Reviews of Hotel Royal Chihpin 5 stars
No. 23, Lane 113, Longquan Road, 954 Wenquan, Taiwan
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Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewGd breakfast spread. We ate for two consecutive mornings— there was some variety, so we had something different for the second day. Dinner buffet was also something we really looked forward to. Friendly staff.
Dear Sophia, thank you for having a stay in Hotel Royal Chihpen. We are profoundly grateful to see you sharing your impressions and experiences from Hotel Royal Chihpen with other travellers. We appreciate all praise you gave, which is such a great honour for us. We look forward to seeing you again soon. Warm regards
Dear Sophia, thank you for having a stay in Hotel Royal Chihpen. We are profoundly grateful to see you sharing your impressions and experiences from Hotel Royal Chihpen with other travellers. We appreciate all praise you gave, which is such… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewn/a
n/a
Dear CHIENHUA, Thanks for staying with us. We appreciate your feedback!
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewGreat service and facilities
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 18 March 2025 · Stayed in March 2025
Verified reviewIndoor hot springs facility.
Food choices were limited and the quality was just average.
Dear Tim, thank you for having a stay in Hotel Royal Chihpen. We are sorry for what you have mentioned. Your suggestions are already noted and reviewed. We will try our best to make an improvement. Thanks for your feedback and we look forward to seeing you again soon. Warm regards
Dear Tim, thank you for having a stay in Hotel Royal Chihpen. We are sorry for what you have mentioned. Your suggestions are already noted and reviewed. We will try our best to make an improvement. Thanks for your feedback and we look forwa… Show more
Reviewed: 20 January 2025 · Stayed in January 2025
Verified reviewEverything was great at Royal Chipen. We wish the outdoor facilities were open but knew in advance they would not be. We really enjoyed the indoor spa, in-room hot tub, hot-pot for dinner and the wonderful breakfast.
Dear Doug, thank you for having a stay in Hotel Royal Chihpen. We are profoundly grateful to see you sharing your impressions and experiences from Hotel Royal Chihpen with other travellers. We appreciate all praise you gave, which is such a great honour for us. We look forward to seeing you again soon. Warm regards
Dear Doug, thank you for having a stay in Hotel Royal Chihpen. We are profoundly grateful to see you sharing your impressions and experiences from Hotel Royal Chihpen with other travellers. We appreciate all praise you gave, which is such a… Show more
Reviewed: 14 January 2025 · Stayed in January 2025
Verified reviewReviewed: 8 January 2025 · Stayed in January 2025
Verified reviewReviewed: 20 November 2024 · Stayed in November 2024
Verified reviewReviewed: 17 November 2024 · Stayed in November 2024
Verified reviewHot baths are very nice
Dear Nikolai, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely
Reviewed: 21 September 2024 · Stayed in September 2024
Verified reviewReviewed: 4 September 2024 · Stayed in July 2024
Verified reviewReviewed: 27 August 2024 · Stayed in August 2024
Verified reviewThe hotel kept our deposit for more than 2 weeks now. We have paid the full amount at the check out and they still haven’t returned the deposit (full amount of the booking). We have more than £1200 held there now which is really ridiculous. From our normal experience of the hotel deposit, it will be refunded maximum 2 days after our stay.
Dear An-ting, thank you for having a stay in Hotel Royal Chihpen. We are sorry for what you have mentioned. Your suggestions are already noted and reviewed. We will try our best to make an improvement. Thanks for your feedback. Best regards Guest Relationship Assistant Manager
Dear An-ting, thank you for having a stay in Hotel Royal Chihpen. We are sorry for what you have mentioned. Your suggestions are already noted and reviewed. We will try our best to make an improvement. Thanks for your feedback. Best regard… Show more
Reviewed: 8 July 2024 · Stayed in July 2024
Verified reviewReviewed: 22 June 2024 · Stayed in June 2024
Verified reviewReviewed: 21 June 2024 · Stayed in April 2024
Verified reviewReviewed: 3 May 2024 · Stayed in February 2024
Verified reviewReviewed: 28 April 2024 · Stayed in April 2024
Verified reviewRoom is spacious, bed is very comfortable, and the hot spring is excellent. Breakfast provides a great variety of options. Though some outdoor activities provided by the hotel were canceled due to rain, the evening show was resumed in the main lobby, and the show was very entertaining.
The only problem about the room amenity is the shower head. Not only the height cannot be adjusted, but also the angle is fixed. As the result the water only spray horizontally. So, in order to wash the body, I have to hand hold the shower head. Though the breakfast has many options, the quality can be improved somehow. Lastly, the cost for a room of two persons is slightly high.
Dear Gary, Thank you for sharing your comment with us following your recent stay at Hotel Royal Chihpen. We are pleased to learn that you were satisfied with the hot spring and the buffet. However, we are concerned regarding your feedback on the shower head and breakfast. We are sorry for what you have mentioned and we have immediately conveyed your review to the concerned departments for the future improvement. We look forward to the pleasure of welcoming you back to the hotel again in the future. Yours sincerely,
Dear Gary, Thank you for sharing your comment with us following your recent stay at Hotel Royal Chihpen. We are pleased to learn that you were satisfied with the hot spring and the buffet. However, we are concerned regarding your feedback o… Show more
Reviewed: 19 April 2024 · Stayed in March 2024
Verified reviewBeautiful Hot springs resort, archery classes,nice evening native dance show.
The price per night is higher than other hotels..
Dear Angie, thank you for having a stay in Hotel Royal Chihpen. We are profoundly grateful to see you sharing your impressions and experiences from Hotel Royal Chihpen with other travellers. We appreciate all praise you gave, which is such a great honour for us. We look forward to seeing you again soon. Warm regards
Dear Angie, thank you for having a stay in Hotel Royal Chihpen. We are profoundly grateful to see you sharing your impressions and experiences from Hotel Royal Chihpen with other travellers. We appreciate all praise you gave, which is such … Show more
Reviewed: 12 April 2024 · Stayed in April 2024
Verified reviewThe many spas with springhot water, inside and outside. The games inside and outside...the green lush location and the many dishes offered during morning and dinner - buffet style.We want to thank Louise(?), the girl who helped us sort our booking- we extended our stay by one day.
The rooms need a bit of a refreshing touch. While the majority of staff were pleasant and professional, we've encountered Margot at the reception who was unpleasant, not willing to help us sort our booking issues. If in the same situation, just approach any other staff, and you will get your issues sorted out efficiently.
Dear Mariana, Thank you for sharing your comment with us following your recent stay at Hotel Royal Chihpen. We are pleased to learn that you were satisfied with the hot spring and the buffet. However, we are concerned regarding your feedback on the attitude of the staff member at reception. We are sorry for what you have mentioned and we have immediately conveyed your review to the concerned departments for the future improvement. We look forward to the pleasure of welcoming you back to the hotel again in the future. Yours sincerely,
Dear Mariana, Thank you for sharing your comment with us following your recent stay at Hotel Royal Chihpen. We are pleased to learn that you were satisfied with the hot spring and the buffet. However, we are concerned regarding your feedbac… Show more
Reviewed: 11 April 2024 · Stayed in April 2024
Verified reviewReviewed: 2 April 2024 · Stayed in March 2024
Verified review