didn’t have wardrobe so was uncomfortable to tidy up the clothes and the towel are very old

the location

Stayed in February 2025

Not very clean,and some stuff was broke and still used, it's very annoying

The place pretty quiet, comfortable

Stayed in January 2025

The noise in the other room, like walking and the water , is heard by our room.

The cleanliness, and the smell

Stayed in January 2025

Premise quite old

Price is good

Stayed in January 2025

Could be cleaner.

Stayed in November 2024

Food… I don’t eat pork. No everyone eat porn

Clean

Stayed in March 2024

the bed is so bed

very comfortable fair enough for the price

Stayed in October 2023

Let me start by saying that I am American. Our standards of living are very different for the most part. However, cleanliness and safety are universal languages. The location of this hotel did not feel safe. The grounds were filthy, covered with blood on the concrete and noticeably stained carpet. The smell was potent. The elevator button to get to our floor was broken so we stopped at the floor before and walked up the blood stained stairs. Traveling with two toddlers, this hotel literally looked and felt like a scene from a crime show starring us as the victims. I was flying out of the Songshan Airport but no one seemed to know that the airport was not 24 hours and as a result I could not stay there to wait for my flight the next morning. Hence my stay at this hotel. We were only there for about 4 hours, thank God. I did not sleep. I stayed awake and watched my babies as they slept. As some of the reviews mentioned, you got what you board for; no truer statement. However, this facility is definitely not for travelers or families looking for a clean and safe place to rest. I would have felt better sleeping in the Taxi if they allowed it.

Stayed in April 2025

Location is good. The breakfast is ok. The staff is friendly. But, the room was really old and outdated. The door got noise when open or close. The room had very nasty smell like you walked in a wet basement.

Stayed in April 2025

Location very good

Stayed in March 2025

Non smoking area but smell smoke, the aircondtion is not cold.. always have a insect flying inside the room. The food area is not fancy what we saw in their photo. We are not satisfied we stay for 3days and 2nights.

Space of the room is huge. And is friendly budget going to ximending 😊

Stayed in March 2025

The accommodation is old and not very clean, plus the staff is inattentive to requests.

The location is near the BTS/MRT station, just a 5-minute walk, with restaurants and a great location.

Stayed in January 2025

ALL

That place scare... Dont loose your money.... Around the world will say No... Smoke KILL... place with ghosts during night scare coustmers... Staff dont smille and bad english...

Stayed in November 2024

the hotel is very unclean throughout, the walls very thin, the staff unfriendly, the sink in my room was leaking

Stayed in April 2024

Needs maintenance, room smelled like Tabasco,

Friendly and helpful staff!

Stayed in May 2024

Shall improve the cleanliness. Me and friends get lotsa bed bugs bite. The toilet also smell of old and mold. If the hotel renovate it,they can earn more and attract more customers. The toilet is totally terrible

Location and price

Stayed in January 2024

Old, terrible beds, no windows.

Nothing

Stayed in December 2023

It will be better to do better on the hygiene🥲

It’s ok for the price to stay in a room if you have no budget.

Stayed in August 2023

The room and the whole building and it's surroundings are really filthy. It seems that room floor was not cleaned for months, not to speak about the corridors and ground floor. There were stains on towels and bedsheets. We encountered cockroach in the room and huge rat in the hallway which was most likely attracted by pile of garbage rotting on the ground floor. It's unacceptable for 3* hotel....

Breakfast was good and canteen quite clean compared to the rest of the hotel. Staff was helpful. However, there are major issues with general hygine of the building.

Stayed in August 2023

Dead bugs and Mildews on the bathtub. lots of dust on the bedheads that appear no business operation for years. A couple of rundown mattresses and beds piled up in front of the lift. It looks big space, but overall dirty. We can see it used to be something callex Xinshe hotel, but it even doesn't bother removing those old Xinshe signs.

Stayed in April 2023

1. We don't like the smell of Cigarettes around the hotel. We have booked hotel and we don't know the environment around the hotel. My friend that he allergic those. 2. We TRIED to contact Booking.com. whether email or calling. It's doesn't help!!!! Moreover, no any reply from Booking.com 3. We need our money back as much as you can. We accepted to paid only one night (Frist night). We hope booking.com supposed to respond these requests. There is a big size of the room. But the environment around there quite bad smell (Cigarette smoking smell). So we try to contact to booking.com to get a refund. There is no number properly to contract. Online system service of Booking.com quite badly. It might be better if this online platform have the staff or personel directly contact and reply to customer immediately. Btw, we sent the message for cancel booking and asking for refund via the email of booking.com whatever no any reply. Moreover, this online platform slightly known in the worldwide BUT it doesn't have the contract number in each country. It's inconvenient for users. I hope Booking.com will fix it as soon as possible. If it's possible, PLEASE refund for us.

There is a big size of the room. But the environment around there quite bad smell (Cigarette smoking smell). So we try to contact to booking.com to get a refund. There is no number properly to contract. Online system service of Booking.com quite badly. It might be better if this online platform have the staff or personel directly contact and reply to customer immediately. Btw, we sent the message for cancel booking and asking for refund via the email of booking.com whatever no any reply. Moreover, this online platform slightly known in the worldwide BUT it doesn't have the contract number in each country. It's inconvenient for users. I hope Booking.com will fix it as soon as possible. If it's possible, PLEASE refund for us.

Stayed in March 2023

Hot water doesn't come so quickly. I waited more than 30 minutes for hot water. Room is so wet because of the water which comes from the toilet and bath. One night the police came for the other room and it was so uncomfortable because it seems the hotel isn't safe.

Comfort room

Stayed in January 2023

The smell in our room was so strong of mold and cigarette smoke, it made us feel sick. There were police knocking on the door next to us at midnight over and over again. When we left the hotel in the mornings to go out and start our day, we literally had to walk through bags of stinky trash, leaking liquids all over the floor, to get to the parking garage. It was disgusting. Plus they wouldn't let us do breakfast, even though it was advertised as coming with the room. They also wouldn't clean the room or bring more towels unless we went and asked.

Beds were very big and fairly comfortable. The bathtub was deep and nice. The price was cheap

Stayed in November 2022

There are no comments available for this review

Stayed in August 2025