The line for the breakfast buffet would get quite long sometimes and indoor seating was not available depending on when we went down to eat. We didn’t mind because sitting poolside had a nice ambiance, but it can get humid. A little more variety in food selection would be nice.

Great location! Very clean and spacious room with lots of amenities. Great view looking out onto the city. Nice swimming pool, gym facilities are great with steam sauna and jacuzzi. Breakfast buffet delicious, croissants are best! Staff are absolutely amazing! They were always so kind and prompt replying to my questions and requests. They really try their best to make the guests feel comfortable and worry-free. Thank you for a wonderful time!

Stayed in August 2025

Nothing

Just perfect

Stayed in August 2025

Green Hoyel practice. Comfortable, cofee in the room and the quantity of linen

Staff was excellent! Helpful and functional

Stayed in August 2025

In most of Taiwan hotel staff are quite cold whereas at the W Taipei, all the staff were incredibly friendly and outgoing, and gave me tips and advice and asked me questions unprompted. From the doorman to the check-in counter to the bartenders to the pool staff, everyone was all smiles which really made a big difference. I would also say that this property is ideal for someone that wants the perfect balance of grand luxury but also colorful fun.

Stayed in July 2025

The breakfast was to crowded and the staff felt a bit cold at the facilities

Everything

Stayed in July 2025

room and overally luxurious feel

Stayed in July 2025

⸻ 5-Star Stay at W Taipei – Exceptional Service and Personal Touches My husband and I stayed at W Taipei from June 18 to 21, 2025, and it was truly one of the most memorable hotel experiences we’ve had. What stood out the most was the outstanding service from the concierge team, especially Mr. Jason Yu. From the moment we asked for recommendations on restaurants and places to visit as a couple, Jason went above and beyond. He took time to curate a list that matched our preferences and even printed it out and had it personally delivered to our room—a thoughtful surprise we truly appreciated. He even followed through by walking us to the elevator and making sure our taxi was arranged, always attentive and genuinely kind. To our delight, the next day, Jason prepared another personalized list for us—again printed and delivered with care. On the day of our departure, he even handed us a sweet handwritten letter along with a local treat from Dihua Street, which was such a heartfelt gesture. It’s rare to experience this level of personalized hospitality, and Jason made us feel like VIP guests throughout our stay. The entire concierge team deserves praise. Chris helped us with reservations at Saffron 46 and other brunch spots, while Joshua was consistently courteous, assisting us with taxis and directions with a friendly smile. Aside from the exceptional service, the hotel itself was immaculate—modern, clean, and very relaxing. We especially loved the onsen-style hot jacuzzi, which became our favorite way to unwind after a full day of exploring Taipei. Location-wise, W Taipei is unbeatable. It’s right next to the MRT station connected to the airport train, surrounded by several upscale malls and food spots. We didn’t need to go far to enjoy Taipei’s best shopping and dining. It was our first time staying at W Taipei despite visiting the city several times before—and we’re so glad we chose it this time. Thank you for a perfect stay. We will definitely be back!

Stayed in June 2025

Especially attentive staff, well laid out and designed rooms with all the facilities you would expect.

Stayed in June 2025

Staff Mr Willi was excellent!!!

Stayed in June 2025

Breakfast was a zoo Not able to get an upgraded to better room

Location and comfort

Stayed in May 2025

Nothing.

Really posh, fancy, exceptional hotel. Extremely good service, staff very attentive to guests. Facilities are perfect. Room with beautiful city view. My best recommendations.

Stayed in April 2025

Hotel

Hotel

Stayed in March 2025

Pool service -

Great — more fruits please

Stayed in March 2025

Nothing

Location

Stayed in December 2024

Each staff was exceptionally nice and friendly, super helpful and attentive! Made us feel so welcomed and pleasant during our entire stay.

Stayed in October 2024

Nothing!

The service, the people, the vibe, the food; EVERYTHING was perfect!

Stayed in August 2024

That I did not get a heads up about forgetting clothes when I left.

Everything

Stayed in August 2024

Nothing to say

Everything was perfect!

Stayed in August 2024

Great location. Comfy room and good pool for kids

Stayed in August 2024

None

Everything

Stayed in July 2024

Not nice breakfast which gave me very bad stomach, no apology after informing the staff.

Great location and on brand, super comfortable bed

Stayed in June 2024

Very nice hotel, all you would expect from a W. View from the breakfast room on Taipei 101 are great. Pool is fantastic and location is perfect

Stayed in May 2024

location was great. room was spacious and clean. breakfast was fabulous and the view of the breakfast place was superb. Manager Jeff promptly address our booking issues upon checkin.

Stayed in June 2024

Chinese restaurant upstairs

Staffs, location and cleanness

Stayed in June 2024