Reviews of WESTGATE Hotel 4 stars
No. 150, Section1, Zhonghua Road, Wanhua District , 108 Taipei, Taiwan
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Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewBreakfast excellent, great variety, location superb, highly recommend.
Bedroom though very comfortable, did not have a window, otherwise was great
Dear Mr. Christopher: Thank you very much for your wonderful feedback and kind recommendation. We’re thrilled to hear that you enjoyed our breakfast selection, superb location, and found the room comfortable overall. We truly appreciate your comment regarding the lack of a window — some of our room types do not include windows, but we’d be more than happy to assist with room options that better suit your preferences on your next stay. We look forward to welcoming you back to WESTGATE Hotel again soon. Warm regards, WESTGATE Hotel 永安棧
Dear Mr. Christopher: Thank you very much for your wonderful feedback and kind recommendation. We’re thrilled to hear that you enjoyed our breakfast selection, superb location, and found the room comfortable overall. We truly appreciate yo… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewLocation excellent, Room comfortable, but no window, Breakfast excellent and staff friendly and very helpful.
It would have been nice to have a window, minor criticism.
Dear Mr./Ms. Christopher: Thank you for your excellent review and for recommending WESTGATE Hotel — it truly means a lot to us. We’re so pleased to hear that you enjoyed our convenient location, comfortable room, delicious breakfast, and the warm, helpful service from our team. We also appreciate your feedback regarding the lack of a window. While some of our room types do not include windows, we would be happy to assist with room selection on your next visit to better suit your preferences. We look forward to welcoming you back again soon for another pleasant stay! Warm regards, WESTGATE Hotel 永安棧
Dear Mr./Ms. Christopher: Thank you for your excellent review and for recommending WESTGATE Hotel — it truly means a lot to us. We’re so pleased to hear that you enjoyed our convenient location, comfortable room, delicious breakfast, a… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewwarm and helpful reception, special mention to Rafa! location - MRT station a few steps away. Ximending street market super accessible - lots of local boutique stores, brand names stores, convenience stores plus cafes, restos, and food stalls. The area comes alive 6pm-10pm
bath towels not so fluffy anymore light switches not user friendly
Dear Mr. Ana: Thank you for sharing your kind and detailed feedback. We’re delighted to hear that you enjoyed the vibrant Ximending street vibes and found our location so convenient, with easy access to MRT, shops, restaurants, and everything the area has to offer. We truly appreciate your special mention of Rafa — your recognition will be shared with him and the team. Thank you also for your comments regarding the bath towels and light switches. Your feedback is valuable to us, and we will review these areas for improvement to enhance the guest experience. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay. Warm regards, WESTGATE Hotel 永安棧
Dear Mr. Ana: Thank you for sharing your kind and detailed feedback. We’re delighted to hear that you enjoyed the vibrant Ximending street vibes and found our location so convenient, with easy access to MRT, shops, restaurants, and everyth… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewExcellent location, very near to train station and food sources. Room is big and spacious. Fantastic service by the staff as well.
The hook to hang towels and clothes is outside the bathroom
Dear Maggie: Thank you for your fantastic review. We’re very pleased to hear that you enjoyed our convenient location, spacious rooms, and the attentive service provided by our team. It’s wonderful to know that being close to the train station and a variety of food options added to your overall experience. We also appreciate your note about the towel and clothing hooks being outside the bathroom — your feedback is very valuable, and we will certainly take this into consideration for future improvements. Thank you again for choosing to stay with us. We look forward to welcoming you back for another enjoyable visit. Warm regards, WESTGATE Hotel 永安棧
Dear Maggie: Thank you for your fantastic review. We’re very pleased to hear that you enjoyed our convenient location, spacious rooms, and the attentive service provided by our team. It’s wonderful to know that being close to the train sta… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in May 2025
Verified reviewGood location & service
Dear Mr./Ms. Thikumporn: Thank you for your kind words. We’re delighted to know you were pleased with our location and service. Your feedback encourages our team to continue providing a welcoming and comfortable experience for all our guests. We look forward to seeing you again at WESTGATE Hotel Taipei in the near future. Warm regards, WESTGATE Hotel 永安棧
Dear Mr./Ms. Thikumporn: Thank you for your kind words. We’re delighted to know you were pleased with our location and service. Your feedback encourages our team to continue providing a welcoming and comfortable experience for all our g… Show more
Reviewed: 17 May 2025 · Stayed in March 2025
Verified reviewThe location is the best selling point of this hotel. The staff are marvelous. Friendly and extremely helpful.
Over the years I have stayed here. But the hotel is beginning to show its wear and tear. For the price that it charges I am disappointed over the lack of maintenance.
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewExcellent location within mins away from metro station. Staff is exceptional friendly, made us smile all the time.
Nil
Dear Mr./Ms. Lee Cheng: Thank you for your lovely feedback. We’re so glad to hear that our convenient location and friendly staff made your stay enjoyable. Your smiles mean the world to us. Looking forward to welcoming you back to WESTGATE Hotel soon. Best regards. WESTGATE Hotel 永安棧
Dear Mr./Ms. Lee Cheng: Thank you for your lovely feedback. We’re so glad to hear that our convenient location and friendly staff made your stay enjoyable. Your smiles mean the world to us. Looking forward to welcoming you back to WESTG… Show more
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in April 2025
Verified reviewRoom is too small. I booked for room with window but the window looks like room without window., see nothing , cannot open ,not even see outside. Not worth for I paid.
Dear Mr./Ms. Prawitwan: Thank you for sharing your feedback with us. We’re very sorry to hear that the room did not meet your expectations, especially regarding the window and overall space. Your comfort and satisfaction are very important to us, and we regret that we fell short during your stay. Please know that we do offer various room types, and we would be happy to assist you in finding one that better suits your preferences for any future visit. We truly value your feedback, and we hope to have another opportunity to provide you with a better experience. Warm regards, WESTGATE Hotel 永安棧
Dear Mr./Ms. Prawitwan: Thank you for sharing your feedback with us. We’re very sorry to hear that the room did not meet your expectations, especially regarding the window and overall space. Your comfort and satisfaction are very import… Show more
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewThis hotel is located minutes away from Ximen MRT, Ximending walking streets (night market) and other major tourist attractions. The staff are friendly and attentive. The rooms were clean and well kept. The only thing is that my room was directly opposite the service elevator so it got quite noisy during the day as housekeeping staff were working and chatting away. Suggest if you need silence (to work or whatever) ask them not to allocate you room 14 on any floor.
Dear Mr.Duy: Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our excellent location, as well as the attentive service from our team. We also appreciate your kind words about the cleanliness and upkeep of our rooms. We sincerely apologize for the daytime noise near your room. Your feedback is invaluable, and we will remind our housekeeping team to be more mindful of noise levels. If you stay with us again, please feel free to request a quieter room, and we’ll do our best to accommodate your preference. We truly appreciate your recommendation and hope to welcome you back for an even better experience next time. Best regards, WESTGATE Hotel 永安棧
Dear Mr.Duy: Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our excellent location, as well as the attentive service from our team. We also appreciate your kind words about the cleanliness and… Show more
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 21 March 2025 · Stayed in February 2025
Verified reviewReviewed: 2 March 2025 · Stayed in February 2025
Verified reviewGreat location at the heart of Ximending, right outside the Ximen train station, so many shops and restaurants. Shopping every night and so convenient
Dear Ms. Queenie: Thank you for your review. We're glad you enjoyed our prime location. Having easy access to shops, restaurants, and the Ximen train station truly makes exploring the area convenient. We look forward to welcoming you again on your next visit. Best regards. WESTGATE Hotel 永安棧
Dear Ms. Queenie: Thank you for your review. We're glad you enjoyed our prime location. Having easy access to shops, restaurants, and the Ximen train station truly makes exploring the area convenient. We look forward to welcoming you ag… Show more
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewStaffs are helpful.
One of my room is not like the picture that it is shown.
Dear Mr./Ms. Rawee: Thank you for your kind words. We're delighted to hear that you enjoyed our convenient location and found our staff helpful. We look forward to welcoming you again in the future. Best regards. WESTGATE Hotel 永安棧
Dear Mr./Ms. Rawee: Thank you for your kind words. We're delighted to hear that you enjoyed our convenient location and found our staff helpful. We look forward to welcoming you again in the future. Best regards. WESTGATE Hotel 永… Show more
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 11 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in January 2025
Verified reviewlocation
breakfast -only local food. almost no food for European the stuff refused to supply diabetic food. the room very small . the room design completely stupid-with the wash basin & toilets & shower in the entrance devided.
Dear MR.Benny: Thank you for sharing your feedback. We’re truly sorry to hear that your stay did not meet your expectations. We regret that our breakfast options and room design did not suit your preferences, and we apologize for any inconvenience caused by the lack of diabetic-friendly food. Your comments are important to us, and we will share them with our team to explore ways to improve both our services and facilities. We appreciate you bringing these concerns to our attention and hope to have the opportunity to provide you with a better experience in the future. Best regards, WESTGATE Hotel 永安棧
Dear MR.Benny: Thank you for sharing your feedback. We’re truly sorry to hear that your stay did not meet your expectations. We regret that our breakfast options and room design did not suit your preferences, and we apologize for any inconv… Show more
Reviewed: 21 January 2025 · Stayed in January 2025
Verified review