Reviews of Diamond Resort Black 4 stars
urochyshche Staishche 377, Bukovel, 78706, Ukraine
#98 of 153 hotels in Bukovel
Guests' ChoiceReview score
Based on 44 hotel reviews
9.0Score breakdown
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Cleanliness
9.1
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Comfort
9.1
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Location
8.9
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Facilities
9.0
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Staff
9.2
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Value for money
8.9
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Free WiFi
8.6
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Showing 1 – 25
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Reviewed: 20 February 2024
Alona
United Kingdom2 reviews9.0“Fantastic. Definitely to recommend”- • Leisure trip
- • Family with young children
- • Standard Family Room
- • Stayed 7 nights
- • Submitted via mobile
NA
Excellent staff and pleasant environment
Stayed in February 2024
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Reviewed: 18 February 2024
Balev
Hungary72 reviews28 helpful votes8.0“Worth to stay there, excellent services for competitive price. we'll come back”- • Leisure trip
- • Family with young children
- • Standard Family Room
- • Stayed 3 nights
We didn't find anything really wrong. I didn't enjoyed the conversation during the reservation process: it was possible to communicate only in Ukrainian. The registration supposed to follow some links, without the option to do it in other languages. I asked them to send information in English, but it was without any results. Google did the job, and finally we had an excellent stay. The second weakness of the hotel, is related to the spa section. Same to the first remark, this is not really significant issue, but still worth to mention is. Maybe in the spa section it would be advisable a better surveillance and staff presence. A spa should be a place of relaxation. Here that was not the case. Almost every day there were noisy quests, mostly from the nearby Romania. they were jumping in the pool -ignoring the signs and the presence of other quests (including children) in the pool. We were not really disturbed by that, but we had some concerns about the safety of some guests (including of the jumping fellows). These are the two reason why this hotel is only an 8, but in reality -if we analyze the things that really matter- probably they deserve a 10.
Everything was OK. Best price quality ration recently experienced. The staff at the reception was really polite and efficient. The room was large, clean, warm. The spa, the location, the breakfast, the WI-FI was exceeding our expectations. It's a really good hotel.
Stayed in February 2024
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Reviewed: 30 January 2024
Adrian
Moldova19 reviews1 helpful vote9.0“Relaxed and enjoyable.”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 4 nights
Very small SPA zone. The pool water is cold.
The hotel is great and very clean. Location is good, almost in center. Very delicious and variative breakfast. There are live music in restaurant on friday and saturday. I recommend to have a massage, lady more than 20 years of experience. The SPA is good, there are 3 saunas.
Stayed in January 2024
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Reviewed: 23 December 2023
Gabriel
United States45 reviews6 helpful votes10“Excellent stay”- • Solo traveller
- • Triple Room with Balcony
- • Stayed 3 nights
- • Submitted via mobile
The parking can be more safe. The snow is not cleaned and the exit from car to the front entrance can be challenging.
Like the spa friendly staff.
Stayed in December 2023
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Reviewed: 20 August 2023
Maksym
Ukraine2 reviews2 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Standard Family Room
- • Stayed 6 nights
- • Submitted via mobile
It was hot in the room at night and there was not air conditioner. Reservation is not free, but on Booking it states as free
Breakfasts, restaurant Closed, open swimming pools, SPA Room was clean and quite comfortable most of the time. Great hotel staff: cleaning, waiters. Every Friday musical event
Stayed in August 2023
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Reviewed: 28 June 2023
Omar
Ukraine2 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Standard Family Room
- • Stayed 3 nights
- • Submitted via mobile
The breakfast if you will not be at 9 o'clock then you will not find anything to eat at 10 the put alotof stuffs just in the beginning that bad, cause we were two times at 10 o'clock and we didn't find alotof stuff but last day we were at 9 and that was shock
Everything was clean and nice location is very good spa good also really it's good hotel
Stayed in June 2023
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Reviewed: 4 June 2023
Anisiya
Ukraine30 reviews8 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Standard Family Room
- • Stayed 3 nights
- • Submitted via mobile
Problem with a sound, sometimes I heard other people
Absolutely great hotel, good Wi-Fi and nice breakfast.
Stayed in May 2023
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Reviewed: 27 November 2022
Flashkens
Ukraine17 reviews9 helpful votes10“Great place for a family stay”- • Leisure trip
- • Family with young children
- • Triple Room with Balcony
- • Stayed 12 nights
- • Submitted via mobile
The pool is a bit crowded in the evenings
Spa zone, breakfasts, rooms
Stayed in November 2022
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Reviewed: 3 October 2022
Kirill
Ukraine1 review9.0“Amazing view, delicious food, helpful staff, good spa facilities.”- • Leisure trip
- • Couple
- • Twin Room in Attic
- • Stayed 4 nights
- • Submitted via mobile
the shampoo and body wash come in small packets enough only for 1 wash a day
Everything except the one thing I didn’t like
Stayed in September 2022
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Reviewed: 9 September 2023
Ірина
Ukraine1 review5.0“This is family hotel, not suitable for solo quietness seekers.”- • Leisure trip
- • Solo traveller
- • Double or Twin Room with Balcony
- • Stayed 1 night
- • Submitted via mobile
Too crowded. If you want calmness and quietness - this is not it. Screaming kids everywhere making mess.
Lack of variety of healthy options.
Stayed in September 2023
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Reviewed: 28 April 2023
Robert
United Kingdom8 reviews7.0Good- • Leisure trip
- • Couple
- • Double or Twin Room with Balcony
- • Stayed 7 nights
- • Submitted via mobile
There wasn't a great variety on the dinner menu, perhaps some western dishes, sorry I'm Canadian. The overhead shower didn't work, but the handheld one did, we mentioned it to reception and they said to just lift the lever up, but tried that and it didn't move at all.
We liked the breakfast buffet, all fresh and a good variety to choose from. The room was pleasant and comfortable.
Stayed in April 2023
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Reviewed: 18 February 2023
Tadeuš
Lithuania13 reviews3 helpful votes7.0“IMHO Too expensive for what you receive”- • Leisure trip
- • Family with young children
- • Quadruple Room with Balcony
- • Stayed 3 nights
- • Submitted via mobile
Chloric spa, with only one properly working sauna instead of 3, tough pillows. Also air arround is not clean because of coal heating of surrounding houses
We liked staff, restaurant's food, cleaningness.
Stayed in February 2023
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Reviewed: 11 October 2022
Kaplun
Ukraine5 reviews2 helpful votes4.0“it’s NOT a 4⭐️ hotel”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
1. service is terrible. we were not able to check-out as at 8 a.m. who know where is receptionist, phone is not answering and someone from staff told us “what do you want? everyone is sleeping” 2. room was not clean enough, so it’s disgusting 3. 1 towel per person, seriously? I even don’t talk about bathroom supplement 4. poor breakfast with no organized area 5. staff talks in Russian, but we have a law on public places, but okay. 6. 1 elevator for entire hotel 🤦🏻♀️ 7. bathrobe for additional payment and was damaged 8. stupidly designed shower that makes entire room wet sorry, but this cannot be 4 ⭐️ hotel, you even have no clue about it. super disappointed trip.
it’s not 4* hotel.
Stayed in October 2022
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Reviewed: 9 March 2025
Anastasiia
Ukraine6 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Standard Family Room
- • Stayed 7 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2024
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Reviewed: 18 November 2024
Olga
Ukraine1 review8.0Very good- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 5 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2024
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Reviewed: 24 July 2024
Софія
Ukraine1 review8.0Very good- • Leisure trip
- • Couple
- • Standard Family Room
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in July 2024
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Reviewed: 16 June 2024
Diana
Ukraine5 reviews9.0Superb- • Leisure trip
- • Group
- • Quadruple Room - Attic
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2024
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Reviewed: 3 May 2024
Dmytro
Ukraine42 reviews8 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 3 nights
There are no comments available for this review
Stayed in March 2024
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Reviewed: 21 March 2024
Yaryna
United Kingdom2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2023
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Reviewed: 20 March 2024
Tetiana
Ukraine5 reviews10Exceptional- • Leisure trip
- • Couple
- • Double or Twin Room with Balcony
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in January 2024
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Reviewed: 5 March 2024
Gaidos
Romania20 reviews10Exceptional- • Leisure trip
- • Group
- • Double or Twin Room with Balcony
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in February 2024
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Reviewed: 28 February 2024
Олександр
Ukraine4 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Family Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in February 2024
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Reviewed: 28 January 2024
Mykhailo
Ukraine19 reviews2 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in January 2024
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Reviewed: 24 January 2024
Vitalii
Ukraine1 review10Exceptional- • Leisure trip
- • Group
- • Triple Room In Attic
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in January 2024
Showing 1 – 25
