no its all good

the space so big and the breakfast is delicious the staff is good

Stayed in August 2025

The room is spacious and we can see the sunrise at the room. Value for money with the provided breakfast and parking lot.

Stayed in August 2025

Very convenient location, many restaurants around the hotel. Staff are friendly and helpful.

Stayed in March 2025

Breakfast

Just ok

Stayed in March 2025

Location is slightly far which 15 mins walk to the train station and another 10-15 mins to city centre.

Our rooms are spacious and very clean. It is very worthy.

Stayed in March 2025

/

Spacious room, clean

Stayed in October 2024

It took a long time at the reception and we had to wait a long time for the elevators.

Cheap hotel, clean, spacious room with shower and a nice bathtub

Stayed in July 2024

Nothing

Friendly staff and good breakfast

Stayed in September 2024

This is not a problem of this hotel, but of hotels and restaurants in general in Taiwan. They are not geared up for western food. So if you don't eat oriental style breakfast your breakfast is toast with jam and a little fruit. I asked the kitchen for a fried egg, and was told not possible .

The staff were fantastic.Very helpful. The room was big , very new and very quiet. Slept well every night. Location maybe 15 mins walk to train station and few restaurants. Price quality relation good except for the breakfast.

Stayed in August 2024

If they can provide a gym or a swimming pool, it will be great.

The hotel overall and the gust room were very clean and nice; the stuff was very professional when we asked the transportation to famous night market they immediately offered a taxi arrangement. Their location is pretty good within 10 minutes of walking distance to Chiayi's 2 big department stores. Their breakfast buffet bar offered both Chinese and Western foods.

Stayed in June 2024

No windows

Bedroom

Stayed in July 2024

Parking in basement carpark was very tight but they had some roadside parking we could use. Bed support was not very good. Bed shakes when a person turns.

Room was of generous size and comfortable. Wide spread for breakfast. There is a self service launderette a few minutes walk away.

Stayed in June 2024

Looks old and TV channels were all in Chinese, not SMART tv

Big room, amenities like facial wash, soap, toothbrush were well packed in packets and sufficiently provided. Free bicycle to rent too and unlimited water at the lobby

Stayed in June 2024

Nothing.

The room was exceptional. Clean, tidy, comfortable, good air conditioning, well equipped with toiletries. Breakfast had a great range of options. Hotel was very well located, it had good selection of 小吃 and restaurants just down the road. We had a good meal for dinner and took a great rest back in the hotel room.

Stayed in April 2024

I thought I booked the deal with breakfast included but not really.

The room was spacious and the toilet was nice.

Stayed in February 2024

We dislike 1) Satchets / small packets of soup and shampoo that were provided. It is very difficult to shower when you have to keep opening and squeezing the body soup out of the plastic satchet. It is also not environmentally friendly. Please provide soups that can be dispensed with a pump. You can fix these to the wall to discourage guests from taking more than they need. 2) The curtains are new and dark in colour but they are not black out curtains and do not block out the sunlight. (This is just a minor issue.) 3) Walked to the wrong Hi Hotel on the 1st night. Although we keyed in the correct address, this other Hi Hotel can be seen from the skyline far away. Walked another 10 mins to the Xinmin branch. 4) No self service laundry facilities in this hotel.

1) We had the triple business room 35m2. It was spacious, very newly renovated and very value for money. 2) Wash basin is outside the toilet, which makes it much easier when more than 2 people needs to wash up and get ready. 3) There is a cold and hot drinking water dispensor on the ground level.

Stayed in December 2023

The breakfast was pretty limited and didn't have much choice in western/continential options. This is the only aspect I didn't like - everything else was excellent.

Great value for money hotel. Clean, bright, modern and well equipped room. Friendly and helpful staff. Centrally located close to shops and restaurants

Stayed in October 2023

Out of the way from city.

Spacious room, comfortable bed.

Stayed in October 2023

Not quite as close to the central part of the city. Lifts are v small and slow especially at peak hours like check out. But otherwise, no complaints.

Rooms were very spacious and clean. They had everything you needed from toiletries to bedroom slippers. The smart toilets were also so good. Overall great value for money.

Stayed in September 2023

Room rate There was a wired smell from the carpet. Front desk gave us another room right after I called. The new room was much better.

Stayed in August 2023

The staff was good to us !

Stayed in August 2023

car park is not convenient.. have to ask to reception when u r in and out for basement car park

goood location , near supermarket

Stayed in July 2023

Sink too shallow , and the faucet too short , then make the table all wet. Also the floor of shower room too slippery, a little bit danger

Spacious room, powerful shower,helpful staffs

Stayed in July 2023

Nothing

Comfortable

Stayed in June 2023