“Had an ambulance pick me up from lobby early morning - 5am. My husband signed us out. We were supposed to receive points for our visit, but after 30 days no points have been added to my husband’s account. Otherwise staff was very kind and supportive. Wound up I had a kidney stone that caused the bleeding and pain.”
“After a fair share of problems with Hilton Group Hotels in the Midwest, we finally arrived in Racine. What can we say: this was by far the cleanest property we have ever stayed in. Everyone is fully engaged to make the stay as pleasant as possible. The staff were all wonderful, friendly, attentive.
Example: Pool towels were not just put in a shelf, but spread on the tables around the pool and nicely placed. Almost reminded me of a cruise ship.
The breakfast was fine, staff cleaned up after every person.”
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