8.5

Reviews of Fullon Hotel Hualien 4 stars

No. 51, Minsheng Road, Hualien City, 970 Hualien City, Taiwan

  • Steven

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    The room was clean but had no view (we were on the side of the building). The pool was nice but often very crowded.

    The hotel's website says it's in the downtown. It's isn't. The staff who checked us in wasn't very patient. The dinner buffet isn't very good value for money.

    Property response:

    Dear Steven, thank you for your feedback. We’re glad you enjoyed the clean room and pool, and we sincerely apologize for the view, pool crowding, and the check-in experience. Your comments on the dinner buffet have been shared with our team, and we look forward to welcoming you again for a more enjoyable stay.

    Dear Steven, thank you for your feedback. We’re glad you enjoyed the clean room and pool, and we sincerely apologize for the view, pool crowding, and the check-in experience. Your comments on the dinner buffet have been shared with our team… Show more

    Fullon Hotel Hualien
    1 September 2025
  • Joschka

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Yi

    Reviewed: 17 July 2025 · Stayed in May 2025

    Verified review
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  • Chiaying

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    Wonderful swimming pool, beautiful sunrise view from the room

    The air hockey table in the recreation room is not working properly

    Property response:

    Dear Chiaying, Thank you for taking your valuable time sharing your feedback with us. We apologize for the inconvenience of not being able to use these facilities. Fullon Hotel Hualien will continue to strive for excellence, and we hope to have the opportunity to serve you again in the future. We look forward to meeting you again in the near future to see our improvement. Sincerely yours, Fullon Hotel Hualien

    Dear Chiaying, Thank you for taking your valuable time sharing your feedback with us. We apologize for the inconvenience of not being able to use these facilities. Fullon Hotel Hualien will continue to strive for excellence, and we hope t… Show more

    Fullon Hotel Hualien
    9 July 2025
  • Pablo

    Reviewed: 4 July 2025 · Stayed in June 2025

    Verified review

    The hotel amenities and the service

    The view to the harbor is ok

    Property response:

    Dear Pablo, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien

    Dear Pablo, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuousl… Show more

    Fullon Hotel Hualien
    30 July 2025
  • Nathalie

    Reviewed: 9 May 2025 · Stayed in May 2025

    Verified review
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  • Mathias

    Reviewed: 11 March 2025 · Stayed in February 2025

    Verified review

    Very welcoming and friendly staff, good wellness area for a Hotel. You can rent a bike directly in the hotel and within minutes you are on the bicycle trails. A little outside of the city, but depends what you plan on doing. But has also so markets around to check out. Huge entertainment area also in the hotel

    Property response:

    Dear Mathias, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien

    Dear Mathias, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuo… Show more

    Fullon Hotel Hualien
    13 March 2025
  • Mandeep

    Reviewed: 3 March 2025 · Stayed in March 2025

    Verified review

    Staff was polite and helping. Rooms were good and location peaceful.

    Housekeeping was little slow.

    Property response:

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Fullon Hotel Hualien
    17 May 2025
  • Julie

    Reviewed: 28 December 2024 · Stayed in December 2024

    Verified review

    Very clean and comfortable beds

    The pool and jacuzzi were closed

    Property response:

    Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien

    Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously … Show more

    Fullon Hotel Hualien
    30 December 2024
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  • Ryan

    Reviewed: 2 November 2024 · Stayed in November 2024

    Verified review

    Facilities friendly staff good breakfast comfortable rooms

    Nothing

    Property response:

    Dear Ryan, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien

    Dear Ryan, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously… Show more

    Fullon Hotel Hualien
    20 November 2024
  • Bryan

    Reviewed: 22 October 2024 · Stayed in October 2024

    Verified review

    Whilst the hotel is well established, it was clean, very well maintained with a classic interior that is ageless and elegant. Staff were always available and approachable and assisted with any questions throughout our stay, including making calls to check the accessibility of Taroko Gorge/road (following a brief earthquake (5.0)) during our stay. Our room was spacious enough for a five night stay. The beds were comfortable; and having the ability to control the air conditioning ensured a good night’s sleep. The sound proofing could be improved, although the sounds from adjoining rooms were tolerable. Buffet breakfast was plentiful, with an adequate range of options for our vegan diet. The pool and spa area was welcoming, providing a good view across the ocean and small glimpse of the vast mountains that surround Hualien. The pool was also well monitored by staff. The location was ideal for us as we had a rental car, but may be a bit of a complication if you do not have transport. The hotel’s parking (underground) option was included as part of our room cost, so ensuring further peace of mind. We will definitely use the hotel again during our next trip to Hualien.

    Property response:

    Dear Bryan, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien

    Dear Bryan, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuousl… Show more

    Fullon Hotel Hualien
    23 October 2024
  • Prakash

    Reviewed: 14 August 2024 · Stayed in August 2024

    Verified review
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  • Christopher

    Reviewed: 12 July 2024 · Stayed in July 2024

    Verified review
  • Donna

    Reviewed: 30 March 2024 · Stayed in March 2024

    Verified review
  • Donna

    Reviewed: 30 March 2024 · Stayed in March 2024

    Verified review

    Clean, friendly nice harbour view, good variety of Asian breakfast foods, bike rentals. Helped us get a car and driver for the day.

    Not many food options in the neighbourhood and the dining room was only open Friday night for a seafood buffet nobody told us about - we almost missed it.

    Property response:

    Dear Donna McColl, Thank you for taking your valuable time sharing your feedback with us. We are happy to hear that you liked our sea view. Meanwhile we are truly regret that our restaurant and staff service couldn't meet your expectations. We have well conveyed your comments to the concerned department for actions and improvements. We look forward to meeting you again in the near future to see our improvement. Sincerely yours, Fullon Hotel Hualien

    Dear Donna McColl, Thank you for taking your valuable time sharing your feedback with us. We are happy to hear that you liked our sea view. Meanwhile we are truly regret that our restaurant and staff service couldn't meet your expectati… Show more

    Fullon Hotel Hualien
    1 April 2024
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  • Cheng

    Reviewed: 11 January 2024 · Stayed in January 2024

    Verified review

    Price is a super value, compares to other over-charged hotels in Taiwan. Perhaps due to a low travel season.

    None.

    Property response:

    Dear Cheng Yeh, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien

    Dear Cheng Yeh, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continu… Show more

    Fullon Hotel Hualien
    7 February 2024
  • 7.0 Good
    Brett

    Reviewed: 31 December 2023 · Stayed in December 2023

    Verified review

    Parking and access to Hualien and Taroko Gorge.

    Property response:

    Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien

    Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously … Show more

    Fullon Hotel Hualien
    4 January 2024
  • Yih-farn

    Reviewed: 4 December 2023 · Stayed in November 2023

    Verified review

    Excellent with both Chinese and Western food

    Pretty much the same food every day.

    Property response:

    Dear Yih-Farn, Thank you for taking your valuable time sharing your feedback with us. We are truly regret that our restaurant couldn't meet your expectations. We have well conveyed your comments to the concerned department for actions and improvements. We look forward to meeting you again in the near future to see our improvement. Sincerely yours, Fullon Hotel Hualien

    Dear Yih-Farn, Thank you for taking your valuable time sharing your feedback with us. We are truly regret that our restaurant couldn't meet your expectations. We have well conveyed your comments to the concerned department for actions a… Show more

    Fullon Hotel Hualien
    7 February 2024
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  • Kristina

    Reviewed: 7 November 2023 · Stayed in October 2023

    Verified review

    The hotel was clean and comfortable and the staff was kind and helpful even with our language differences. We really enjoyed the breakfast buffet although it was pricey compared to outside breakfast spots. We also appreciated the amenities, including the outdoor pool, sauna, gym, and game room. The hotel’s location was perfect for us too—a short scooter ride into downtown and to some local sights.

    The hotel cost more than others in the area so it would have been nice to have things like the sauna cost already included in the price.

    Property response:

    Dear, Thank you for taking your valuable time sharing your feedback with us. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We have well conveyed your comments to the concerned department for actions and improvements. We look forward to meeting you again in the near future to see our improvement. Sincerely yours, Fullon Hotel Hualien

    Dear, Thank you for taking your valuable time sharing your feedback with us. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We have well conveyed your comments to th… Show more

    Fullon Hotel Hualien
    11 October 2023
  • Igor

    Reviewed: 27 September 2023 · Stayed in September 2023

    Verified review
  • H

    Reviewed: 19 September 2023 · Stayed in September 2023

    Verified review

    Sea view

    Beds are not comfortable

    Property response:

    Dear Sir, Thank you for taking your valuable time sharing your feedback with us. We are truly regret that our beds couldn't meet your expectations. We have well conveyed your comments to the concerned department for actions and improvements. We look forward to meeting you again in the near future to see our improvement. Sincerely yours, Fullon Hotel Hualien

    Dear Sir, Thank you for taking your valuable time sharing your feedback with us. We are truly regret that our beds couldn't meet your expectations. We have well conveyed your comments to the concerned department for actions and improve… Show more

    Fullon Hotel Hualien
    20 September 2023
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  • Ya

    Reviewed: 10 September 2023 · Stayed in July 2023

    Verified review

    Nice swimming pool and the beds Was very very comfy

    None

    Property response:

    Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien

    Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously … Show more

    Fullon Hotel Hualien
    11 September 2023
  • Chiachun

    Reviewed: 27 August 2023 · Stayed in August 2023

    Verified review

    Recreation center

    Property response:

    Dear Chiachun (Lucy), Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien

    Dear Chiachun (Lucy), Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms c… Show more

    Fullon Hotel Hualien
    7 February 2024
  • 平威(pingway)

    Reviewed: 16 August 2023 · Stayed in August 2023

    Verified review

    I liked it a lot. It's clean and comfortable.

    Property response:

    Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien

    Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously … Show more

    Fullon Hotel Hualien
    7 February 2024
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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