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Reviews of The Cloud Hotel 4 stars

No. 36, Gongyuan Road, Central District, 400 Taichung, Taiwan

#90 of 223 hotels in Taichung

Guests' Choice

Review score

Based on 228 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    8.6

  • Value for money

    8.6

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 8 July 2025

    9.0
    We had a good night rest and filled our tummy up before we head out to our plan for the day.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Although it is not close enough to major attractions but still a good location.

    The room was spacious. Nice big window and good lighting. It offers breakfast and drink bars.

    Stayed in July 2025

  • Reviewed: 14 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was a bit dusty, seems like it has not been used for a while, quite a walk to bus stops and train station.

    The breakfast provided was great, room was big and comes with a bathtub.

    Stayed in June 2025

  • Reviewed: 19 May 2025

    7.0
    Comfortable and clean hotel
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 3 nights

    The aircon was weak, hence the room feels warm at times. The temperature was selected to 20 degrees, but it stayed at 24.

    The breakfast was more catered to Asian style, with porridge and pork floss etc. The laundry room at 1st floor with 2 washing machines and 3 dryers were a bonus. Parking has 2 levels, B1 and B2 with car lift.

    Stayed in May 2025

  • Reviewed: 21 January 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    The great thing is that you can consume as much coffee, ice cream, and a few other drinks as you want. However, the coffee is really poor quality, the drinks are overly watered down, and I really didn't like the breakfast. It could be much better.

    The great thing is that you can consume as much coffee, ice cream, and a few other drinks as you want.

    Stayed in January 2025

  • Reviewed: 6 January 2025

    8.0
    Nice hotel and good location. Enjoyable stay
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights

    Location was good. Easy to get around. Family mart directly across the road was useful. There was also free ice cream, snacks and eggs! Laundry and dryer was also very useful.

    Stayed in December 2024

  • Reviewed: 18 December 2024

    8.0
    good, value for money
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Cleanliness can be improve

    Value for money. Bubble bath. Simple breakfast included.

    Stayed in December 2024

  • Reviewed: 9 December 2024

    7.0
    Services to improve
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 5 nights
    • Submitted via mobile

    First step into lift lobby we frowned with the pungent unpleasant smell, something like the stuffy mouldy smell. The room looked old but with slightly well maintained. Bath room facilities are old and rusty (sliding door of the bathroom). Floor tiles looked old and gap between tiles are black (not sure if it is the original state). Aircon ventilator is full of dust and can see with bare eyes The bedsheet and blanket folding at the corner of the bed is a hazard of falling down. Despite tucking the bedsheet and blanket underneath the mattress, the room keeper still removed it when they made up the room on the following day. Ice cream flavours served in the hotel should be indicated to avoid consumption by guest with allergies. After all, i hope the hotel can improve the service quality standard.

    The location is convenient to go any part of taichung with cab or car. Walking distance to any nearby attractions is limited.

    Stayed in December 2024

  • Reviewed: 4 December 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Poor breakfast buffet spread

    Good location, easily accessible to nearby mall and night market

    Stayed in November 2024

  • Reviewed: 7 November 2024

    9.0
    My safe and interesting journey~~
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights

    Bus stations are not nearby.

    Menu for breakfast buffet is very good. Lemon tea, black tea including coffee machines are served after 2P.M. This service was very helpful to us. Room service including a cleaning daily was very nice. Thanks!!

    Stayed in November 2024

  • Reviewed: 5 November 2024

    7.0
    Good
    • Leisure trip
    • Group
    • No Window – Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    One room was not in optimal condition, many damages on the paint

    Parking and location

    Stayed in November 2024

  • Reviewed: 4 November 2024

    8.0
    Value for money with major shopping malls nearby
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    None

    The location is okay. There are a few shopping malls within walking distance and they are big malls. More recommended to take a bus to get there though. Generally good. They also provide breakfast, and some snacks/tea in the afternoon.

    Stayed in November 2024

  • Reviewed: 2 November 2024

    8.0
    Overall good food, good price, large rooms, nice bathroom, laundry was useful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioner was loud. Room 1006 was bright yellow and the color was not relaxing. The dryer took a long time fo dry clothes and there were lots of people waiting. The hotel can benefit from having more dryers or better dryers

    Good breakfast, huge comfy room. Good value. 2 washing machines and 3 dryers were available to use for free

    Stayed in November 2024

  • Reviewed: 13 October 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The free minibar was great! Breakfast was good.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    8.0
    Pretty good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like the breakfast buffet. There was only traditional Chinese food provided. The buffet should be more international and diverse to satisfy everyone’s tastes.

    The rooms were clean and supplied with everything inside.

    Stayed in October 2024

  • Reviewed: 3 October 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was poor, mainly for local tastes. No fruits in the b'fast. Pillows were far too hard to sleep on.

    There is complimentary drinks, snacks, ice cream, and laundromat all day.

    Stayed in October 2024

  • Reviewed: 11 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing all good

    Clean comfortable and good prices. Staff very helpful

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Cool and Modern
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Difficult to communicate with staff Breakfast is nice but very cliché, the same as every other hotel in Taiwan, no originality

    Clean, room is spacious and modern. Good location (busy shopping neighborhood), nice free services (bikes, food, drinks, laundry...)

    Stayed in September 2024

  • Reviewed: 31 August 2024

    9.0
    Great value and clean room.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    I wish the front desk staff could be warmer and make us feel welcome by greeting us whenever the guests are in and out of the hotel. Don’t get me wrong, they are helpful when you have an inquiry or request, but they seem to lack the warmth that you would normally find in many working in the service industry.

    You really get the bang for your buck. Great value. The room was clean and the cleaning staff was very helpful.

    Stayed in August 2024

  • Reviewed: 30 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A lot restaurants around

    Good location for bus to Sun Moon Lake

    Stayed in August 2024

  • Reviewed: 1 August 2024

    7.0
    Alright
    • Leisure trip
    • Group
    • No Window – Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room is a bit old and slightly dusty

    Convenient location

    Stayed in June 2024

  • Reviewed: 15 July 2024

    8.0
    Good place to stay!
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    At first, the available room had a smoke odor, so we requested a change, and the staff provided us with a new room.

    The breakfast is quite good. Additionally, free tea eggs, drinks, ice creams, and snacks are available until midnight. Since we stayed during the weekday, the free parking lot was quiet enough.

    Stayed in July 2024

  • Reviewed: 19 May 2024

    8.0
    Good value hotel
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel provides self laundry facilities. Very helpful to wash our sweaty shirts. Hotel breakfast is good. Location wise we used Uber to the train station which is abt 10 min. Reasonable fare. The cafe offers complimentary coffee/ tea / biscuits n tea eggs in the evening. We bought food from the night market and enjoyed it in the cafe with comfort. Staff are friendly.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Affordable yet comfortable!
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is relatively new and the location is also great. The breakfast was superb! ❤️

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • No Window – Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Check in time quite late, 5:00pm start for check in

    Strategic location, modern and qualified facilities, delicious food,

    Stayed in April 2024

Showing 1 – 25

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