Reviews of Optima Collection Kamianets-Podilskyi
Starobulvarna street 2, Kamianets-Podilskyi, 32300, Ukraine
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Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewI liked the polite staff, the location, the cleanliness and arrangement of the room, the comfortable bed and chairs
I didn't like the fact that you couldn't fill a full bath, and that you had to go down to the reception to get hair conditioner
Dear Guest First of all, let me thank you for choosing our hotel and for your feedback, and also to bring you our apologies for the shortcomings of the service provided to you. We will certainly pay attention to your comments and we will do our best to make the best impression on you on your next stay. We look forward to your return Sincerely yours, Sofiia Kryvenko, Hospitality Director OHM
Dear Guest First of all, let me thank you for choosing our hotel and for your feedback, and also to bring you our apologies for the shortcomings of the service provided to you. We will certainly pay attention to your comments and we will d… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewI stayed for 1 night in May 2025. Nice hotel in historic part of the city. Excellent price-performance ration. Free private parking. Staff is very polite and professional. The room was clean and very comfortable, having minibar, full-size table great to work, small balcony with the city view. Hotel has elevators, great if you have heavy luggage or difficulties to go upstairs.
The only drawback was slow {outgoing, when sending files out} wi-fi, however when reading, browsing internet or watching video, speed was ok.
Dear Guest, Thank you for choosing our services and for sharing your feedback. We look forward to welcoming you back to our hotel network! Sincerely yours, Sofiia Kryvenko, Hospitality Director OHM
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewAwesome location, about 10 minute walk to the castle. Lots of restaurants and other interesting attractions nearby. Awesome staff, clean room. I had a very pleasant stay.
No air conditioning, although I guess that is to be expected considering the age of the building.
Dear Guest, Thank you for choosing our services and for sharing your feedback. We look forward to welcoming you back to our hotel network! Sincerely yours, Sofiia Kryvenko, Hospitality Director OHM
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 January 2025 · Stayed in January 2025
Verified reviewReviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReviewed: 25 August 2024 · Stayed in August 2024
Verified reviewReviewed: 3 July 2024 · Stayed in July 2024
Verified reviewVery nice hotel with nice restaurant. Staff was so helpful. Short walk to castle.
Dear Jose, I want to thank you for your feedback and for choosing our hotel. We hope to see you again in our chain. Sincerely yours, Sofiia Kryvenko, Hospitality Director OHM
Reviewed: 2 July 2024 · Stayed in June 2024
Verified reviewBarking stray dogs all night long.
Dear Christian, We would like to thank you for your review and we apologize to you! I am sorry if your rest was disturbed by the outside noise. Next time we will pay attention to your wishes and offer you the quietest room. Sincerely yours, Sofiia Kryvenko, Hospitality Director OHM
Dear Christian, We would like to thank you for your review and we apologize to you! I am sorry if your rest was disturbed by the outside noise. Next time we will pay attention to your wishes and offer you the quietest room. Sincerely yours… Show more
Reviewed: 4 June 2024 · Stayed in May 2024
Verified reviewIt is an excellent hotel in the heart of Old Town, a short stroll away from everything one would want to see in the picturesque Kamyanets-Podilskyy. The room was spacious and quiet, and the bed comfortable. While I did not order breakfast, I saw what was on offer - quite an assortment. The restaurant in the hotel, where I brunched, serves delicious food, even if service if a bit slow. When booking, I arranged early check-in and late check-out by phone. I paid extra but much less than what I would have paid in a hotel across the street where I had been told to book three nights instead of one.
There is a tub in the bathroom, so taking a shower was a bit uncomfortable. And it took a long time for the tub to drain. I was assured by the receptionist at checkout that the problem would be fixed.
Dear Andrii, I want to thank you for your feedback and for choosing our hotel. Let me apologize for the technical issues in your room. It was resolved. Thank you for helping us to become better. Sincerely yours, Sofiia Kryvenko, Hospitality Director OHM
Dear Andrii, I want to thank you for your feedback and for choosing our hotel. Let me apologize for the technical issues in your room. It was resolved. Thank you for helping us to become better. Sincerely yours, Sofiia Kryvenko, Hospital… Show more
Reviewed: 17 May 2024 · Stayed in May 2024
Verified reviewReviewed: 18 April 2024 · Stayed in April 2024
Verified reviewReviewed: 30 September 2023 · Stayed in September 2023
Verified reviewReviewed: 5 September 2023 · Stayed in August 2023
Verified reviewReviewed: 22 August 2023 · Stayed in August 2023
Verified reviewReviewed: 8 August 2023 · Stayed in July 2023
Verified reviewReviewed: 30 July 2023 · Stayed in July 2023
Verified reviewReviewed: 25 July 2023 · Stayed in July 2023
Verified reviewEverything perfect!
no
Dear Oleksandr, I want to thank you for your feedback and for choosing our hotel. We hope to see you again in our chain. Sincerely yours, Sofiia Kryvenko, Hospitality Director OHG
Reviewed: 23 July 2023 · Stayed in July 2023
Verified reviewReviewed: 22 July 2023 · Stayed in June 2023
Verified reviewEverything perfect, great staff, very welcoming and meeting our expectations!
Dear Gerald, I want to thank you for your feedback and for choosing our hotel. We hope to see you again in our chain. Sincerely yours, Sofiia Kryvenko, Hospitality Director RHG