The bed could be better, A bit of a walk to the closest metro station.

Nice big room, Great service, Very good breakfast, And most of all the view from the high floors.

Stayed in September 2025

It would have been good if the hotel rates were a bit cheaper

Location was near enough to Xiaonanmen train station which makes it easy to connect to elsewhere in Taipei

Stayed in July 2025

The breakfast choices need some improvement. International travelers expect to have freshly squeezed fruit juices (no machine type of juices), fresh baked breads and croissants, assorted jams and marmalades, and waffles

Good location

Stayed in July 2025

Hotel is slightly far from xiamen metro station - it's quite a hot walk during summer/rainy weather. While xiaonanmen metro station is nearer, that station is on the green line which is less frequent and goes to less places.

Hotel is comfortable and clean. The rooms are also large. Staff is helpful and friendly. The AI assistant was a nice touch (though it didn't work very well).

Stayed in July 2025

The buffet at the main restaurant was complete with a wide selection of food but almost everything was either cool or cold.

The hotel was great. Very good location, clean rooms and helpful staff.

Stayed in June 2025

nothing

location is awesome, walking distance to BRT station that connects all major attractions of Taipei

Stayed in June 2025

Nothing

Everything, great food. Amazing happy hour.

Stayed in June 2025

Staff was not friendly.

Convenient close to everything

Stayed in April 2025

A bit far from shopping areas. The cleaning staff was more warm and friendlier than the hotel receptionists — they exhibited an unapproachable and unwelcoming demeanor. The rooms were very clean and we had a comfortable stay.

Stayed in March 2025

Unfortunately the management is too hungry for money and they charge NTD 600 per hour for late check out, I find this ridiculous.

The room is fully renovated, modern and comfortable. Very clean. Shower is excellent.

Stayed in April 2025

long walk to ximending. no metro station near by.

Best hotel among the 5 hotels we stayed during the 14days touring Taiwan. spacious premier family room for 3 pax. hotel do provide hop on and off shuttle to ximending but we missed it. wide spread of breakfast. friendly staff.

Stayed in April 2025

The staff at the hotel were very friendly and helpful. I have to give their staff special compliments. My aunt was feeling unwell, as she had a spike of blood sugar. The staff acted immediately and fast, by calling ambulance that was during wee hours of 8th of April. Really kudos to the staff at the hotel. In addition, their beds were very comfortable. Definitely will re-book this hotel again when I come back to Taiwan. Suggestion for improvement is that the hotel breakfast could have different theme for different day would be better. Everyday eat the same type of food, get boring quickly.

Stayed in April 2025

We had a great time, room facilities were modern. First time to stay in an AI operated room. Breakfast okey except that its the same choices everyday. No toothbrush, toothpaste, shower cap, ear buds and shaver in room . Maybe we needed to ask?

Stayed in March 2025

Breakfast was mediocre, given that it is a 5 star hotel. Seems to be always short-handed, and staff were always rushing, preferring not to notice gesture of guests asking for help. The coffee machine was especially a pain, when bins needed to be cleared or new beans needed to be filled, no wait staff wanted to go near that station. The variety of food for breakfast is the same for the 4 mornings that I stayed, and the quality of the foods were all just so-so.

Comfy and well maintained rooms. Concierge staff were courteous, most of whom we approached were able to converse quite fluently in English. They are helpful too.

Stayed in March 2025

none

The location of Hotel is central, busy city area and easy to walk and venture the surroundings. The Concierge service desk was manned with helpful staff. The rooms were spacious and clean, true to pictures. There were many Local eateries, serving yummy local cuisine, within walking distance. It is a nice place to begin our holiday in Taipei and setting us on a positive note to explore Taiwan. February 2025

Stayed in February 2025

The breakfast is good. It will be perfect if it provides oats or oatmeal.

Very friendly staff, excellent location (it is in walking distance to major tourist attractions), very clean and comfortable beds.

Stayed in March 2025

Too far from MRT . No spa and steam room

Very modern

Stayed in January 2025

Perhaps there could be more seats at the lobby for guests.

The room and bathroom was spacious for our group of 3. The hotel was quite accessible too with the nearest MRT station (Xiaonanmen) being a 10-minute walk.

Stayed in January 2025

Maybe can be a little clearer about the 'welcome salad' so that we can factor that into our meal plan.

Clean and spacious room for a family of 4. Comfy beds. Didn't know that the 'welcome salad'' can be a full meal at the buffet area. Good quality food. Thanks for the lovely selection of snacks too. Free shuttle to Longshan Temple and Ximending (though limited timings), very punctual. Overall a great stay! Will be back.

Stayed in December 2024

but little cold at room

good location and kind staffs. clean and cozy.

Stayed in January 2025

It’s a bit far from the MRT station. Only small bottles of mineral water are provided, which need to be collected from the front desk—very inconvenient. Why not provide a water dispenser instead? I stayed in a room with two double beds, but there wasn’t even a sofa or an extra chair, which was very inconvenient. The bathroom drainage was too slow when showering, and the water ended up flowing into the vanity area.

On the bright side, the room was clean, and the furniture was relatively new

Stayed in December 2024

Their breakfast spread is the same for the 4 days we were there. Kinda disappointing for a 5 star hotel. Overly crowded and some food doesn't get replenished.

Rooms are clean and spacious. Carrefour is just across the street and Ximending is about 10min walk away. We had some fun picking little snacks daily.

Stayed in December 2024

Narrow main entrance causing congestion on the main road.

Friendly staff, very clean rooms, convenient (near train station & Carrefour). Great spa service even though it’s pricier but you get your own room with toilet & bath attached.

Stayed in December 2024

Location is quite far from shopping area, pillow is too soft

Spacious and clean

Stayed in December 2024