluise, It’s wonderful to hear how the freshness made such a strong first impression on your arrival. Creating a welcoming atmosphere is something the team at Alexis Inn & Suites Nashville Airport takes pride in, so your words mean a lot. Knowing that the effort put into keeping everything neat and comfortable stands out to you is very rewarding. We’d love the chance to welcome you back for another pleasant stay soon. Ms. RB, Executive Manager
Dear Eluise, It’s wonderful to hear how the freshness made such a strong first impression on your arrival. Creating a welcoming atmosphere is something the team at Alexis Inn & Suites Nashville Airport takes pride in, so your words mea… Show more
Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe location to attractions.
The floors hadn’t been cleaned in a long time so they turned our socks black.
Dear Charese, Thank you for sharing your feedback following your recent visit. It is pleasing to know the setting offered convenience for reaching nearby points of interest, though it is very concerning to learn that the condition of the flooring did not meet acceptable standards. Clean and well-maintained spaces are essential to a comfortable stay, and your observations have been directed to the housekeeping team for immediate review. Please accept sincere apologies for this shortcoming. Your comments are invaluable in guiding improvements, and every effort will be made to provide a more seamless and enjoyable experience in the future. Ms. RB, Executive Manager
Dear Charese, Thank you for sharing your feedback following your recent visit. It is pleasing to know the setting offered convenience for reaching nearby points of interest, though it is very concerning to learn that the condition of the … Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation for what we required
Dear Melvin, Thank you for staying at the Alexis Inn & Suites Nashville Airport and for sharing your excellent feedback. We are thrilled our location was convenient for you in Nashville! Our primary goal is to ensure a relaxing and stress-free stay, and we are delighted that this was your experience. It was a pleasure to have you as our guest, and we look forward to seeing you again soon. Ms. RB, Executive Manager
Dear Melvin, Thank you for staying at the Alexis Inn & Suites Nashville Airport and for sharing your excellent feedback. We are thrilled our location was convenient for you in Nashville! Our primary goal is to ensure a relaxing and str… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewBed very comfortable. Very clean. Cute room. Great price. Great location. Good size room.
There's nothing to not like.
Dear Robin, We’re thrilled to hear that you enjoyed your stay at Alexis Inn & Suites Nashville Airport. It’s wonderful to know you found the room clean, comfortable, and spacious, and that our location and pricing worked well for you. We truly appreciate your feedback and look forward to welcoming you back again soon! Ms. RB, Executive Manager
Dear Robin, We’re thrilled to hear that you enjoyed your stay at Alexis Inn & Suites Nashville Airport. It’s wonderful to know you found the room clean, comfortable, and spacious, and that our location and pricing worked well for you. … Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLoved the location of the room on the main level. Close to the breakfast.
Nothing that I can think of.
Dear Guest, It’s wonderful to hear you enjoyed the value, convenience, and hospitality during your visit. Having your room situated in such a practical spot clearly added comfort to your stay, and it’s great to know the proximity to breakfast made things easier. Feedback like yours encourages the team at Alexis Inn & Suites Nashville Airport to keep delivering memorable experiences. We look forward to welcoming you back whenever your travels bring you to the area again. Ms. RB, Executive Manager
Dear Guest, It’s wonderful to hear you enjoyed the value, convenience, and hospitality during your visit. Having your room situated in such a practical spot clearly added comfort to your stay, and it’s great to know the proximity to break… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe room has a bad smell and our tv didn’t work
Dear Robin, Thank you for sharing your experience. We regret to learn that your stay did not meet your expectations, and we take your concerns seriously. A fresh and comfortable environment, along with properly functioning amenities, is essential, and it is clear that this standard was not upheld during your visit. Please accept sincere apologies for the inconvenience caused. Your comments will be shared with the appropriate teams to ensure corrective action is taken. It would be a privilege to welcome you again and demonstrate the level of quality and care that should always be expected. Ms. RB, Executive Manager
Dear Robin, Thank you for sharing your experience. We regret to learn that your stay did not meet your expectations, and we take your concerns seriously. A fresh and comfortable environment, along with properly functioning amenities, is e… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewBathroom to small and the room had like a wet clothes smell
Dear Ricky, Thank you for being our guest. It’s great to hear your thoughts on your recent stay, and we truly value the time you took to share them. Your feedback about the room and bathroom is important, and it helps us focus on the details that matter most to our guests. Thank you for giving us the chance to hear your perspective, and we look forward to welcoming you back to Alexis Inn & Suites Nashville Airport for a more comfortable experience. Ms. RB, Executive Manager
Dear Ricky, Thank you for being our guest. It’s great to hear your thoughts on your recent stay, and we truly value the time you took to share them. Your feedback about the room and bathroom is important, and it helps us focus on the detai… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified review25th August 2025 around 7 PM When I call the property to request, invoice receptionist was disrespectful to me and she said she cannot send me any invoice because of I booked a room in the booking.com and she hanged up phone on my face when I tried to reach out again she was putting me on hold
Dear Marangoz, Thank you for being our guest. While it is regrettable to learn of the difficulties you encountered when requesting an invoice, we hope the rest of your stay was enjoyable. We completely understand your frustration with the situation and the manner of our front desk team. Courtesy and professionalism remain a priority, and your remarks will be shared with the appropriate team. We appreciate your understanding and thank you for bringing this to our attention. Your feedback is truly valued, and we hope to welcome you back for a more seamless experience. Ms. RB, Executive Manager
Dear Marangoz, Thank you for being our guest. While it is regrettable to learn of the difficulties you encountered when requesting an invoice, we hope the rest of your stay was enjoyable. We completely understand your frustration with the … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewIt was our first time visiting this hotel, and it was one of the best hotels we have ever stayed in. We really appreciate the amenities in the bathroom. The small bottle of Scope was certainly an added benefit. Also, the agent was awesome in helping me resolve a reservation issue. Thank you:)
Dear Tyrone, It’s wonderful to hear that your first visit turned into such a memorable experience and that the thoughtful touches in the room added to your comfort. We’re especially glad our team could assist with your reservation and make things smooth for you. Thank you for sharing such kind words, and we look forward to welcoming you back to Alexis Inn & Suites Nashville Airport for another stay that’s just as enjoyable. Ms. RB, Executive Manager
Dear Tyrone, It’s wonderful to hear that your first visit turned into such a memorable experience and that the thoughtful touches in the room added to your comfort. We’re especially glad our team could assist with your reservation and make… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThis was a great find! Everything was really good. Best blackout shades ever! Included breakfast was real breakfast--eggs, sausage, pastry, etc., self-serve.
Slow elevator. No good restaurant options in the immediate area, just some in other hotels. But a few miles right on Elm St. there are plenty.
Dear William, It’s wonderful to hear you enjoyed such a positive experience, especially finding the stay to be a great value. The comfort of the rooms and the quality of the breakfast clearly added to your visit, and we’re delighted that it stood out. While the elevator and nearby dining options may not have fully met expectations, we’re glad the location of Alexis Inn & Suites Nashville Airport still worked well for your trip. Ms. RB, Executive Manager
Dear William, It’s wonderful to hear you enjoyed such a positive experience, especially finding the stay to be a great value. The comfort of the rooms and the quality of the breakfast clearly added to your visit, and we’re delighted that i… Show more