Seemed to be short staffed. Staff was not very friendly or attentive. We were a family of 4 in a twin room and it was tight (2 double beds)

Right on the beach and the pool was nice.

Stayed in July 2025

Nothing

We loved the pool area and garden. The property was very well maintained and the staff were very friendly, particularly the restaurant staff. The food was tasty,well presented and was good value.

Stayed in July 2025

Food standard was poor - eg moldy cheese, repetitive dishes eg stir fry veg starter and main courses at same meal Always short on food, coffee, crockery, serviettes etc Curtain rail was not secured so kept falling when curtains were drawn Safe did not work during stay Shower head broken, replaced and broke again

Location on the beach

Stayed in January 2025

The rooms & bathrooms could do with an upgrade . Found the beds abit small . Bit overall definitely a good stay . Would recommend.

The resort is situated in the heart of nungwi beach . The warm pool & relax stations are just perfect. As it’s private the beach boys can’t trouble you . Food was good both breakfast & dinner . Variety offered for both .

Stayed in December 2024

Sometimes early morning there's no water in the room. During the low tide the beach might be full of seaweed.

It's nice, clean and quiet hotel in Nungwi, with good location (close enough to the village) and just infront of the beach,with friendly staff ( they try to help you with anything). Room is big enough, food is delicious, territory is small but nice with relaxing atmosphere.

Stayed in December 2024

No lift for upstairs rooms

Excellent food, friendly staff, perfect location

Stayed in December 2024

Do NOT go here if you need to WORK. The WiFi is very unstable and often non existent. Not sure why on booking is rated high. You can send more than a message occasionally. Not suitable for any call, meeting or even sending emails. The restaurant stuff is sometimes trying to trick you when you order things outside the included things (conversion from local currency to dollar or stating when the bill comes that some items are not included)

The room was mostly clean and spacious, and the sun beds area was nice and quiet. This hotel is 5 minutes walk away from the most populated/touristic beach. Consequently, there is slightly less inconvenience from the beach boys(masai, sellers). The dinner was abounding, with decent quality.

Stayed in December 2024

Well located. Very calm and not crowded. Food was great and staff very nice

Stayed in November 2024

Food

Location

Stayed in September 2024

The location is perfect, right at the beach.

Stayed in September 2024

hotel doesnt serve alcohol, the rooms are nice, but they are not a direct sea view, theres trees on the poperty that kind of blocks the sea view, I booked a sea view with balcony, which the 2nd expensive option, but i saw no difference between a regular room and the room we took.

the rooms were spacious and clean, location is perfect, staff is really nice and agreed to offer us a bit of late check out since we were spending only 1 night and came to check in late.

Stayed in August 2024

Friendly people. They took care of vegetarians. Nicely located at beach front.

Stayed in August 2024

The water supply in the bathroom was a little funky and had to constantly play around with inlet valves. Couldn’t seem to get a signal to use TV but wasn’t gonna use it anyway.

Super friendly and sweet natured staff. Amazing location on beachfront with lots of sunbeds available and a decent pool. Restaurant overlooking the sea too so lovely for all meals. Massive bed in my room (8’6” wide)

Stayed in July 2024

Hot water tank for the shower could have been a little bigger, for a slightly longer hot shower as needed - minor

Beachfront t access plus the pool & the restaurant on the beach. Liked it was easy walking distance to the busier beach & provided a quieter option to come back to to relax. Loved the sand around the common areas ie. Restaurant, rooms,pool.

Stayed in June 2024

Problém with overbooking, just told us first day that we had to move to next hotel.But after few hours they solved problém, so we could stáy here. The second problem was their kitchen, my husband was sick, stomack problems after eating some strange stuff fór breakfast.

Perfect location, beach, easy acsess to the see. We came early morning, they gave us room to rest. Also breakfast and this was fór free.

Stayed in February 2024

Way to the hotel by car was bad Wifi was sometimes very slow

Location in the beach Rooms Pool Food

Stayed in December 2023

Dinner

Breakfast

Stayed in September 2023

Wifi connection wasn’t the most stable, it was difficult to get signal in the rooms. Given the amount of stars, would have been nice to get some more toiletries in the bathroom such as toothpaste or some body lotions. We only had soap and shampoo with body wash. Not a big issue, but just a point of improvement.

The place looks like the pictures and the location is lovely! The beach is very beautiful and at high tide you can enter the ocean straight from the hotel’s beach. It felt very safe as vendors or people from outside didn’t enter the hotel’s beach so we felt comfortable leaving our belongings on the sun beds. The food choices were very good and varied. There was also a shower that we were able to use after checkout so we appreciated the service. Overall we had a good experience!

Stayed in December 2023

Great value for money

Very Clean and the staff is super kind and helpful We arrived 3 hours prior check in and the staff gave us the room as they had it ready already All rooms have sea view and the beach is private (which is a big pro as the security (Masai) would protect people from constantly come to you and sell you their things

Stayed in November 2023

Nothing

Access to beach

Stayed in November 2023

They did not tell us we could have small bottle of water and soda with dinner

Location, pool,ac, large beds

Stayed in November 2023

Better dinner service.

Breakfast was good... dinner not so much.

Stayed in October 2023

During high tide the you could not walk on the beach in front of the hotel and all the sellers were walking close to the hotel sunbeds and trying to sell you something. It was annoying but there is probably nothing the hotel can do about. Just be prepared for that.

We arrived around 4 AM and they gave us temporary room so we could take a shower and rest. We also appreciated that the hotel provides towels for both beach and shower. Dinner was served in two ways. Some days you could pick from a prepared menu (started, main course, desert) and twice a week they served freshly grilled swahili dinner as a buffet. There was a security guy all day so we were not afraid to leave our things on sunbeds.

Stayed in October 2023

I recently had the pleasure of staying at the Smiles Beach Hotel, and I must say it was an unforgettable experience. Here's a comprehensive review of my stay, room 105, and the exceptional staff who made our visit truly special. 1.Room 105: Our room, 105, was a perfect retreat during our stay. It was clean, spacious, and well-appointed, making our time there comfortable and relaxing. The attention to detail in maintaining the cleanliness of the room did not go unnoticed. 2. Ahmed's Outstanding Service: A special mention goes to Ahmed at the reception. We encountered some payment issues, but Ahmed's generous approach allowed us to check in and address the payment later. His willingness to accommodate our situation was greatly appreciated and made for a fantastic start to our stay. 3. Kane, the Exceptional Waiter: Kane, the waiter at the Smiles Beach Hotel, truly stood out. He was the epitome of top-notch service, always going the extra mile to ensure that every guest was content. His dedication and commitment to customer satisfaction are commendable. 4. Owner's Personal Touch: We had the pleasure of meeting the owner, who resides in Holland. He exudes a genuine concern for his guests' happiness and consistently checked on us during our stay. His personal involvement in the hotel's operations speaks volumes about his commitment to guest satisfaction. 5. Clean and Spacious Rooms: The cleanliness and spaciousness of our room 105 were notable, offering a comfortable haven for relaxation. The housekeeping team's attention to detail was evident throughout our stay. 6. Amazing Location and Great Value: Smiles Beach Hotel boasts an incredible location that perfectly complements the overall experience. The serene surroundings and proximity to the beach are a highlight. The affordability of the resort adds tremendous value to the entire package.

Stayed in October 2023