Reviews of Koki Hotel 4 stars
Plot 4, The Square, Kampala, Uganda Kooki Towers, Level 8, Kampala, Uganda
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewExcellent, modern hotel in the centre of Kampala. The staff were excellent and went above and beyond. The rooms are a good size with modern fittings, the breakfast was good with a range of local foods and the price I thought was excellent value for money.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewNice
When you order food, it takes forever
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewA lovely paradise in the heart of kampala,surely it exceeded my expectations.
Reviewed: 2 September 2025 · Stayed in July 2025
Verified reviewStaff and management were amazing 👏
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewStaff and management were helpful, polite and professional
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation is good and central
- Wifi in rooms is not good, you cannot work well from there. I explicitly asked beforehand and the Wifi was still very patchy (needed to change rooms and was charged more, this made it better but Wifi was still unstable) - AC needed to be fixed twice. Reception acted like I didn’t understand how the remote worked - Reception staff overall not very welcoming, questions to front desk were answered with attitude - Some rooms are along a very loud road, bring earplugs
Thank you, Martijn, for taking the time to share such detailed feedback. While we’re glad you valued our central location, we’re truly sorry for the challenges you experienced with WiFi, AC, and the reception service. Please know these concerns are being taken seriously with our team, as we want every guest to feel both supported and comfortable throughout their stay. Your insights help us improve, and we hope to welcome you back for a smoother and more enjoyable experience.
Thank you, Martijn, for taking the time to share such detailed feedback. While we’re glad you valued our central location, we’re truly sorry for the challenges you experienced with WiFi, AC, and the reception service. Please know these conc… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in June 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewExcellent location, modern and comfortable rooms
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewNice room w view of Malibu storcs, very nice breakfast, friendly staff
Price above average, but would stay again
Thank you for your kind words! We’re glad you enjoyed the room view, breakfast, and our friendly team. We note your comment on pricing and appreciate your honesty. Delighted to hear you’d stay again — we look forward to welcoming you back!
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe reception was good, the breakfast was great. The room was organised and clean.
Didn't observe anything bad
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewGreat location, very accessible day and night times.
- They did not prepare a packed breakfast for me, whilst I had ordered one the night before. - This time, I got a room without windows.
Thank you for sharing your feedback with us. We’re glad you enjoyed our central location and accessibility. We’re truly sorry to hear about the missed packed breakfast and the room allocation not meeting your expectations this time. Your comments will be shared with our team to ensure we improve on these areas. We hope to have the chance to host you again and provide the seamless stay you deserve.
Thank you for sharing your feedback with us. We’re glad you enjoyed our central location and accessibility. We’re truly sorry to hear about the missed packed breakfast and the room allocation not meeting your expectations this time. Your … Show more
Reviewed: 7 August 2025 · Stayed in May 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe place is very nice, clean and fantastic in terms of its location. The staff are nice and supportive.
Nothing, all was excellent.
Thank you for your wonderful feedback. We’re delighted you enjoyed our location, cleanliness, and service. We look forward to welcoming you back for another excellent stay.
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in June 2025
Verified review