Reviews of Taipei Garden Hotel - Ximending 5 stars
No. 1, Section 2, Zhonghua Road, Zhongzheng District, 10065 Taipei, Taiwan
Loading
Guests also reviewed these properties:
Lat Krabang, Thailand
Girona, Spain
Cochabamba, Bolivia
Alacati, Turkey
Sågen, Sweden
Nusa Lembongan, Indonesia
Salta, Argentina
Santa Cruz de la Sierra, Bolivia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewNice big room, Great service, Very good breakfast, And most of all the view from the high floors.
The bed could be better, A bit of a walk to the closest metro station.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewLocation was near enough to Xiaonanmen train station which makes it easy to connect to elsewhere in Taipei
It would have been good if the hotel rates were a bit cheaper
Thank you for your feedback. We’re glad to hear you enjoyed our convenient location near Xiaonanmen MRT station, which makes exploring Taipei easier. We also understand your thoughts regarding the room rates and will continue to work on providing the best value for our guests. We look forward to welcoming you again in the future.
Thank you for your feedback. We’re glad to hear you enjoyed our convenient location near Xiaonanmen MRT station, which makes exploring Taipei easier. We also understand your thoughts regarding the room rates and will continue to work on pro… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewGood location
The breakfast choices need some improvement. International travelers expect to have freshly squeezed fruit juices (no machine type of juices), fresh baked breads and croissants, assorted jams and marmalades, and waffles
Thank you for your valuable feedback. We’re glad to hear you appreciated our convenient location. We also truly value your suggestions regarding breakfast, especially the expectations of international travelers for freshly squeezed juices, fresh baked breads, croissants, jams, and waffles. Your comments have been shared with our culinary team for consideration as we continue improving our offerings. We look forward to welcoming you again for an even better experience.
Thank you for your valuable feedback. We’re glad to hear you appreciated our convenient location. We also truly value your suggestions regarding breakfast, especially the expectations of international travelers for freshly squeezed juices, … Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewHotel is comfortable and clean. The rooms are also large. Staff is helpful and friendly. The AI assistant was a nice touch (though it didn't work very well).
Hotel is slightly far from xiamen metro station - it's quite a hot walk during summer/rainy weather. While xiaonanmen metro station is nearer, that station is on the green line which is less frequent and goes to less places.
Thank you for your detailed feedback. We’re delighted that you found our hotel comfortable, clean, and spacious, and that our staff made your stay pleasant. We’re sorry to hear that the AI assistant did not perform as expected, and we will continue working on improvements. Regarding transportation, while Ximen Station is about a 10-minute walk, Xiaonanmen Station is just 5 minutes away and connects directly to the green line. For easier access to popular attractions, our complimentary shuttle bus service is also available. We look forward to welcoming you again for an even better experience.
Thank you for your detailed feedback. We’re delighted that you found our hotel comfortable, clean, and spacious, and that our staff made your stay pleasant. We’re sorry to hear that the AI assistant did not perform as expected, and we will … Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in May 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe hotel was great. Very good location, clean rooms and helpful staff.
The buffet at the main restaurant was complete with a wide selection of food but almost everything was either cool or cold.
Thank you very much for your kind words. We’re delighted to know that you appreciated our location, clean rooms, and friendly staff, and we’re especially glad to hear you would definitely stay again. At the same time, we sincerely apologize that the temperature of the buffet items did not meet your expectations. Your comments have been shared with our culinary team to ensure improvements are made. We look forward to welcoming you back for an even better dining and stay experience.
Thank you very much for your kind words. We’re delighted to know that you appreciated our location, clean rooms, and friendly staff, and we’re especially glad to hear you would definitely stay again. At the same time, we sincerely apologize… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewlocation is awesome, walking distance to BRT station that connects all major attractions of Taipei
nothing
We’re so glad to hear that you enjoyed our prime location, with easy access to the MRT station and all the major attractions of Taipei. Your feedback motivates us to continue providing a pleasant stay experience. We can’t wait to welcome you back again soon!
We’re so glad to hear that you enjoyed our prime location, with easy access to the MRT station and all the major attractions of Taipei. Your feedback motivates us to continue providing a pleasant stay experience. We can’t wait to welcome y… Show more
Reviewed: 23 June 2025 · Stayed in May 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewEverything, great food. Amazing happy hour.
Nothing
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewLocation and the Wifi
The breakfast is typically for Asian little choice for Western people. At arrival there was a staff member helping us who could barely speak English on top of that she wore a mask….i would rate this hotel maximum with 4 stars certainly not 5
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewBreakfast was good, like everything about the hotel and the AI is cool
uhm.. none
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewGood location and the facilities were in good condition.
The receptionists showed poor attitude. When we called to ask for assistance, they rudely said no and hung on my phone suddenly. The room was much smaller than it is on photos (compared to similar price range in other hotels, for example, Regent Taipei…). Please be cautious to book if you expect a nicer experience from the staffs.
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewConvenient close to everything
Staff was not friendly.
Reviewed: 2 May 2025 · Stayed in March 2025
Verified review