They had to hold a TWD 10k on my credit card at check-in, something that Booking.com didnt mention.

Big, big room:) smart toilet:) big screen TV, the best rain shower I've ever had:) the biggest bed I've ever slept in:) attentive and polite staff, complimentary minibar (the first I've ever seen in a high end hotel:) complimentary "happy hour" snacks; there was just so much to like at this hotel.

Stayed in August 2025

I think the variety of the breakfast was a bit less but I still enjoy my breakfasts for 4days because the foods are tasty and healthy, just hope can have more choices.

Stayed in August 2025

The view isn’t that pleasantly

The location is great

Stayed in July 2025

My friends always come to my room for a drink or chat, and most of us middle-aged women feel the lighting can be better. It can be too dimmed in some of the rooms.

I have been coming to her since they opened (10 years ago?) every year I am in Taipei. The experience has been consistently exceptional. Everything is perfect, but the staff is the most outstanding part of the whole package.

Stayed in July 2025

The view from our room to look outside are surrounded by the apartment building

Stayed in July 2025

The plug points could have latched onto the plugs a little more securely, as my charger would sag off the wall with a travel adapter. Additionally the mirroring software on the TVs was a little odd to use, but worked well after 20 minutes of figuring it out.

The whole stay was great and the room was very well done wherever you looked, you would find good quality materials and also thoughtful design. The room was very well laid out and did not feel cramped.

Stayed in July 2025

everything

Stayed in July 2025

Extractor fan not effective removing odour in the bathroom

English speaking staff Friendly too

Stayed in July 2025

We loved the feel of the Madison. From the minute you walk into the foyer, the greetings from the staff were genuine and friendly. We had the pleasure of dealing with Ian, Yan and Alicely on the front desk and Nino the concierge. All were helpful and professional. The hotel is classy yet homely and relaxing. Perfect after days of sightseeing in the summer heat! Our room was huge and the bed was so comfy. All the little complimentary extras in the minibar each day was appreciated. We got a real kick out of the Madison robot delivering water to our room, we don’t have that tech in NZ yet!! The free happy hour each evening in the downstairs bar was an unexpected treat! Great location between two MRT stations too!

Stayed in June 2025

Nothing.

The staff were fantastic! They were helpful and knowledgeable about the city and services available in Taipei. Shout out to the doormen who were cheerful and always ready with a greeting.

Stayed in June 2025

Breakfast food options can be better

Overall the hotel was amazing - great location, comfortable bed and heated toilet seat, and very quiet.

Stayed in June 2025

Accesibility to publix transportations, it was far from the MRT but close to the bus stop

The staff, The ambiance, the vibe it was soooooo good

Stayed in April 2025

I found the bed to be a little too firm and the pillows very firm too.

Fantastic location in the leafy surrounds of Da'an. Very professional and friendly staff. Little extras in the room made the stay special. I liked the fluffy slippers, soft bathrobes and make up mirror.

Stayed in May 2025

We had a perfect stay. No pool, but if we wanted a leisure centre and pool, we would book a hotel with a pool!! I don't understand other reviews complaining about the leisure centre - it's all clear in the photos & description. Also compleints about staff not coming outside to help with luggage - just ask for help, they will help with anything you need. There was never a queue at reception, always 3 friendly staff there. Also when I saw people talking about no toiletries I packed my own but didn't need them - there are bottles of shower gel, shampoo, conditioner in the room, just not mini bottles that ruin the environment - I think it's great that Taiwan has brought in these regulations. We had an excellent stay.

Fantastic stay - excellent breakfast selection, Western and Eastern options (i.e. cakes, toast, fruit, yogurt, eggs, vegetables, cheese, hot foods - curries, fish, dumplings - this is a limited list from memory, they had all options!). Happy hour every night with a spread of free food and drinks. Spotlessly clean. Staff were very helpful and friendly. Location is perfect, very close to restaurants, the metro and YouBike outside is amazing, we cycled most days. We asked for a quiet room and the room was completely silent - amazing soundproofing. Air conditioning worked perfectly as well.

Stayed in April 2025

location within walking distance of key sites.

Stayed in April 2025

Room air conditioner didnt work that well

Good size, modern and clean

Stayed in April 2025

When guest arrive to checkin, nobody came out to help moving luggages

Close to malls and TSA airport. Has bathtub for bath and foot bath to relax after long tour walk

Stayed in April 2025

Very limited gym.

Excellent staff and room. Cleaniness spotless. Good location, close to many restaurants and stores, walking distance from Taipei 101.

Stayed in March 2025

Good room. Helpful staff. Happy hour - free food and drink.

Stayed in April 2025

Breakfast buffet wasn’t the largest but perfectly fine for a city hotel

Good location, large comfortable room

Stayed in February 2025

Fantastic location, value for money and staff.

Stayed in March 2025

A bit expensive, but comparing to other hotels similar level in Taipei - it is fine.

Amazing location, great neighbourhood. I love buses, so used bus to go around, and it is super simple and fast. Staff was nice, we got lucky to get an upgrade, rooms are clean Breakfast was good.

Stayed in April 2025

Clean comfortable rooms.

Stayed in March 2025

Staffs are very kind and responsive. Room was very cozy.

Stayed in April 2025