Not being able to use the elevator in certain time frames - not possible to go out before 8 am.

Great location with friendly staff. Clean and spacious room. Wi-Fi in every room. Delicious breakfast

Stayed in July 2025

Lovely stay, clean comfortable room, we appreciated the refrigerator, electric kettle and lake views. Very kind, welcoming and helpful hosts.

Stayed in July 2025

We could hear the sound of the elevator from the room. Sometimes the air condition made whirring sounds.

We liked that the surrounding was clean and the staff were friendly and very helpful. They went beyond the extra mile to provide good service. Room is cosy. Location is near Sun Moon Lake. 很棒！

Stayed in March 2025

Superb accommodation at Sun Moon Lake. Great spot, great room, nice breakfast and wonderful staff.

Stayed in January 2025

There was nothing we didn’t like

Absolutely everything! Staff are amazing We were so sad to leave the beautiful room Walkable to ropeway, trails and boat pier

Stayed in January 2025

It was perfect in every way

Staff are wonderful 😊 We liked absolutely everything, we were so comfortable we didn’t want to leave. B&B is in a great position , a few mins walk from restaurants, shopping streets and pier where you can catch a boat. Also well marked out parking

Stayed in January 2025

Will be great if some of the power sockets can be converted to accept international plugs and perhaps having self laundry washing facilities.

Love the hospitality by the family running the business. Provided tips that distrupted our plans due to rain. The room and beds are clean with a huge living room right beside the bedroom.

Stayed in December 2024

Excellent location, really spacious and modern room with lovely balcony. Delicious breakfast. Very friendly staff.

Stayed in November 2024

All good

This lovely hotel is one block from the lake and the staff exceeded all of my expectations. From check in to check out the staff was helpful with all my needs. Each floor has a water dispenser with both cool and hot water, and most rooms have a partial view of Lake or mountains and some have balconies or lanais. (Lanai room is the best) The breakfast changed each day and consisted of eggs, potatoes, fresh fruit and vegetables. There is coffee and teas and breads and jam. The staff speaks some English and for any complex needs Google translate worked fine. The rooms and lobby area were spotless and cleaned each day. The showers had hot water with strong water pressure. the hiking trails and bikes paths are across from the hotel. There are many dining options 2 blocks away and a convenience store that is open 24 hours a day if you would like to buy anything. Many things to do from renting bikes, or mopeds, kayaks and shopping for local crafts made by the local tribe. I will definitely return.

Stayed in October 2024

None.

Great communication and customer service. Let us borrow umbrella during rain. Breakfast was good.

Stayed in September 2024

Best scrambled eggs in Taiwan!

Stayed in September 2024

The cozy living room of the room

Stayed in August 2024

None

A/C and wifi were really good. Nice beds. Rooms are new and really clean. English spoken and extremely helpfull staff. Good location. Good waterpressure and hot water.

Stayed in July 2024

Nothing wrong with the accommodation at all. Just a heads up though, food in Ita Thao is slightly problematic if you’re not into eating pig’s knuckles or beef noodles. The street food snacks are pretty average too. Highly recommend a place in Shuishe though ( Nomad Cafe ) which was fantastic food and service.

Good location, clean, friendly staff.

Stayed in June 2024

—

A great place to stay! Tasty breakfast. Everything is decorated with care and love. Free parking behind the building.

Stayed in April 2024

non

The Room is big , have a living room for us family to have chat is very cosy. the breakfast is good too. laction also very good

Stayed in March 2024

Very clean, nicely decorated throughout with a ton of character, friendly and helpful staff, good breakfast. Will stay here again if I come back!

Stayed in April 2024

The staffs were very friendly and the breakfast was really good.

Stayed in March 2024

Nothing. Everything was great.

Everything. Location. Room. Perfect stay. Staff/ owner - so kind and helpful. Really enjoyed sun moon lake and would choose to stay here again if I return.

Stayed in March 2024

Very well located and perfect to explore SML from Ita Thao. The staff doesn’t speak English but that’s common in Taiwan. Still they are doing their very best to help and support. The room was big, the beds comfortable. Much quieter than on the other side of the lake. Recommend staying here!

Stayed in March 2024

Best hotel of our trip, bright, spacious, relaxing. PERFECT location. Free parking, free breakfast, nice staff. Lots of owls…..

Stayed in January 2024

It’s almost perfect except for a mini point: Big TV was playing news during breakfast time which is quite disturbing. Music would have been a much better and comfortable background sound.

Very clean everywhere. Very friendly staff. Wonderful (yummy and nutritious) breakfast! Comfy beds. Very nice and new furniture in a cozy wooden color tone. Environmental friendly stay (water dispenser every floor instead of bottled water, no disposal chopsticks or utensils used, etc.)

Stayed in February 2024

Great family run b&b, very friendly and attentive answering our questions, and helpful with sightseeing information. Very clean room, with good breakfast. Good location, quiet with nice view.

Stayed in December 2023

Comfortable rooms, fantastic staff!

Stayed in December 2023