Reviews of Sun Moon Lake Karuizawa Villa
No. 29, Lane 12, Zhongxing Road, 555 Yuchi, Taiwan
Loading
Guests also reviewed these properties:
Larnaka, Cyprus
Mannheim, Germany
Žatec, Czech Republic
Porto Moniz, Portugal
Lermoos, Austria
Poole, United Kingdom
Lipari, Italy
London, United Kingdom
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewVery good complimentary breakfast. Location is great for biking and jogging.
A little water leak around shower door.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewFriendly and helpful staff, good location, free parking close by (owner showed us free parking spot), big room, nice balcony!
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe location is really close (3 mins walk) both to the bus stop and the pier which is definitely convenient. The staff was really nice. The breakfast was not breathtaking but still a nice plus.
I think the pictures of the facilities and the rooms are a bit misleading and show a better overview of the place compared to reality. The structure would benefit a nice renovation. The room/sheets were ok cleaning, but probably due to the vicinity of the forest, some insects were around; I found a pack of candies I forgot on the shelf covered with ants. The staying was generally pleasant but kinda basic and I would recommend the place just if you dont have great expectations and if you are not looking “to be cuddled”.
Reviewed: 13 June 2025 · Stayed in May 2025
Verified reviewlocation, comfort, staff, breakfast
Reviewed: 11 June 2025 · Stayed in May 2025
Verified reviewIt is so good which is beyond my expectation.
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 May 2025 · Stayed in March 2025
Verified reviewLocation
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 7 May 2025 · Stayed in April 2025
Verified reviewstaff was very nice, very good breakfast, very clean
Reviewed: 5 May 2025 · Stayed in April 2025
Verified reviewLimited view of the lake, but it was very comfortable and it had traditional Japanese vibes. There were also a few bicycle rental shops right beside the hotel, so you could start your exploration of the lake immediately. There was a bicycle rental shop with an old lady who sold tea leaf eggs who was extremely hospitable.
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewThank you for the update. We had a view on the lake. 5 meters away from main cyclist road. 19 meters away from bike rental. We could not hear neighbors and there wasn’t a bad smell in the lavatory
Hotel could have some renovation. Except of that, eveyrthing was ok.
Reviewed: 19 April 2025 · Stayed in March 2025
Verified reviewReviewed: 19 April 2025 · Stayed in March 2025
Verified reviewHuge room, comfortable beds and clean. Convenient location. Like the eateries within walking distance. Many bike shops for rental.
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewThe accomodation was easy to find and situated in a quiet road opposite the lake. Our room surpassed expectations, was spacious and elegant. The sunken bath an added luxury and very therapeutic after a long day cycling round the lake.
Nothing.
Reviewed: 17 April 2025 · Stayed in March 2025
Verified reviewThe bed was okay
Unwelcoming reception area, piled with junk. Mould in the room. Things that didn't function. And generally poor service.
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewIt was very nice stay. Facilities were good. We enjoyed the good breakfast
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewReviewed: 28 February 2025 · Stayed in January 2025
Verified reviewThe price was very reasonable, the staff was very friendly, all the basic necessities were present.
The bathroom can get a little update; the hotel location is not too far from the bus station, but the path is not straight forward as you hope - be prepare to walk a slight hill.
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewFriendly, hospitable owners. Danbing breakfast was a great way to start the day. Shared patio outside our room was lovely.
Reviewed: 28 January 2025 · Stayed in December 2024
Verified reviewVery clean and wide
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 January 2025 · Stayed in December 2024
Verified review