While the room was very clean, the mattress desperately needs to be replaced. I slept fine, but it was a bit saggy.

Fantastic location, friendly staff, great pre-stay communication. I liked staying in a historic property.

Stayed in August 2025

Layout of room was poor; bathroom extremely small. Window fan was blowing strings of dirt.

The location within walking distance of the port and many little locally-owned shops. Each staff member I interacted with was so helpful.

Stayed in August 2025

Since it is a really old building, a lot of things are not updated. Don’t expect anything fancy.

The building is a piece of history and should be treated as such. Lots of shops around so it was easy to find something.

Stayed in August 2025

Because no elevator, it was hard to bring luggages upstair and bring back down. Atleast someone will help. But still I enjoyed my stay there. and it's close to everything. Thank you!

Stayed in July 2025

Room was too warm but did find a box fan in wardrobe that made temperature bearable

Good location and walkable to our cruise departure location

Stayed in July 2025

the internet did not work

comfortable

Stayed in July 2025

Very noisy. Room was quiet small and because we couldn't leave windows open because of noise it was stuffy and hot.

Bed was comfortable and the staff were friendly.

Stayed in July 2025

Mattresses were below average, too soft.

Great location, historic place

Stayed in July 2025

The live music in the bar until 2 AM!

Loved the history and coziness of the room.

Stayed in June 2025

no elevator, not all rooms have private bathrooms, Older furniture, small room Price seems a bit high but so are all prices in town.

location in center of city is excellent for cruise passengers. Easy walk to cruise ship docking place. Also close to Mount Roberts tramway. Popular breakfast place is just around the corner Bar has charm. Entertainment most nights.

Stayed in June 2025

If you want to park you have to park up the hill going down a private Drive to Park in a dirt and grassy area cut out of the Hill, then you have to go down a couple of flights of stairs with no lighting if it's dark to the upstairs back door that has a code if you arrive after 10:00 p.m. that you have to get from the front desk when you get to the door. Then you have to go down another 3 to 4 flights of stairs to get to the front desk to get your key to go up another two to three flights of stairs. It is an older building and it is very historical and they have kept it up pretty well but don't think the showers and bathrooms were cleaned as much as they should have been. I had a twin room with two beds and the shared bath was down the hall about 25 or 30 ft. Of the two twin beds one of them sloped to one side. The noise from people exiting the bar and the fighting in the street below went on until 3:00 a.m.. inside though there was really no noise and pretty quiet from all the other guests.

Staff responsive and friendly. Overall the room was clean except for a stained pillow case. Room was a little dated and was cleaned as well as it could. I really enjoyed the architecture and the original woodwork throughout the facility.

Stayed in July 2025

Room wasn’t acceptable so did not stay.

Location. Manager and front desk were flexible. Even though we did not stay after seeing proposed room, they did not charge us.

Stayed in July 2025

Excellent location comes with late night street noise impossible to ignor.

Excellent location in an historic building showing its age.

Stayed in June 2025

Room had a strange smell. Room outdated and run-down. Kitchenette not very functional. No utensils for use with kitchenette.

Good location downtown. Close to eateries, public transport, tour pick-ups, Mt Roberts tramway, wharf district.

Stayed in June 2025

Bar was pretty loud and room was very small. But it was a comfy bed and fun location

Stayed in May 2025

No AC and it was a hot day, but I just opened the windows and the room had a fan so it wasn’t that big of a deal

Location downtown is perfect

Stayed in June 2025

Bathroom

Comfortable bed

Stayed in June 2025

Tiny room Advertised with kitchenette but no utensils, no crockery, no cutlery or anything that would enable you to use facilities! Carpet really smelt bad, had to leave window open.

Good location

Stayed in June 2025

Funky, antiquated (although this had its own charm). Shared bathroom, tiny shower. No elevator, steep stairs.

Location perfect.

Stayed in June 2025

No en-suite. The bathroom door opposite would not open. It had jammed. A walk down a corridor to a loo and a separate shower. No dressing gowns provided Had a sink in the room but the cold water did not work. Called a kitchenette but nothing else other than a sink. No kettle no cups or cutlery

Good location. Staff were very nice.

Stayed in May 2025

The music from the bar is loud and a couple of nights it went quite late. Not a real problem, but if you are a light sleeper it could be.

The location was perfect , clean rooms and pretty much what I expected. It’s an older building and is quirky.

Stayed in May 2025

It was a bit run down but it is a historic building and had its own charm

The location was amazing and the price was a fair value. It was clean and the staff was very nice.

Stayed in May 2025

Could smell that some people had been smoking. I know it’s hard to control. This room was immediately over the bar entrance and it was noisy.

Bed was comfortable.

Stayed in February 2025

Our room was way too warm and the bed was very soft and creaky. There was a box fan in the room and the radiator wasn't turned on, but we could not get the room to cool down. We slept pretty terribly due to the heat and uncomfortable bed. (I have stayed at the Alaskan before and didn't have any issues with the bed in my previous room.)

The location and staff are great. The hotel is charming and full of history.

Stayed in February 2025