One thing to note: even though breakfast is included, one of our room’s orders kept getting mixed up for two days in a row. Also, breakfast service doesn’t start until 8:30 AM, which felt a bit late, especially if you’re an early riser or planning a full day of activities.

I stayed at Water House Sun Moon Lake and really enjoyed my time there. This is conveniently located close to the water, which made the views and overall experience extra relaxing. We got two rooms with a beautiful lake view and one with a view of the “mountain” though it’s really more like hills. I also appreciated the free bike rentals — it was a great way to explore the area at our own pace.

Stayed in July 2025

bathroom a little damp, check-in time limited although staff is around most of the day

great bike rent + cycling, friendly staff, comfortable large rooms

Stayed in May 2025

Hot water was not responsive. It was either really hot or really cold. Hope the host can fix the issue.

Location was great and the host provided electric bicycle that was part of the deal. Had a great time riding the bike with family.

Stayed in January 2025

The location is a little walk away from the main center.

Very good staff. nice view. Even the receptionist dropped me off by her car to the nearby bus station since I had heavy luggage.

Stayed in February 2025

The room is spacious, with decent balcony. At night with clear sky, we could see many stars. Hotel breakfast box is really good. Wholesome and delicious. There’s bike rental included with our stay. Cycling around the lake is a really memorable pleasant experience for our family.

Stayed in December 2024

Beds are too small even for 2 person. We booked 2 adult and 1 small kid but we end up getting an extra bed which was not comfortable. So you need to be careful for your family size and bed availability

Location was nice, staff was friendly. Have the option of preorder breakfast or 7 eleven voucher

Stayed in December 2024

Breakfast was somewhat basic. It was OK but could have been a bit better.

Staff were very helpful and friendly. The hotel is nice, very clean and modern.

Stayed in November 2024

The bathroom had a weird smell coming from I believe the sink pipes

Bed was comfortable, room was modern and clean

Stayed in November 2024

The room and views are a bit less beautiful as on the pictures, price therefore a bit high compared to other places in Taiwan. But still a recommendation for a short stay at SML.

Nice place at the water (although only a side arm of the lake), breakfast box with good food. 2 hr free bike rental (full day or e-bike cost more, but still cheaper as other places). The staff doesn‘t speak english, but have everything translated, so all fine.

Stayed in October 2024

Found it a little expensive, even with the discount, compared to other options. Trying to find the accommodation on Google maps was challenging and had to get a friendly local to help us. Beds were a bit on the small side for two adults.

Close to everything we wanted. Room was large and clean and the breakfast was super yummy. Staff were very helpful and the location was great.

Stayed in October 2024

We requested a lakeview room but there was no real lake view as advertised. Instead we had a view of a small inlet where the paddleboards were stored. Breakfast was a $60 TWD voucher for 7/11. Unexpected as it was advertised as breakfast provided. One of the electronic keys did not work.

The room was comfortable. The staff were nice. We had free parking.

Stayed in September 2024

Accept credit card.

The Staff were all knowledgeable, friendly, and helpful to introduce us to restaurants in town shops.

Stayed in July 2024

The beds are double bed. It is a little bit small for family. Bathroom looks new but actually need to fix couple of things. Some water pressure and water tab is shaking.

Location is good but lake view is some kind of in the end of the lake. Lake view is not that beautiful as picture.

Stayed in May 2024

Nothing

Great staff, friendly and helpful Very clean room, big, bathroom very nice, great shower, balcony.

Stayed in May 2024

View of the lake was underwhelming

Cute picnic-style breakfast, free bikes, waking distance from bus station

Stayed in March 2024

The bicycle returning closing time is just 6 pm so it is a bit early. Although we're the hotel guest, we still have no flexibility time to return the bike after 6 pm. The fridge in the room is too small and can't make thing freeze.

The location is great. You can just walk 5 min to get 7-11 in mean while at the front of the hotel is still the lake. The room and the bed is big enough for 4 persons family and it is super new and clean. Bath tub is always good for the kids. Thanks a lot for the kind staffs to give us some space for drop the baby trolley at lobby area.

Stayed in April 2024

It is in a peaceful place. It’s clean and well maintained. We enjoyed the breakfast basket.

Stayed in April 2024

The location and the facilities inside the room were excellent. The staff took good care of us. They provided us breakfast at the right time. The balcony with the lake view was the highlight. The beds were cozy, and the bathroom provided hot water 24x7. The property was at a walkable distance from Sun Moon Lake's drop-off point. The property also provides free bikes for 2 hours to wander around the lake. We enjoyed the stay overall.

Stayed in February 2024

We can not enjoy our balcony much because of smokers downstairs. The aircon was not blowing towards the bed, thus the ventilation of the room was quite poor.

New and clean room. The 2.5 hours of free bicycle rental was great. Thank you for allowing us to check in earlier.

Stayed in January 2024

Breakfast was good with options. Excellent suggestions on planning activities for the day. bike was free and located at the beginning of the bike path.

Stayed in January 2024

It was right in front of the bike trail that brings you around the lake. Room was spacious and clean, so peaceful and calming to chill on the balcony, and walking distance to many eateries. Great for families with children, will def stay again!

Stayed in January 2024

The property is relatively new hence the rooms were very clean and neat. Bed was comfortable and temperature in the room can be adjusted. As the homestay property is linked to a bicycle rental shop, guests can rent a bicycle for free to cycle around Sun Moon Lake! Breakfast was also good (they gave us sandwiches + soy bean milk). They will give a breakfast voucher that can be exchanged near the property if you don’t want the breakfast. Staff were very friendly and helpful in assisting us in finding our way. Would recommend staying here for a homestay feel and a good view of the lake (moon side)👍

Stayed in December 2023

The hotel accepts cash only so we had to find a nearby ATM as we thought we could have paid by credit card.

Location is right next to a large carpark, bus, and ferry stations. The hotel also provides free bicycle rental service. Owners are very nice and helpful despite language barrier.

Stayed in December 2023

Only a mirror in the bathroom. It would be nice to have another long mirror in the living area.

Relatively new B&B. Clean and neat. Most importantly, there's lift! Healthy breakfast provided.

Stayed in December 2023