rien

good

Stayed in August 2025

The conversion of the charges from USD to UGX was exaggerated

Great facility located in the heart of Kampala with easy access to majority of the business areas. Great value for money and mint clean.

Stayed in April 2025

Breakfast was not ready. Chairs still on the table. No coffee ready, nor toast, butter, jam fruit, no fruitjuice. I got it when I asked for it. We went down for breakfast 7:45. And still no hot water. The usual problem with GNS. Let them install electric boilers per room.

Locatie

Stayed in March 2025

Location is a little challenging to access but only because of the traffic in Kampala There's need to focus more on cleanliness.

Great hotel

Stayed in December 2024

I was given a room with mold on the wall behind the bed and paint off. Then I was offered another room much smaller which was not the type of room I booked (was granted an upgrade when booking)

Stayed in July 2024

The breakfast needs improvement, please. No fresh juices, no egg options (omelette, scrambled eggs, etc), limited choices altogether, and the food that I could get was really not tasty. Very dry food (matooke, potatoes). I took some bites and left. Furthermore, in a review I read about a lizard in a room. Ironically, I stayed in the hotel for two nights (non-consecutive, in different rooms) and both times I had a lizard encounter in my room! They are relatively small in size. One was alive and the other time the lizard was dead. I asked at the reception twice for the dead lizard to be removed from my room but it did not happen. So, that was weird. I removed the dead lizard myself in the end. Good thing in the hotel is that, other than the lizards, I did not see any insects or such - the rooms were really super clean. Lastly, the positioning of your room highly affects the amount of bus horns and traffic noise you need to endure. I was lucky one time and unlucky the other time. I found the traffic noise to be very extreme, yes, also for Kampala standards.

For my purposes (travel: being nearby bus terminals), the location was very convenient. The views from the hotel are pretty cool. The staff was friendly and helped me out with keeping my luggage for a couple of days. Also, an early check in was no problem, and I was assisted in friendly manner. Navigation (with bodas) to the hotel is also very easy, with the landmarks of the Mosque, GNS building and Costco supermarket.

Stayed in July 2024

On one of the days, the internet was not fast as expected

The breakfast was fine with good range and variety. The location is a stone throw away from the Central Business District and hence accessibility is fine.

Stayed in July 2024

Nothing

Location near the town

Stayed in April 2024

Nothing.

I liked the location, the staff, the neighborhood, and the spacious room. Sali and Shilla are really amazing in their hospitality and warm welcome of guests. Though it was only one night I spent there, it made me experience the kindness of Ugandan people firsthand. Sali was always there addressing all my queries with full passion. The staff were generous enough to upgrade my booked room without asking extra charges. I strongly recommend this hotel for your peace of mind.

Stayed in April 2024

The Staff were professional and the rooms very cleaned. Few minutes to all coins of Kampala.

Stayed in February 2024

None

Perfect location, big supermarket just downstairs

Stayed in October 2023

Noise pollution from bikes

It was near my meetings and restaurant that closes late

Stayed in September 2023

There was no hot water in the hotel.

Kind, helpful staff, clean, cultured hotel, excellent value for money in the middle of Kampala.

Stayed in July 2023

THEY DO NOT HAVE HOT WATER , UNEXCITABLE AT ALL FROM AN HOTEL, FOOD MUST OF THE MANU WAS NO AVAILABLE . (THEY NEED TO APPROVE ON THIS ) and I want to list next week , I am still things of going their or trying a other hotel because of hot water , and only one type of food .

the rooms looked new , very clean , the staff is very friendly

Stayed in June 2023

I didn't like that the water pressure was very low in the bathroom. There was no hot water 🥵. I had to take a bath which delayed me because I had to boil water in turns. The other thing is the room I slept in wasn't full complete I think it's still under construction. Lastly I wish the receptionist can orient a client of the necessities as he hands the keys, I reached the room without the extension numbers so I had to dress up and go back to the reception which was down stairs

I loved the location. The interior was very nice plus enough space in the rooms. I also loved that breakfast had variety. I also like that the staff tried to solve my issues.

Stayed in April 2023

the television could have more channel.

breakfast was ok and the location was busy. other from that, it was a time spent.

Stayed in November 2022

As some comments have mentioned, restaurant service is really slow (but this was only for dinner, at breakfast time it was fast and efficient).

Good hotel, a good value for the price. Very close to the main coach and minibus stations, with good breakfast and comfortable rooms. Hot water worked well during my stay, as well as WiFi. Also a convenient supermarket, pharmacy and money exchange office are located just outside the building.

Stayed in February 2023

the restaurant cannot deliver orders on time. They working hard to improve this as it is a new start of service. Food taste good. order at least 1 hour ahead of your time to eat.

it’s location

Stayed in December 2022

central

Stayed in December 2022

I would recommend to use giraffe car sorvice to and from airport, as hotel's car service bit overpriced. Showers not at their best. And almost no vegetarian options for breakfast.

Eric, front office manager was really helpful, he assisted to arrange bus tickets to Karamoja, also with the car service from the airport and dairy-free breakfast. Communication in whatsup was very prompt.

Stayed in October 2022

There was a lizard in our room when we arrived - it was however quickly removed by staff The light in our bathroom did not work - the staff said it would get fixed within 5 minutes, we waited closed to two hours. This was frustrating to me as we’d had a long day travelling and I was dying for a shower.

Cheap! Exactly what we were looking for for our last night in Uganda!

Stayed in October 2022

there was no hot water

It was grand and lovely place

Stayed in August 2022

Distance from city centre

Supermarket

Stayed in September 2022

Diatance from the city centre

Supermarket

Stayed in September 2022