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Reviews of Red Roof Inn Buffalo - Niagara Airport 2 stars

146 Maple Drive, Williamsville, NY 14026, United States

#8 of 11 hotels in Williamsville

Guests' Choice

Review score

Based on 266 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    6.9

  • Location

    7.8

  • Facilities

    6.7

  • Staff

    7.9

  • Value for money

    7.0

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 23 August 2025

    5.0
    Passable
    • Business trip
    • Couple
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 8 nights

    na

    na

    Stayed in July 2025

  • Reviewed: 13 August 2025

    6.0
    Ok not great
    • Leisure trip
    • Solo traveller
    • Deluxe King Room Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    No window screen No A/C Filter Dirty Floors Paint Splatter everywhere

    Clean Linens

    Stayed in August 2025

  • Reviewed: 12 August 2025

    5.0
    OK spot. Little service
    • Leisure trip
    • Family with young children
    • Superior King Room Disability Access Smoke Free
    • Stayed 4 nights
    • Submitted via mobile

    Good location although left turn onto busy Transit road was a constant challenge. Hotel is understaffed.. The first room we were assigned hadn't been cleaned, so they moved us to another room. It is do- it-yourself service. Want your trash emptied? They'll show you where to do it. Want clean towels? Take the used ones to the laundry to get fresh ones.

    Quiet location. Peaceful sleeping

    Stayed in August 2025

  • Reviewed: 24 July 2025

    7.0
    Good
    • Business trip
    • Family with young children
    • Superior King Room Disability Access Smoke Free
    • Stayed 7 nights
    • Submitted via mobile

    No room service Room smelled like cigarettes

    Working shower Working toilet Most lights were working

    Stayed in July 2025

  • Reviewed: 14 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Rooms are outdated but were clean. Good for the price

    Very good value and location . Rooms were clean.

    Stayed in July 2025

  • Reviewed: 29 June 2025

    7.0
    Decent stay for the value
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    The door key sometimes didn’t work when swiped.

    The room had a good amount of space and lighting. There was plenty of parking and walking space.

    Stayed in June 2025

  • Reviewed: 23 May 2025

    7.0
    Great for one night!
    • Leisure trip
    • Solo traveller
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    The 2nd story walkway needed sweeping.

    Amazing price! The room was clean and spacious. Perfect for an inexpensive single night.

    Stayed in May 2025

  • Reviewed: 9 May 2025

    5.0
    Dirty bathroom
    • Leisure trip
    • Couple
    • Superior King Room Disability Access Roll-ln Shower Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    There were spots of dried blood in the shower that had not been cleaned. There was hair in the shower drain before we used the shower. There was dust all over the lamps. No mirror in the bathroom.

    Stayed in May 2025

  • Reviewed: 30 March 2025

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    Located at edge of freeway down a side road with no sidewalk. Its quiet and reasonably priced, we found a dirty cloth in the bathroom but otherwise was clean. Staff were kind, stay was OK overall

    Stayed in March 2025

  • Reviewed: 22 February 2025

    7.0
    Great location and price. Friendly staff.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 2 nights

    The room wasn’t cleaned very well. Just small things, beds were fine.

    Great location and friendly staff. Great price.

    Stayed in February 2025

  • Reviewed: 20 February 2025

    8.0
    Will be back.
    • Leisure trip
    • Couple
    • Superior King Room Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    Too much snow!🤣

    Stayed here off and on for 50 years. Now they are in the middle of upgrading. Looks good.

    Stayed in February 2025

  • Reviewed: 27 January 2025

    8.0
    Great value
    • Leisure trip
    • Couple
    • Superior King Room Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location, been here many times over the years

    Stayed in December 2024

  • Reviewed: 21 January 2025

    5.0
    Passable
    • Leisure trip
    • Group
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    Dresser doors broke off

    Staff was friendly

    Stayed in January 2025

  • Reviewed: 18 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 14 nights
    • Submitted via mobile

    Microwave

    None

    Stayed in January 2025

  • Reviewed: 22 December 2024

    5.0
    Not the worst place I have stayed, but not the best either.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 2 nights

    The room did not seem as clean as I would expect, or as clean as many other places I have stayed. It was like a beat up version of the pictures you got of the property. This wasn't entirely unexpected, but was worse than expected. They did have outlets for charging which was nice, but the plugs wouldn't stay in. Based on what I gathered while I was in this area, this isn't in the best part of town.

    The check-in process went well. I was able to check in quite easily, and the staff at the desk I thought did a good job. I was able to get into my room within about 5 minutes of my arrival. The location in relation to where I was visiting was good.

    Stayed in November 2024

  • Reviewed: 9 December 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room Disability Access Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    Management deceived me. I made a mistake with dates, paid for the correct dates, but they refused to refund the mistake dates even though management indicated that it would. Beware of deceit.

    Room was nice,price was good.

    Stayed in October 2024

  • Reviewed: 12 November 2024

    5.0
    Plain, clean, old, basic ( exterior messy and renovation in progress). Nice staff
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Old, worn down exterior. Old interior (but very clean). This is a basic budget motel with work in progrsss as they are renovating the lower floor. No construction noise but garbage lying around outside and a wooded lot nearby made it feel a little less safe given it is quite run down. It did the job but might pay a little more for a brighter, fresher stay.

    The price was good as was the location. It was clean. The staff were pleasant.

    Stayed in November 2024

  • Reviewed: 18 October 2024

    5.0
    It was alright - 7 review seems high…more like a 5.5-6 to me
    • Leisure trip
    • Solo traveller
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    It was renovated but for some reason still meh- it was ‘okay’- the next night I stayed at a Super8 for same price which was spectacular

    location - staff

    Stayed in October 2024

  • Reviewed: 16 October 2024

    6.0
    I think housekeeping missed some things
    • Leisure trip
    • Couple
    • Superior King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Fridge was leaking water, lacked towels only had the batter minimum and no washcloths, no tissue either and missing cups. Smelled strongly of cleaning solution so it was sanitized but at the same time the cleaner missed the leaking fridge and the cobwebs and dust at the bedside

    Large bed, quick access from car since it was on ground floor

    Stayed in October 2024

  • Reviewed: 12 October 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard King Room Smoke Free
    • Stayed 7 nights

    room clean bed made could use more soap and shampoo

    Stayed in September 2024

  • Reviewed: 30 August 2024

    7.0
    it was a nice stay but some things could have made my stay a little better. I will be coming back.
    • Leisure trip
    • Solo traveller
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 11 nights

    The room could of be cleaner and using my Ultraviolet light that I brought with me I found the walls were dirty. It looks like water stains coming down wall from some rain damage. Also on the wood floors using the light it looked like a lot of water damage on the floor as well . Again using the ultraviolet light that I brought with me I found near the bathroom sink on the walls there was a number written on the wall (1974). To the naked eye it just looks like a white painted wall but if does show that someone tried very hard to cover it up with a coat of paint so no one could see any damage or writing on the walls and floors. I was in room 144. Also the ice machine by my room was out of order and I had to use the one by the lobby office each night i was there. It was a little inconvenience because I had to use my car to get ice. Plus my room didn't come with a small refrigerator and microwave which it did last year 2023. I had the same type of room in 2023.

    The location and how quiet it was. The management was nice and helpful. Room was a good size. This was my second time staying here. I stayed there last year as well in July 2023 and everything was great.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    A bit dirty on the hallway.

    Spacious parking lot. The location also good. The bed linen was spotless. The staff are polite.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Quite and clean place

    Stayed in July 2024

  • Reviewed: 24 August 2024

    8.0
    very nice
    • Leisure trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    everything was nice friendly staff clean room

    Stayed in August 2024

Showing 1 – 25

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