Reviews of CityInn Hotel Plus - Ximending Branch 3 stars

The staff is really friendly

None

I've stayed in a lot of hotels over the years but this has to be by far, the most well equipped hotel. They don't have all the fancy facilities, but what it does have is everything else you need. We stayed there as a family of 4 so we needed 2 room. The rooms aren't tiny but they give you just enough space. One room had a big bath/shower but the other did not. It's all the small touches for me- the house keeping adding the cable ties to your cables, the free cup of noodles they offer at after 10pm if you feeling a bit peakish, the free laundry service (wash and dryer) and the use of the steam iron was incredibly appreciated after weeks of travelling, the communal kitchen with some free light drinks and snacks and a dining area for you to eat your meals. The location was perfect, a minute walk into the heart of Taipei. The TV even had great movies on show! Such great value for money and ticks all the boxes.

We had 2 rooms and 1 of them didn't have any windows. Felt like a bit of a jail cell. However we did book very last minute so was grateful to have any rooms available. Also the only lift is quite small and closes the door a little too quick. But don't let this prevent you from staying- it's a great hotel.

We love the location. Staffs were very nice and helpful. However, the facility was dirty, smell very bad. Never again for us.

The facility smell bad and dirty

Location is superb. Staffs are very very helpful and friendly. Room is very clean. This is our second time staying here so we know what to expect and the amenities. What we like most is that we can stay after check out, go somewhere and wait for our flight time.

Nothing.

Location is very convenient and the staff were super friendly and helpful. Love the cup noodles available for supper too !

Hotel is centrally located at Ximen metro station. There are 2 exits namely exit 3 and 4 to reach the hotel. With its strategic location, plenty of tourist attractions are within reach by metro. Though the hotel has no restaurants (hence no breakfast), there are 2 eateries diagonally opposite or just beside the hotel each selling taiwanese food such as dumpling noodles and meatball soup respectively. Nearby, there are 2 bakeries (which we bought bread from for breakfast) and 1 shop specialising in authentic almond soya milk. I particularly love the free laundry service in the hotel. At B1 of the hotel, there are 3 washing machines and 3 dryers for DIY. Free washing powder, baskets for soiled clothes, and plastic bags for clean washed clothes are readily available for personal use. There is also an electric vertical steam iron. Have made use of this free service throughout the stay. Hence, no need to do laundry back home and more free time to unwind after trip. My family loves the spacious common area (at B1 of the hotel) aka dry pantry for dining-in too. There are 2 microwave ovens for heating up packed food. Free beverages such as americano and water are provided via coffee bars and water dispenser. Hotel guests are welcome to take the free taiwanese snacks at the pantry. The friendly staff top up coffee beans regularly and they also maintain the area very well. There are charging ports too. While waiting for your laundry, you can take your meals, charge your phone or simply chill and relax. Between 10pm-12mn daily, they will leave instant noodle bowls at the reception counter for you to take. Near the reception, there are coffee bars, water dispenser and washrooms.

The family room is just right for my family of 3. It is clean and well-maintained. However, hangers (8 pcs in total) and hanger hooks may not be sufficient for travellers who did not bring their own foldable hangers and portable hooks. Luckily, we were prepared for this shortfall 😉

The staff were really nice and accommodating. We enjoyed the free coffee and noodles. Location was great too, no need to walk far to the station. Also, Ximending Night Market is close by.

The walls are too thin. We could hear the people outside talking and dragging their luggages.

Location is excellent and staff were great.

Not too much, all good

Great location. Free late night cup o noodles and free luggage storage

The location was amazing. It was a 2 minute walk from Ximen station and 5 minute walk from Ximending.

The toilet could not flush despite us telling the staff multiple times. The staff were very helpful and did their best, however, also was told that we flush too much toilet paper which we did not think was the case. We often had to flush the toilet multiple times and even then, there was residue. The room for 3 people were also extremely small, we had 6 luggages and we had to open and close them respectively because we did not have space to leave them open. The sound proof in the walls were also quite poor. We could hear clearly others’ conversations or the toilet flushing/someone showering next door. The noise definitely was prominent.

A great hotel located close to Ximending station and walking district. Clean, modern rooms. Friendly staff and free laundry facilities.

The location is great and staff are wonderful. The room is also clean and I love that all staff are willing to help and quick response to my request

They said they provide free snacks around 10 PM, I went there for 2 nights but saw nothing