No complaints.

The facilities were clean, comfortable, and had a good location.

Stayed in July 2025

The front desk told me that my guest would have to submit her passport, but she didn't, because she is Taiwanese. It was a little odd. Not a big deal though.

The room is small but it has everything you need and is quite nice.

Stayed in July 2025

I could hear TV, talking, and even showers from the rooms next door.

Location

Stayed in July 2025

Another room our friends stayed has a window but no view so it was a bit inferior with the same rate as ours.

The staffs are extremely helpful! Our room is clean and well designed so that we stay comfortably despite its small size'

Stayed in June 2025

Close to Taipei main station Free washing machine and dryer Free coffee and tea Free breakfast bars and cup of noodles

Stayed in May 2025

The bed was a little uncomfortable

Great location, excellent staff, super clean

Stayed in April 2025

Guess the room could’ve been slightly bigger!

Great to have laundry room and free tea/coffee, perfect location, helpful staff and comfy room

Stayed in April 2025

The dryer in the laundry room takes long time to actually dry the clothes.

Near city center and there are free laundry machines for use. The room is decently sized and clean. The staffs are nice and helpful.

Stayed in February 2025

Room was clean and comfortable. Staff are friendly and helpful, Sam offered to help us queue for dryer which allowed us to rest earlier. Amenities were great, washing machines and dryer free of charge. The tables in the room were slightly small.

Stayed in April 2025

Room is decent sized considering its location within taipei, but not the biggest i've seen either

Generally prompt service, responsive staff. Room was clean, in good condition. Central location

Stayed in April 2025

the towel looks not clean.

location is very convenience and closed to station.

Stayed in March 2025

The room is a little tight and the toilet is a bit small

The staff were great. Friendly and helpful especially Ginnie. She help us plan our trip to Yehliu/Shifen/Keelung/Jiu Fen!!

Stayed in March 2025

My room was outside the lift and the housekeeping store, sound proofing is very poor. I can hear the noise from the corridor, the housekeeper doing their work and pushing their trolley, people talking in the corridor.

Good location. Near to Taipei Main station and bus terminal. You can take bus 1819 from Taoyuan airport to bus terminal and this hotel is only 5 mins walk from the bus terminal. It is 10 mins walk to the Zhongshan Station and shopping malls. Plenty of food options too, there is a good coffee place and good and cheap beef noodles and dumplings just across the road. This hotel has a a pantry which provides free biscuits and has nice expresso coffee machine, also free instant noodles for supper. The washing machine and dryer are free for hotel guests.

Stayed in March 2025

The rate is high compared to other places in Taiwan.

It is in a great location, has a super friendly staff, has a hotel with western standards, has a free laundry machine, and has an international outlet.

Stayed in March 2025

There could be better sound-proofing between bathroom/toilet and the neighbouring suite and between room and corridor. I was directly opposite the elevators, so it was probably worse than for other rooms. Taiwan hotel accommodation costs are way out of proportion with general Taiwan cost of living, but in the context of that and the 3-star rating, I think this hotel goes a long way to make the stay comfortable and relaxed.

The staff were friendly, genuinely motivated and helpful beyond expectation. Within 2 days I was known at reception including by staff unknown to me and that greatly facilitates your travel timeline and experience. eg receptionists with hands out when leaving and no need to ask for my deidentified room "key" on return, (free) laundry issues resolved in my absence and coordinating cleaning staff around my unusual hours (I spent daytimes in and nights out with my son after he finished work). It all felt very personal. The location is within 5 minutes walk to Taipei Main Station, Zongshan Station (much easier to use for the metro) and Taipei Bus Station. Family Mart is over the road. Multiple restaurants and coffee shops are close (it's Taipei). Lots of retail stores are close.

Stayed in March 2025

Not a negative, be selective with room choice.. No window after 2 days maybe a challenge.

Location,Laundry,Late night snacks..

Stayed in February 2025

The outside of the window is something like roof top work place and looks quite strange.

Stayed in February 2025

I went for a birthday celebration trip by staying with CityInn. Really enjoyed our time with them with good services, we really loved their hospitality and the birthday surprise given to us. The team are really helpful and friendly. The location is quite convincing.

Stayed in March 2025

Staff facility and clean service is REALLY GOOD

Stayed in March 2025

Loved the location! The room and faucilites were amazing. You can wash and dry your own clothes for free. Room was a small space but it’s all you need and the bathroom is great.

Stayed in February 2025

Our second stay ay room 810 had a very musky smell and the dehumidifier was running non-stop which was very uncomfortable. They should have that taken care ahead of time or don't use that room until all problems fixed

the rooms were clean and all functions were operated properly for our 1st visit at room 210, room service and cleaning were fine except one morning our room weren't make.

Stayed in January 2025

The Matress and pillow are too soft.

Staff are friendly and helpful. Location is good, near to Taiwan main station. Hotel is clean

Stayed in February 2025

I love this place,

Stayed in February 2025

The windows are not see through. There is also no view out of the window because it is facing the air shaft. There are rooms looking out to the street. However friends have reported those rooms being to noisy and they had to change to the rooms facing the air shaft.

The location is great, 10 minutes walk to the Ning Xia night market. 2 minutes walk to the modern art museum. Close to many good eateries and coffee shops. Close to the train station of course. Room is spacious compared to some other hotels. The free washer+dryer+laundry detergent is great! Easy to use. Very convenient! It is not noisy at all. Prior to my trip I was worried about the noise level because I am quite sensitive to noise. I am very satisfied with the quietness in the room. The internet is satisfactory as well.

Stayed in December 2024