Reviews of The Cloud Hotel 4 stars
No. 36, Gongyuan Road, Central District, 400 Taichung, Taiwan

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Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewOverall a great experience! Kind staff members, comfortable and beautiful rooms, good breakfast! The location is superb!
Not such thing
Reviewed: 2 August 2025 · Stayed in May 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe room was spacious. Nice big window and good lighting. It offers breakfast and drink bars.
Although it is not close enough to major attractions but still a good location.
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewThe breakfast provided was great, room was big and comes with a bathtub.
The room was a bit dusty, seems like it has not been used for a while, quite a walk to bus stops and train station.
Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in April 2025
Verified reviewReviewed: 26 May 2025 · Stayed in April 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewThe breakfast was more catered to Asian style, with porridge and pork floss etc. The laundry room at 1st floor with 2 washing machines and 3 dryers were a bonus. Parking has 2 levels, B1 and B2 with car lift.
The aircon was weak, hence the room feels warm at times. The temperature was selected to 20 degrees, but it stayed at 24.
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewBreakfast was good value.
Old smell throughout property and room. Room felt dark Peeling wallpaper. Should remove the non-functional reverse osmosis faucet in bathroom.
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewThe attention to detail in this hotel is surprising. Small things that make you smile, like a separate drinking water tap, or ice cream in the lobby. The choice of dishes for breakfast is quite wide. The staff was very helpful and kind. My best hotel experience in Taiwan so far.
No hot tea available for breakfast. A little disappointing in a country famous for some of the best teas in the world.
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewVery nice and quiet room, kind personnel, great location. We can also wash our clothes for free.
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewI loved the atmosphere and the ambience of this hotel. The food was great. Facilities were great and it is very easy to find the hotel. You’re are living in a safe, secure and comfortable hotel! I will surely stay in this hotel again and I hope this time I can park within the accessible elevator without climbing a floor due to my knees injury before.
I didn’t like when we still have to climb up to B1 to get into the elevator!
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 26 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 2 March 2025 · Stayed in December 2024
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified review