Reviews of Hotel Gracery Taipei 4 stars
3F., No.89, Section 2, Zhongxiao E. Road, Zhongzheng District, 100 Taipei, Taiwan
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewThe staff demonstrated exceptional professionalism and care, with one lady in particular going out of her way to personally ensure we secured a taxi.
Dear customer, Warm greetings from Hotel Gracery Taipei. Thank you very much for taking the time to provide us your feedback. Thank you for your kind comments about the hotel and I am glad to read that our team were able to show you their usual generous Japanese hospitality. The entire team is looking forward to welcome you back at Hotel Gracery Taipei and meanwhile if we can assist you with anything do not hesitate to contact us.
Dear customer, Warm greetings from Hotel Gracery Taipei. Thank you very much for taking the time to provide us your feedback. Thank you for your kind comments about the hotel and I am glad to read that our team were able to show you their u… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewGood location
Dear customer, Thank you for your generous post and we are glad that you enjoyed your stay at Hotel Gracery Taipei. As you mentioned, we are a great base for exploring Taipei. ZhongXiaoXinSheng, where our hotel is located, offers convenient access to almost anywhere in Taipei, using various means of transportation. If you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay. Sincerely, HoteL Gracery Taipei
Dear customer, Thank you for your generous post and we are glad that you enjoyed your stay at Hotel Gracery Taipei. As you mentioned, we are a great base for exploring Taipei. ZhongXiaoXinSheng, where our hotel is located, offers convenien… Show more
Reviewed: 10 June 2025 · Stayed in April 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewSpacious room Close to transit Friendly staffs
None Would be nice to provide amenities
Dear customer, Thank you for staying with us at Hotel Gracery Taipei and your warmest feedback, we are honored to receive your appreciation. We are looking forward to your visit again and we will offer a better traveling experience, thank you and have a nice day!
Dear customer, Thank you for staying with us at Hotel Gracery Taipei and your warmest feedback, we are honored to receive your appreciation. We are looking forward to your visit again and we will offer a better traveling experience, thank … Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in April 2025
Verified reviewLocation was superb, just right outside exit of MRT station, although the nearest exit does not have lift, there is escalator. The staff are all super friendly, they were very accommodating to our requests especially important for us since we were travelling with a 1 year old infant. Washing machine and dryer are available that require coins. Rooms are generally very clean and tidy
Toilet is a little small (ceiling height is a little low).
Dear Sian Lin Thank you very much for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you found our location convenient and that our staff were able to assist you during your stay, especially while traveling with your little one. We also appreciate your comments regarding the cleanliness of the room. We understand that the bathroom size and ceiling height may have caused some inconvenience, and we apologize for any discomfort. Your feedback is very valuable and will help us improve our facilities and services. Thank you again for your kind words. We look forward to welcoming you and your family back in the future. Sincerely, Hotel Gracery Taipei Management
Dear Sian Lin Thank you very much for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you found our location convenient and that our staff were able to assist you during your stay, es… Show more
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewVery mean overall in terms of providing amenities. Not Tidying the rooms the second day unless you asked for.
Dear Cheng Thank you for staying with us and for taking the time to share your feedback. Regarding the amenities, our hotel complies with government environmental regulations and therefore does not provide disposable items (such as toothbrushes or razors) in guest rooms by default. These items are available for purchase at the front desk. We appreciate your understanding, as this policy aligns with Taiwan’s broader sustainability efforts within the hospitality industry. As for housekeeping, we operate on an every-other-day cleaning schedule. Should guests prefer daily cleaning, they are welcome to inform the front desk in advance, and we will gladly arrange it. We sincerely apologize if this was not clearly communicated at check-in. Your feedback is truly appreciated and will help us continue improving our service. We hope to have the pleasure of welcoming you again in the future. Sincerely, Hotel Gracery Taipei Management
Dear Cheng Thank you for staying with us and for taking the time to share your feedback. Regarding the amenities, our hotel complies with government environmental regulations and therefore does not provide disposable items (such as toothb… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewLocation
Rooms are small
Dear customer, Thank you for your generous post and we are glad that you enjoyed your stay at Hotel Gracery Taipei. As you mentioned, we are a great base for exploring Taipei. ZhongXiaoXinSheng, where our hotel is located, offers convenient access to almost anywhere in Taipei, using various means of transportation. If you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay.
Dear customer, Thank you for your generous post and we are glad that you enjoyed your stay at Hotel Gracery Taipei. As you mentioned, we are a great base for exploring Taipei. ZhongXiaoXinSheng, where our hotel is located, offers convenien… Show more
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewBreakfast and location was wonderful.
Perhaps some hooks in the bathroom to hang towels.
Dear customer, Thank you for your generous post and we are glad that you enjoyed your stay at Hotel Gracery Taipei. As you mentioned, we are a great base for exploring Taipei. ZhongXiaoXinSheng, where our hotel is located, offers convenient access to almost anywhere in Taipei, using various means of transportation. If you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay. Sincerely, HoteL Gracery Taipei
Dear customer, Thank you for your generous post and we are glad that you enjoyed your stay at Hotel Gracery Taipei. As you mentioned, we are a great base for exploring Taipei. ZhongXiaoXinSheng, where our hotel is located, offers convenien… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewLocation. Helpful staff
Please install some hooks in the bathroom for change of clothes after a shower. And to hang wet towels
Dear customer, Warm greetings from Hotel Gracery Taipei. Thank you very much for taking the time to provide us your feedback. Thank you for your kind comments about the hotel and I am glad to read that our team were able to show you their usual generous Japanese hospitality. The entire team is looking forward to welcome you back at Hotel Gracery Taipei and meanwhile if we can assist you with anything do not hesitate to contact us.
Dear customer, Warm greetings from Hotel Gracery Taipei. Thank you very much for taking the time to provide us your feedback. Thank you for your kind comments about the hotel and I am glad to read that our team were able to show you their u… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewVery clean, great staff, excellent breakfast. Excellent if small room. Comfortable beds.
Middling location. Close to MRT but unexceptional neighborhood.
Dear customer, Warm greetings from Hotel Gracery Taipei. Thank you very much for taking the time to share your valuable feedback with us. We sincerely appreciate your kind comments about the hotel, and we are delighted to know that our team was able to deliver their signature warm and attentive Japanese hospitality during your stay. Regarding your impression of the surrounding streets, we understand that the area may seem more understated compared to some of Taipei’s bustling tourist spots. However, it reflects the charm of the city's everyday life, offering a peaceful, safe, and convenient environment for our guests. We hope it added a touch of local authenticity to your experience. The entire team eagerly looks forward to welcoming you back to Hotel Gracery Taipei. Should there be anything we can assist you with in the meantime, please do not hesitate to contact us.
Dear customer, Warm greetings from Hotel Gracery Taipei. Thank you very much for taking the time to share your valuable feedback with us. We sincerely appreciate your kind comments about the hotel, and we are delighted to know that our team… Show more
Reviewed: 22 April 2025 · Stayed in March 2025
Verified reviewThe breakfast is excellent with lots of choices. There are also local food options downstairs from the hotel, it is very convenient
Nothing
Dear customer, Thank you for staying with us at Hotel Gracery Taipei and your warmest feedback, we are honored to receive your appreciation. We are looking forward to your visit again and we will offer a better traveling experience, thank you and have a nice day!
Dear customer, Thank you for staying with us at Hotel Gracery Taipei and your warmest feedback, we are honored to receive your appreciation. We are looking forward to your visit again and we will offer a better traveling experience, thank y… Show more
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewExcellent location and service!
Dear Lynn, Thank you for your generous post and we are glad that you enjoyed your stay at Hotel Gracery Taipei. As you mentioned, we are a great base for exploring Taipei. ZhongXiaoXinSheng, where our hotel is located, offers convenient access to almost anywhere in Taipei, using various means of transportation. If you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay. Sincerely, HoteL Gracery Taipei
Dear Lynn, Thank you for your generous post and we are glad that you enjoyed your stay at Hotel Gracery Taipei. As you mentioned, we are a great base for exploring Taipei. ZhongXiaoXinSheng, where our hotel is located, offers convenient ac… Show more
Reviewed: 2 April 2025 · Stayed in January 2025
Verified reviewReviewed: 22 March 2025 · Stayed in March 2025
Verified review