Reviews of CAPSULE HOTEL & HOSTEL

A fantastic capsule hotel in Kharkiv! Extremely clean, modern, and thoughtfully designed. Even during challenging times, it provides a strong sense of safety with all windows securely boarded. The staff are incredibly kind and helpful, making the stay feel warm and welcoming. Highly recommended for both comfort and price

This place is "totally cool" 😎 In a word, "tranquility" - my go-to place. As an oftentimes weary traveler, it's so great to be received by kind/friendly people and find everything to be nicely provided late at night. The mattress is ☆☆☆☆☆. P.S. - great location for bus/train station connections.

Everything. Super space, super clean, super facilities, super people.

Nothing.

This was the most well kept hostile I have ever been in, the bathrooms are nice and the rooms are well kept.

Very comfortable capsule (although not so easy to climb into - I would suggest a few more bars and handles to hold onto). Really good mattress with an electrical plug next to it. Good wifi. Simple kitchen and common living room, with a kettle and a few tables. Excellent shower in a really nice bathroom. Good washing machine. Mostly friendly staff. Generally very clean and definitely good value for the price. Walking distance to town centre and not far from main railway station - also 2 minutes from a metro station if you did not want to walk. Lots of shops and restaurants close by too.

Checkout was a bit strange and uncomfortable. Receptionist was not there on the morning of checkout, so I took my key with me as I did not know what to do with it. Nobody gave me any instructions, so it was not clear at all. I had explained that I would be checking out later, as I had a night train. And when I came back in the evening I had a tea, and a shower. Suddenly the receptionist was furious, telling me that it was not normal to have a shower after checkout. I had already left the room, and just wanted a shower in the bathroom that was public anyway and not in use. Honestly, taking a shower was no different to taking a sh*t. I just used the bathroom while waiting. After this, the receptionist asked me to pay for another night or leave, despite the fact that I had been in the hostel for less than 48h, and did not even have a shower that morning. Unfortunate, as I did not have a chance to say goodbye to the Brazilian and Kiwi friends I had met there those days. A shame that a big drama came out of nothing.

This is my second time staying here. The previous manager was an obnoxious and unhinged lunatic, but they fired her, and all the current managers are lovely. (If you previously had negative encounters with that awful manager, I suggest you give this place another chance.) The whole place is super clean all the time, particularly the kitchen and bathrooms. Legitimate 24 hour check in, unlike almost every other place in Kharkiv that lies about it. Not a party hostel, this a quiet serene place to rest.

Very minor - not all toilets have bidet sprayers.

Good place to stay for any reason

All good

Exceptional Hostel.

N/A

Amazing value for money, especially if you're traveling with friends and can share the same room with people you know. The hostel is a renovated building, everything is new and comfy. The 4-people bedrooms are small, but the bunk beds are comfortable and you get plenty of space to store your stuff next to you, so you don't need to leave the bed every time you need something. There are closets with plenty of storage space, which you can lock with your access key. Staff are friendly and helpful. But what really stands out is the extreme cleanliness everywhere, from beds to the bathrooms (which by the way have excellent showers). They even brought us fresh towels after we'd been there 2 days. Overall, it was a great stay and I'll definitely be back there the next time I'm in Kharkiv.

There are cameras in the bedrooms, which is understandable and helps keep guests and their belongings safe, but still can make you feel like you have less privacy than you'd like.

excellent hostel and value for money. great location.

cameras in the rooms. I think, room should be a private space. I am not in a reality show for changing my clothes. camera in the room is a no go.

The hotel was really cosy, the facilities nice. The price is fantastic and the capsules felt private and were fairly soundproof. I arrived after a long overnight trip and the reception allowed me to check in early and there is very tasty food available in the kitchen area which was much appreciated after a long drive.

Everything was fine. It was a bit tricky to find the hotel but I just called reception. They speak both English and Ukrainian

No breakfast except coffee/tea. You can make your own

great location, super clean and friendly owners. Great value for price. Bed was also very comfortable.

the only downside is you can't cook, even though it's written in the description that you can.

The Hostel is in a perfect condition, brand new, very nice and helpful staff, walking distance to the train station and the city centre. 10/10 full recommendation