They don’t have a common area to chill for bites. Only a bar in the lobby which weren’t that suitable for families. But this is a business hotel so cant complain much. If im traveling as an expatriate, then yes it’s really going to be a super enjoyable stay. Our toilets for both our quad family rooms were quite disappointing due to the black mold in the shower area and sink. Rather turn off and it’s the absolute turn off for our stay. Other wise all was good for this hotel !

Its space and vibe was really welcoming and comfortable. Staff were all very prompt friendly and all of them put in effort in serving. Thank you for the hospitality ! Big rooms and big beds, the noise reduction worked super well between rooms. We enjoyed the peace and also enjoyed the freedom to be slightly abit noisier with our kids as compared to other hotels which we stayed earlier during our trip.

Stayed in June 2025

Expensive

Located at a good mall. Food is so so in the context of Taipei food scene. Staff are friendly and courteous

Stayed in August 2025

During our stay, one of my wife’s small personal items was accidentally taken away with the bed sheets during housekeeping. Needless to say, the housekeeping staff were always very kind and careful in their work. Since the item was small and white, it was easy to overlook and get mixed up with the linens. So I do not think this was their fault. When we called the front desk, at first they could not locate it. But after I asked them to check more carefully, the manager personally took responsibility and searched through the sheets until he successfully found it. As a gesture of apology, the hotel kindly offered us fruit, wine, and one complimentary breakfast. Both the housekeeping team and the manager handled the situation with great sincerity and professionalism, and thanks to them, we enjoyed our stay with peace of mind. We were delighted with the thoughtful service. We highly recommend this hotel for families, and we look forward to staying here again.

Stayed in August 2025

A bit far from city center

It was super nice, clean and spacious. It’s a bit far from city center but the quietness is perfect for us

Stayed in August 2025

One day I requested for a breakfast carry-out box with a cup of coffee. However, I was told - and without any explanation - that the coffee cannot be included in the carry-out box. It seemed to me that a carry-out coffee can be easily prepared and all other hotels do that, but I was left in the dark without knowing why.

The breakfast is fantastic in its quality, quantity, and service. One would not be able to expect anything more.

Stayed in July 2025

Nothing.

I liked the ease of convenience to the MRT station, the link to global mall right at the hotel basement. Great reception crew (Mariott never disappoints us - Well done). Bar by the reception is an excellent idea, the thirsty guests can get a drink while waiting to check in.

Stayed in June 2025

Nothing to complain

Very clean Nicely furnished Conveniently next to a shopping mall and train station

Stayed in June 2025

Would love outside courtyard to be open but it had renovations going on.

Excellent service and great cocktails at the bar on level 7. It was a go to place most nights with well priced drinks of a descent size. Great value. Great service by front of house. Downstairs concierge staff were great giving our go to location and ringing taxi. Very helpful.

Stayed in June 2025

Overall great experience

Stayed in March 2025

Double charge on my credit card for the room, took some time for the staff to explain why and I hope it will be resolved. Only one toaster for the bread is not enough. Juices are not fresh, they are from a box. One of the ladies who refills the water was putting ice cubes in the drinking water using her hands!!! Price is quite expensive for Taipei and the overall experience.

The staff was very cooperative and friendly. Breakfast had many choices and the room was spacious and comfortable enough. The facilities in general look great.

Stayed in June 2025

None

Room is big and the location is super.

Stayed in May 2025

Nothing

Comfortable and location

Stayed in March 2025

Floor a bit stained but clean otherwise..the flow of water accumulated a bit at bathtub n pillow soft. Expected a bit more for the amount but overall still a very good stay.

Nice hotel. Thoughtful provided a cake for birthday guests. Bed comfortable.convenient as near all the stations like metro, high speed rail, local fast rail. Clean and comfortable stay.

Stayed in April 2025

Same breakfast everyday

There is a mall beside the hotel

Stayed in March 2025

Nothing to complain, everything is exceptional. The staffs are very helpfull. For the breakfast, maybe should upgrade. We ate the same food for 5 days.

Stayed in March 2025

Great Location. Friendly staff. Room is clean.

Stayed in March 2025

Non

Great location, good F&B options

Stayed in March 2025

Only downside is it is not located at core downtown. But the hotel is at the junction of 3 railway/metro statuons it is still ok in term of accessibility

Late check out

Stayed in January 2025

The location is great, close to the train station with a lot of shops and food stalls.

Stayed in February 2025

Bathroom amenity need to ask for it during check in. Normally this should be available without asking. Cotton bud etc.

Just good.

Stayed in January 2025

very friendly staff, amazing room and beds

Stayed in January 2025

Front desk personnel has difficulty communicating in english

The room is clean and comfortable. Right for 4 people.

Stayed in January 2025

Right on top of train and MRT

Stayed in January 2025

Very conveniently located since the hotel is right above the train station.

Stayed in December 2024