Clean, perfect location & helpful owner

Stayed in July 2025

I have no negative comments. Every aspect of the guesthouse was excellent.

A wonderful, family-run guesthouse. Joyce and her family were very welcoming and tremendously helpful. They go to great trouble to make you feel at home and are very generous with complimentary snacks etc.

Stayed in June 2025

It was perfect.

Everything was awesome! The beds, pillows, hosts, snack selection, thoughtful recommendations, hosts, decor, view, cleanliness and location were phenomenal. We didn’t want to leave.

Stayed in June 2025

Joyce and her mum are really nice people. Made the stay even better. Room was good.

Stayed in June 2025

Nice room and location, helpful and friendly staff

Stayed in May 2025

A lovely family runs the business.Their kindness and care have impressed me. This place has everything what you want and feel like home.

Stayed in April 2025

The staff were amazingly friendly, the room was spotlessly clean and it is a great location between the bus drop off point and the boat dock on the lake. Perfect for what we needed.

Stayed in March 2025

Fantastic host, great location - near Shuishe Pier, restaurants nearby and short walk to the bus station (to Taichung/Alishan /Checheng, Sun Moon Lake shuttle bus, etc). Furthermore, complimentary snack/drinks and paid laundry.

Stayed in April 2025

The bed was a bit to hard to my liking because I like a soft bed but was still better as most other accommodations we had in Taiwan.

The girl at the front desk was super friendly and helped us with everything — tips on what to do, where to eat, and how to get around. Her English was very good. The room was really well set up. Often you miss little things like a bedside lamp, enough power outlets, or a place to hang your clothes, but not here. There was also plenty of space to unpack and store our luggage from our two backpacks. The room was spacious, had an enclosed shower, and even a Japanese toilet. Breakfast was really good. They even prepared something extra for our diet — like pasta, vegetables, and a sandwich — which we really appreciated. The breakfast area is on the top floor and offers lovely views, making the start of the day even better. The hotel also added lots of nice extras like free coffee, snacks, a postcard service, and even complimentary bug repellent. The location was great too — close to the bus station, bike rentals, and plenty of restaurants.

Stayed in May 2025

Nothing!

This property is exceptional in all respects. Our hosts were very welcoming and warm. A joy to stay there. And the room exceeded our expectations in respect to comfort, cleanliness and modernity.

Stayed in April 2025

none

Convenient location, clean and comfortable room, very welcoming host, provided drinks, snacks and umbrella, with laundry machines, highly recommend.

Stayed in February 2025

Our stay was simply perfect.

The hotel is just a 3-minute walk from the bus station and well-located right next to the lake. Our room was very clean, and the staff were incredibly helpful — they really take their time to make sure guests feel welcome. The minibar was a thoughtful touch, stocked with a variety of Taiwanese snacks that gave us a fun and tasty introduction to local flavors. It had everything a traveler might need. We originally planned to stay one night but ended up extending to two, which was just the right amount of time to explore the area.

Stayed in April 2025

Only negative was the pillows were a bit flat and soft, but that’s a personal preference.

Great location near the Shuise Pier, staff were so friendly and happy to offer suggestions for nice places to eat and rent bikes. We were able to park our bikes in the lobby area. Loved the free snacks. Room had a lovely view of the lake and was clean and comfortable.

Stayed in April 2025

Room 201 looks directly onto the street behind so you need to keep the curtains shut whilst changing etc. The higher rooms are probably better.

Great location only 2 mins walk from the bus station. On the main street but not noisy. Owners are very friendly and speak good english. They provide all kinds of snacks provided.

Stayed in April 2025

There was nothing to dislike.

Room was lovely. Big round window with a view. Very comfortable bed. Good bathroom. Access to washing machine and tumble dryer. Wonderful home-cooked breakfasts. What really made it special were our hosts who were cheerful, welcoming and thoughtful. We had to leave very early on the last morning and they very kindly made up two breakfast boxes for us to take with us. Just one of many examples of their thoughfulness. Can't recommend highly enough :)

Stayed in February 2025

Window to stairwell

Lovely host, comfy beds, beautiful rooftop terrace, netflix an snacks.

Stayed in April 2025

Nothing it was just perfect

100/10, this place was incredible! The owners were so so cute and friendly they couldn’t be more helpful. Lots of freebies including snacks downstairs. Cooking facilities (microwave), self service laundry and water dispensers (on each floor!). We went for a private room with balcony and it overlooked the lake and sunset which was fab. Nice to be able to get a couple beers from 7-11 and enjoy a sundowner on the balcony! They also have a roof terrace too. The shower was amazing and hot, great pressure. The bed was super comfy AND they have netflix!!! Which is needed in sun moon lake since it’s dead after 6pm, but we enjoyed the chill time. We are glad we stayed for 2 nights (though we did get lucky with the weather), the day we arrived about 11am and left out bags to go off and cycle 30km (rent bikes from Giant) around the lake. Next day we went for a run and did the boat hopping trip around the lake too. I imagine it would be pretty crap in bad weather so ideal to book 2 nights for flexibility. Then if you get a bad weather day you can just chill in the incredible room and binge Netflix all day! Also convenient spot just 2 mins walk from bus station/7-11

Stayed in March 2025

The host and her daughter were extremely helpful and accommodating to our request during our stay . They even assist in bringing in our six huge luggages into the lobby area . No doubt it was a short stay, but we had a wonderful time staying over. Love the warmth of the host for providing us with such a memorable time to stay in Sun Moon Lake .

Stayed in March 2025

No

Good location and spacious room. Room is clean too.

Stayed in March 2025

Absolutely nothing :) would stay here again

The staff are the loveliest human beings, so welcoming and kind! Can’t wait to come back Bed was super comfy We loved the snack bar View of the lake was nice Had everything you need even a spin drier and clothes rack with air drier beneath Great location to the pier and hiring bikes If you stay here check out the bakery a few doors up

Stayed in February 2025

price is a bit high, but guess it's somethng to be expected in this area.

great location. nice, clean rooms with a nice view of the mountains. great service.

Stayed in January 2025

Nothing

Friendly and good location

Stayed in February 2025

Nothing

The staff so friendly and clean The bed was comfortable Amazing water pressure

Stayed in January 2025

nothing

great location in the heart of the town, very friendly staff, they were really helpful. has laundry service

Stayed in January 2025