Bathroom and shower room lighting needs to improve, would be better if the tiles are white instead of all black.

Staff are friendly and helpful, like the free shuttle service, breakfast was good.

Stayed in June 2025

Some furnitures were a bit old and oxidized.

The recipients were so kind and nice to us ! The view of onsen was also pretty good too

Stayed in April 2025

The onsen area was rusty. Despite the insect repellent, we still got mosquito bites. Bathroom was dark and there was mould on the tiles in the bathroom.

The shuttle bus was efficient.

Stayed in April 2025

The staff were amazing and super helpful. Shuttle service was a plus.

Stayed in April 2025

One thing that annoyed me was the TV remote - I couldn't get it to work from the bed unless I sat up and leaned toward the foot of the bed. Not the end of the world, but kind of frustrating when you just want to relax! Breakfast was just okay - nothing special but did the job. You can definitely tell this place needs some updating. It's marketed as a 4-star hotel, but it's showing its age in quite a few areas.

Overall, it was decent for what I paid, especially since I snagged a discounted rate.The best part? That in-room hot spring spa! Such a treat after walking around Taipei all day. And I have to say, the staff were absolutely fantastic - super helpful and attentive throughout my stay. The bed was really comfy too, which I always appreciate when traveling.

Stayed in February 2025

we can hear the water being drained from the upper floor when they are using the tub. we stayed for 3 night, which i think wasn't normal. so the breakfast was always the same. coffee serve in the breakfast was BAD. no place to eat for dinner

our room was big and comfortable. quite from voices. the staff was very very friendly and attentive. specially when asking for a shuttle to downtown.

Stayed in March 2025

The hotel requires lots of attention. Every bit of hotel needs more maintenance. The breakfast also should be better quality and less numbers of food.

Private hot tub with hot spring

Stayed in March 2025

The room was too dark

Good location, nice breakfast

Stayed in March 2025

The mattress was heated which should have been a real bonus. The staff were so attentive to many details but omitted to tell us about the heating feature which we could have used. The bathroom door was a bit shaky and made us worried so we had to slide it very gently.

The hot spring bath was exactly as in the website photo with a wonderful view of the mountains and surrounding houses. The location of the hotel is excellent. Within walking distance to Thermal Valley, the Hot Spring Museum and the beautiful Library. The breakfast provided was ample and not too elaborate with the right mix of Chinese morning dishes like dim sum and Continental offerings.

Stayed in February 2025

I was disappointed about not Findung the possibility of ha Ing dinner in the hotel. I read, they offer room service, but it was not so.

The room was very nice and confortable, also the hot water bath was very enjoyable.

Stayed in December 2024

We were upgraded to a room with a sauna and hot spring spa which was a pleasant surprise. Room is spacious and clean. Staff are friendly and helpful. Breakfast is adequate for both of us, simple and nice. Double One provides shuttle service to and from the town centre which was very helpful. All in all a we had a pleasant stay in Double One.

Stayed in November 2024

The included breakfast was a bit bland and basic. It's on the upper side of the hill which makes walking around slightly more tiring.

The personal hot spring in your room is great. The heated bed was very inviting. The staff was very helpful and free shuttle service is convenient, especially if you can call their local number for pick ups.

Stayed in November 2024

Breakfast was not great. We were very disappointed that we were unable to use the hot spring tub. That was one of the reasons we stayed at the hotel. It should have been disclosed that that feature was unavailable.

The shuttle from the hotel to and from the MRT station was very helpful. We went up and down the hill multiple times. Room was large and we loved the balcony with the little table and cushions.

Stayed in November 2024

Good breakfast.

Stayed in October 2024

Very nice but also a little worn out

Stayed in September 2024

Beautiful!

Stayed in August 2024

Too many mosquito at night time outside hotel.

Hotel staff is very friendly and helpful. Hotel is not large but the BREAKFAST is excellent.

Stayed in August 2024

breakfast is simple but satisfied hotel with onsen and reasonable price .. it is very good for small family or couples

Stayed in August 2024

Hot springs and the room were clean .front desk people are nice.

Everything is good.

Stayed in July 2024

Hotel Double One was very nice to stay at and relax. It was quiet and soaking in your private hot spring tub was quite nice.

Stayed in July 2024

there were only 2 big towel. which means after the hot spring, we have no extra towel to dry ourselves before we rinse in the toilet. there were also many tiny flies - which i suspect is from the drain around the hot spring tub or just the general humidity of the room since there are a lot of moisture. im not sure if anything can be done to prevent that. it is just a little annoying but it didn't affect anything else.

room is clean and comfortable. aircon works well. hotel also has a shuttle service that can pick up/send guest to the nearest train station. went there for the hot spring in room and it was great. bed is king size (i think) so it was great for us since we have habit of sleeping separately.

Stayed in July 2024

The lighting in the room and bathroom are too dark and there is barely natural light coming from outside due to the dense plantation.

The room I booked is on the ground level and comes with an individual hot spring bath. The hotel staff is very helpful and arranged a car to pick me up from the train station. It is also within walkable distance to most of the tourist attractions.

Stayed in June 2024

the hot tub kind of small for 2 people

Boutique hotel, not too many guest so its quiet, Room clean and spacious. The staff are exceptional. Very helpful . Not only help me to order pizza with their handphone (my uber app cannot work), but they also send it to our room. When we left our charger in the hotel after we check out, they contacted us and tried to arrange it to be send back to us.

Stayed in May 2024

Old furniture with a noisy sound while using, room is too dark

Spacious

Stayed in April 2024