Reviews of Optima Collection Park Hotel Ivano-Frankivsk
Mazepy Street 146, Ivano-Frankivsʼk, 76000, Ukraine
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewNice hotel with Restaurants inside. Clean and comfortable room. Great free parking and great location. It is peaceful and the lake is nearby and a small skater park.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewDear Guest, Thank you for choosing our services and for sharing your feedback. We look forward to welcoming you back to our hotel network! Sincerely yours, Sofiia Kryvenko, Hospitality Director OHM
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
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Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 1 May 2025 · Stayed in May 2025
Verified reviewThe location near the lake is nice and it is not too far from the city. There is a parking space for those guests who came by car which is convenient. The rooms are spacious and fairly well furnished.
The staff (two different young ladies) were not necessarily rude but quite socially awkward and did not smile at all when I checked in or checked out which was strange because this is usually expected in hospitality staff regardless of age or gender. The rooms were generally clean but there was dirt or sand on the carpet that kept on crunching under my feet as if they did not vacuum the room properly.
Dear Guest I would love to ask you to accept my sincere apologies due to the level of the service. We made a deep work on our mistakes and next time we will do our best to make the best impression on you. Guests' happiness is our main goal. Sincerely yours, Sofiia Kryvenko, Hospitality Director OHM
Dear Guest I would love to ask you to accept my sincere apologies due to the level of the service. We made a deep work on our mistakes and next time we will do our best to make the best impression on you. Guests' happiness is our main… Show more
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 March 2025 · Stayed in March 2025
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Verified reviewReviewed: 14 December 2024 · Stayed in November 2024
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Verified reviewReviewed: 25 September 2024 · Stayed in September 2024
Verified reviewClose to downtown; clean hotel, great breakfast
Dear Guest, Thank you for choosing our services and for sharing your feedback. We look forward to welcoming you back to our hotel network! Sincerely yours, Sofiia Kryvenko, Hospitality Director OHM
Reviewed: 24 September 2024 · Stayed in September 2024
Verified reviewNice location with a lake nearby. Nice looking restaurant with nice personnel.
Old hotel - good looking outside, pretty old inside. Some renovations required. Especially bathrooms. Old keys to the rooms. Old small TVs with two remotes for some reason. Old carpets.
Dear Guest, Thank you for your feedback. We’re glad you enjoyed our location by the lake and appreciated the restaurant and staff. We understand your concerns about the condition of the hotel and its amenities. While the exterior may still have charm, we acknowledge that some areas, including the bathrooms, carpets, and room features, could benefit from updates. Your comments about the TVs and keys will also be reviewed as part of our ongoing efforts to improve guest experience. We appreciate your honest review and will use it to prioritize future renovations. We hope you’ll consider staying with us again in the future to experience those improvements. Sincerely yours, Sofiia Kryvenko, Hospitality Director OHM
Dear Guest, Thank you for your feedback. We’re glad you enjoyed our location by the lake and appreciated the restaurant and staff. We understand your concerns about the condition of the hotel and its amenities. While the exterior may still … Show more
Reviewed: 20 September 2024 · Stayed in September 2024
Verified reviewReviewed: 6 August 2024 · Stayed in August 2024
Verified review