Plot 42 Windsor crescent, Kampala, Uganda
#16 of 107 hotels in Kampala
Guests' ChoiceBased on 119 hotel reviews
8.2Cleanliness
8.6
Comfort
8.9
Location
9.0
Facilities
8.3
Staff
9.0
Value for money
8.0
Free WiFi
7.7
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End of dialog contentReviewed: 11 August 2025
Willing
AustraliaEverything was good and would have given it a higher rating until the last night when one of my colleagues had someone enter her room early hours of the morning (which was locked from the inside). Concerning that someone else had a key. She yelled at them and they left. Reported to manager who checked security camera but said it was not working (!)
Location was very convenient, staff were kind and friendly and very polite. The restaurant had a great atmosphere and quality of food was excellent with good range of choices. Rooms were cleaned everyday, towels thick and lush, bidet in bathroom, large and comfortable beds with plenty of pillows and mosquito nets.
Stayed in August 2025
Reviewed: 13 July 2025
William
South AfricaThe breakfast is a bit basic
The cleanliness the beds are big and comfy the WiFi works perfect the neighbourhood is lively and safe and the restaurant is excellent and lively
Stayed in July 2025
Reviewed: 30 May 2025
Mike
United KingdomFood service was occasionally slow, but the quality was excellent.
Stayed in May 2025
Reviewed: 30 March 2025
Kahaso
KenyaGreat little facility and very close to town.
Stayed in March 2025
Reviewed: 22 March 2025
Olive
Papua New GuineaGorgeous room with a comfortable bed. The food, especially the breakfasts, was exceptional.
Stayed in March 2025
Reviewed: 26 February 2025
Jenny
United KingdomThe room was quite dark. The breakfast offering could be better.
A comfortable room. The food in the restaurant was excellent.
Stayed in February 2025
Reviewed: 11 February 2025
Chereen
South AfricaOur room was right by the kitchen so it was very noisy at night when we were trying to sleep.
The room was stunning, clean and spacious!
Stayed in February 2025
Reviewed: 4 February 2025
Teun
NetherlandsSuboptimal shower. You need to be lucky with the room in terms of noise, restaurant stays loud over weekends and sometimes there is loud music next door.
Comfortable rooms, great breakfast and friendly staff.
Stayed in January 2025
Reviewed: 8 January 2025
Bernd
Austrialocation is fabulous, attached restaurant is very good, and so is breakfast. rooms are small, fine for a short stay
Stayed in January 2025
Reviewed: 16 December 2024
Van
NetherlandsReally enjoyed staying here. Room was more than adequate and people super friendly and helpful. Even preparing a 5am breakfast to take along in the car. The restaurant is first class as well
Stayed in December 2024
Reviewed: 3 December 2024
Carol
South AfricaSlipped in the bathroom due to all the water from shower and there's no non-slip mats
Sadick helpfulness to sort out my connectivity issue due to different plugs
Stayed in November 2024
Reviewed: 2 December 2024
Kathryn
United KingdomLovely hotel for a couple of nights in Kampala. The staff were very helpful in organising a driver for us to do some sightseeing. The restaurant was delicious as well.
Stayed in November 2024
Reviewed: 27 November 2024
Gisela
SpainIt was under construction so quite uncomfortable and noisy (nobody told us in advance)
I loved the staff, the breakfast and the location
Stayed in November 2024
Reviewed: 11 November 2024
Udo-davis
Nigeriai had a nice time at the hotel,
Stayed in September 2024
Reviewed: 26 October 2024
Elspeth
United KingdomA bit noisy at night, but it was a Friday night ....
Very good breakfast (greatly improved from the last visit, to be honest ). Friendly staff, good location for a working visit to Kampala. Safe parking. Comfortable and spacious room. Very good room service. Secluded shady terrace. Good option to have the evening meal at Mediterraneo on site.
Stayed in October 2024
Reviewed: 21 October 2024
Olivia
FranceWifi didn't work well in the restaurant area
Very nice rooms, friendly and helpful staff, airport pick-up and drop-off was well organised and relatively good value.
Stayed in October 2024
Reviewed: 18 October 2024
Michel
BrazilBathroom maintenance: sink drain was quite blocked, and soap holder in shower was missing
Amazing staff, lovely room, great restaurant
Stayed in October 2024
Reviewed: 13 October 2024
Tania
United Arab EmiratesRooms need some electrical maintenance. Few sockets did not work. We managed but it might affect others.
An adorable boutique hotel with lovely rooms. Decor is beautiful. Lots of antique pieces to be seen around the hotel. Staff are very friendly and tend to your every need immediately. There is a vibrant restaurant within the hotel premises which is great for dinner and socializing.
Stayed in October 2024
Reviewed: 21 September 2024
Ibrahim254256
KenyaNo view... The room window faces some kind of kitchen store
Spacious and clean room. And the accommodation is within the famous Mediterrano restaurant
Stayed in September 2024
Reviewed: 24 August 2024
Ken
UgandaNo garden
Restaurant Staff
Stayed in August 2024
Reviewed: 21 August 2024
Duncan
United KingdomNothing
The bar is amazing and the reception staff go an extra mile to offer the best customer experience specifically Sadiq.
Stayed in August 2024
Reviewed: 29 July 2024
Karina
BelgiumIt is a bit pricey; I think prices could be adjusted for single travellers. Also, I think the policies around eco-tourism could be better implemented e.g. towels/linen do not need to be changed every day.
The Villa Kololo is located in a beautiful small garden with a fantastic restaurant attached to it. It has a warm, welcoming style. Rooms are spacious though a bit dark. There is lots of wood, lovely furnishings, and the decor is charming. The staff at reception, housekeeping and the restaurant are kind and attentive. The breakfast is excellent. It's a very good base if working in central Kampala.
Stayed in July 2024
Reviewed: 4 June 2024
France
BelgiumLighting in the room Late noisy guests in the bar close to bedroom made it difficult to sleep but this might be a one-time issue
Great location in a green garden Good breakfast and restaurant
Stayed in April 2024
Reviewed: 13 April 2024
Tennakoon
United KingdomLighting in the room, service at breakfast was a bit slow but the breakfast was nice.
Location
Stayed in April 2024
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