All inclusive. But half of drincs are inclusive only Other hafs are extra Drink Orders ( in bar , beach or restaurant) always come to me aproxemetly 20-30 minutes

Beach. Room . stuff Masemo fix the problems . Thanks him

Stayed in August 2025

Property would require sone renovations, overall it looks tired (doors, cabinets, floor of the balcony etc) We felt we overpaid to stay 3 nights we paid via booking.com over 4,000 EUR (2 rooms)

Magnificent location Staff very professional, attentive and kind Many activities also during dinner etc

Stayed in July 2025

The Wi-Fi was unreliable and quite frustrating. Some insects occasionally got in due to the ground floor rooms not being fully sealed.

We had a lovely stay in the spacious Ocean Rooms with fantastic beach and pool views. The hotel is located on the best beach in Zanzibar; an absolutely stunning spot with crystal-clear water and soft white sand, making it the perfect place to relax and unwind.; GM Jean was great, the food was good.

Stayed in July 2025

Beautiful property and friendly staff

Stayed in June 2025

Staff need to be trained to know all the foods available in the hotel and better the service.

The place was very nice.

Stayed in June 2025

They must improve on communication of activities in the hotel upon arrival, we missef a few occasions because we were not aware of the happenings and special events or days.

Lovely facility with multiple pools which wear highly maintained. The landscaping and views are stunning.

Stayed in November 2024

The people who disturb you on the beach, you cannot just go down there to relax and swim without everyone who want to sell something to you

The location beautiful beaches The evening events were good The staff were very friendly

Stayed in September 2024

the food wasn't great except for one restaurant we had to keep going back too and paying extra for dinner

Beautiful place great location safe and oneof the restaurants was good but not the buffet great service, great rooms, nice people great staff Food needs to be improvedd other than the one restaurant called Cliff

Stayed in May 2024

Curtain in the bedroom were off the hooks so not able to close it completely. Front desk staff on the day of arrival insisting on upgrading is and wanted us to see the upgraded room. Guests are too tired to deal with this on their day of arrival. Suggest show pictures if you want but no haggling us in the first day.

The environment, the food, the attention to detail of all the staff to ensure all was going well. Totally pleased with the surprising dinner set up on our last day as they were completely booked for a party during our 4 day stay.

Stayed in May 2024

Many mosquitoes. No AC in any of the dining area and bars. Gym totally unusable due to high ambient temperature and humidity with no AC. Poor internet everywhere. Low speed. Poor seawater clarity.

Well kept gardens. Great food. Wonderful Bar and Restaurant Staff.

Stayed in April 2024

A few minor glitches which were responded to only after I had to make a fuss about it

The location is excellent. The staff were friendly and helpful. Breakfast was good - the entire experience was relaxing , welcoming and comfortable

Stayed in December 2023

WIFI was slow

All inclusive was the best option and the ocean suite had a very good view ✨

Stayed in November 2023

Room took too long to get ready but management gave a temporary room which was a great move.

Rooms meals and staff were excellent

Stayed in October 2023

Disappointing service from Reception staff on our arrival. A small detail, but no welcome drink was offered. We had a problem getting the room we booked 7 months in advance (and had confirmed by Royal Zanzibar Resort), they said it wouldn't be available until 2 days after our booking date. After spending about 1 1/2 hours in reception, we were shown to a room with mould on the back of the curtains (we happened to meet the Manager that night and to his credit he had this rectified the next day). Little things like for example the welcome drinks, or when we asked for a laundry list from reception staff, and 6 hours later when it didn't arrive we went to reception to pick it up ourselves. I would have expected a better welcome and service from reception staff and a better standard of room cleanliness. We came to the Resort to relax, but Instead our arrival was stressful and we felt unwelcome.

The resort has a great location on the beach. The swimming pools and gardens are beautiful and well maintained. The food is great and there is a lot of choice at the buffet. Apart from the staff at reception, the rest of the staff in the restaurant and grounds are friendly and helpful.

Stayed in August 2023

I know it's difficult to control, however the Vendors on the beach were sometimes worrisome, just standing in one place the entire day. Some properties do have their security move them along from time to time.

Great breakfast selection and the location of the property was perfect.

Stayed in August 2023

Nothing - we loved it all.

Beautifully situated on its own stretch of beach with many pool options and other activities on offer eg volleyball, yoga etc. Rooms were spacious and situated so that there was a feeling of space in between different room blocks. Staff were so friendly and helpful.

Stayed in June 2023

Facilities need updating Not enough staff for amount guests

Staff were good, albeit slow, also dated, alot of maintenance needed, not sure 5 Star resort

Stayed in June 2023

I do not think this hotel has 5 star qualities, understaffed, waited for drinks , more of a 4 star, another to do for 5 star resort. I felt value for money was not there

Staff were excellent

Stayed in June 2023

Variety of tasty food, loved the swimming pool

Stayed in April 2023

Nothing

I was happy with the breakfast

Stayed in March 2023

problems with the electricity cut very often

very good in general

Stayed in March 2023

The location and facilities are great. The food also was very nice and tasty.

Stayed in February 2023

Loved everything

The room was clean, exquisitely decorated, the view of tourqoise ocean from the balcony simply breath taking. The activities especially aqua gym excellent.. The pools & pool bar awesome. Great food, very friendly polite staff. Felt like paradise. The spa experience heavenly. I would visit again

Stayed in February 2023

bars closed at 11pm, not many food options. not all alcohol was included

buffet food was pretty good and staff was super friendly.

Stayed in November 2022