Reviews of Alaskan Hotel and Bar 1 stars

Fantastic location, friendly staff, great pre-stay communication. I liked staying in a historic property.

While the room was very clean, the mattress desperately needs to be replaced. I slept fine, but it was a bit saggy.

The location within walking distance of the port and many little locally-owned shops. Each staff member I interacted with was so helpful.

Layout of room was poor; bathroom extremely small. Window fan was blowing strings of dirt.

Location

Very dirty and bathroom full of mold; could be toxic.

This hotel is well-situated in downtown Juneau.

Frankly I might still choose it since it is one of two hotels in the downtown area. However, we were dismayed by the noise, the smell, and the condition overall.

A hotel with lots of character. The manager was quick to help with a problem. Terence (front desk) was exceptional with customer service.

Location was perfect

Dirty, no doors on bathroom, no airflow

The building is a piece of history and should be treated as such. Lots of shops around so it was easy to find something.

Since it is a really old building, a lot of things are not updated. Don’t expect anything fancy.

Because no elevator, it was hard to bring luggages upstair and bring back down. Atleast someone will help. But still I enjoyed my stay there. and it's close to everything. Thank you!

We arrived in the early hours of the morning because of our flight and they were very gracious about it even though check-in had closed hours before.

The bar downstairs was very noisy and although we were in a “quiet” room we could still hear it

Historical

Mattress needs replacing

bed, room

noise--from the bar and through the wall

It was right downtown. Beautiful old building.

No elevator, rooms were very noisy and hot. If you opened the windows (there were no screens,)and the noise was even worse. There was a saloon under the hotel and we did know about that. So we are at fault as well. But the noise was ongoing until after 3 am. In the room itself, there was nowhere to put your toiletries and no hook to even hang a towel for the shower. We had to put the towel on the floor. There were wires running along the floor, and that was a bit sketchy. It looked like they were trying to update this beautiful old building, but it needs a lot. It is not for the older generation or anyone who has a handicap. All rooms are 2 and 3 flights up. Also, there was no one downstairs in the morning till 8. We went downstairs, got the coffeepot, went back up to our 3rd floor room, got water in the pot, and made coffee for all the other guests who were looking for coffee. I'd like to say the staff, when there, were amazing, and they did allow us to find another hotel without an extra fee added.

Good location and walkable to our cruise departure location

Room was too warm but did find a box fan in wardrobe that made temperature bearable

Had the queen bed room on the 3rd floor with private shower and toilet. The bed was comfortable. Also had a kitchenette of oven, fridge, microwave, coffee maker. Hotel served fresh coffee downstairs as well. The charm of this older hotel that is right smack dab in the middle of Juneau and convenient to all the shops and restaurants made this the perfect location for us! Also the price for a downtown location beat out all the other hotels. Lastly, it was supposedly an old brothel in the day and they have a fun bar downstairs that provides entertainment when the other bars close up shop due to the cruise ships leave by 900 pm. The noise was not a problem on the 3rd floor. I took the bus from the airport which was only $2 dollar cash versus a Taxi or Uber for $30. Bus stop is just a short walk away from front of airport and the bus dropped me off right near front of Alaskan Hotel.

Note: there is no elevator so you have to carry your bags up the flight of stairs. Also would recommend having a curtain over the toilet door area to allow for more privacy. Physically not a way to probably put a door as this is a old hotel and room configurations all vary.

comfortable

the internet did not work

The location was perfect, but also a little sketchy

Everything was very old which I understand as t’s a vintage hotel with history, but things were dirty and not well kept there was a kerosene smell that had us vomiting through the night. We would’ve stayed elsewhere if I could’ve found accommodations but we did cancel our second night and went elsewhere. The window was very, very small and high up and opened up to an area where people could walk by, it didn’t feel safe or secure because we had to keep the window open as there was no air conditioning and we happened to be in Juneau on their two hot days of the year. We found out later that it’s the most haunted hotel not that we necessarily believe in that, but it just added to the urgency of getting out of there as soon as we could. Our clothes reeked of kerosene stench. Then there was simple things they have a coffee maker, but no cups. The oven and stove were on when we walked into the room. The door ran into the twin bed. There wasn’t enough room for the door to open all the way, and the twin bed was all springs and when you sat on it, you felt the board underneath. The management was very nice and not having us pay for our second night and refunding us. We do really appreciate that. When we arrived, it was late at night and the bar was going full blast with great music, but there were drunk people in the stairwell going up to our room it almost seemed like they were homeless. i’ve been to hostels that were nicer.

The location in downtown

The horrendous noise from the bar and surrounding area …drunken people shouting until 3am