- fridge didn’t work - you can choose your cleaning schedule on the iPads. But even if you choose to not have the room cleaned and hang out the don‘t disturb sign, they will push little letters under the door everyday to remind you of the cleaning service. Felt a bit invasive after already taking two steps to declare that we didn’t want any cleaning done that day.

+ super friendly and helpful staff + located only a 2-3 minute walk from the nearest MRT station and about 10 minutes from AirPort Express station + clean + amazing views (we were lucky enough to even see fireworks on the river side) + big beds and quite big rooms

Stayed in August 2025

The TV in my room was not working properly, and I could not cast my media to it. The use of the iPad to control room facilities is a cool idea, but it reloads/reconnects to the network every time you open the iPad resulting in delays to the task you're trying to do.

The room was fantastic and very comfortable bed, lots of natural light with a great view of the Taipei river. Cool technology in the room to control tv, music, lighting, temperature and blinds. Bathroom is small but super nice and clean. Check in was easy and hassle free. Location is alright, near the main stations with a bit of walking.

Stayed in August 2025

Nothing.

I like all about the hote 100%

Stayed in August 2025

Excellent location near the central station and bus stops, in a lively neighbourhood with many restaurants, bars and cozy cafes The staff were always friendly and willing to help. The check-in and checkout process were very smooth

Stayed in July 2025

Rooms are a bit small

Great location close to the train station and Ximending area by foot around 5 - 10 min Very friendly stuff and rooms are clean and conformable.

Stayed in August 2025

So clean and bed is so comfy and near to metro

Stayed in August 2025

• Perfect location – tucked away on a quiet street yet just a short walk to several MRT stations and bus stops. Only 10–15 minutes to Taipei Main Station, 10–15 minutes to Ximending, and just 2 minutes to reach the city’s business district. • Outstanding staff – the reception team is exceptionally helpful, and the cleaner on the 5th floor took incredible care of our room every single day. • Comfortable and modern rooms – while not overly spacious, the room had everything we needed. The facilities were modern and cozy, the shower was fantastic, and the city view from our window was simply beautiful.

Stayed in August 2025

Everything ok

Great location to many walking distance places and also coming from the airport

Stayed in August 2025

Everything was good i just thought i booked a room in the higher floors but apparently i didnt. Taipei is a great city!

Good location, within minutes od ximiending market and close to the subway. Great drinks in the bar on site and happy hr

Stayed in July 2025

Its not a matter of not liking it but due to its design as well, it will leave little to your privacy. With modern technology it could have been nice to have a one way mirror type of window. If you want privacy, you need to use the black out curtains which will leave you in a small room without view.

The hotel boast a great view of the City. It was self check in but hassle free as they leave clear instruction. It gave us a unique experience as the hotel design (a bed literally next to a full room window) opens up the hustling and bustling of the street below witj wonderful view of thr mountains on a clear day

Stayed in July 2025

Room was very comfortable and perfect to chill

Stayed in July 2025

The weather was too humid. The air conditioning in the hotel couldn’t dry out the moist in the air, my clothes wouldn’t go dry after soaked in rain.

It’s a fine CitizenM classic

Stayed in July 2025

Nothing much to comment here but between certain hours people do come to clean windows from the outside so just have to be a bit more cautious about privacy. For us it’s not a big deal as we wouldn’t be in the hotel room during those hours, but I can see that it could be a small inconvenience for some people in regard to privacy. The hotel does have a sheet informing you of this though.

Easy and fast check in process. Location of hotel very convenient for travelling around Taipei but also if you needed to take public transport around other cities in Taiwan. Rooms were kept very clean and room service arranged my plushy on the bed really nicely which was very thoughtful of them. The city view of our room was beautiful and definitely worth the price.

Stayed in July 2025

location is great, the view is nice, and most importantly great water pressure in the shower :)

Stayed in July 2025

Location to near metro station. Also liked the view from Hotel

Stayed in June 2025

The view from my 15th floor room was amazing! Great place to stay in Taipei

Stayed in July 2025

The location from the train station is about 5-10mins walk away. It is unsheltered, hence could be a little hot while walking with your luggages during the day or inconvenient if it is raining. Other than that, the hotel is amazing.

Room is clean, check in is fuss free. You can check in by yourself at the counter by following the instructions. Hotel is quiet.

Stayed in July 2025

Lack of food

Staff

Stayed in July 2025

I wish there was a gym

The room was very clean and the large window made the stay extremely enjoyable. Every staff member I talked to was also super friendly and helpful.

Stayed in July 2025

None

Location

Stayed in July 2025

However, sometimes the TV will take awhile to load or switch channels.

We love the view that our room offers (especially during sunsets) and having to control the lights, blinds and TV using an iPad is a fun concept. We enjoy the facilities especially the canteen as it provides us a place to chill and we had the happy hour during our stay which was a great addition when we are looking to chill

Stayed in July 2025

Wish they had a self laundry service.

Friendly staff, very accommodating. Strategically located with a 24h bar.

Stayed in July 2025

We have a lot of electronics and definitely needed a hub for wires and plugs

Quiet, good location near subway but away from hustle and bustle of Center. Clean (every day clean and fresh towels ), charming staff, all the amenities needed (kettle, iron, laundry room). And charming staff… one of the better hotels we have stayed in and the room was decent sized for a couple. View outside was some space and a small temple garden below. Loved it and highly recommend.

Stayed in July 2025

There were a couple of things I didn’t like. The handwash basin being in the room itself felt a bit weird, even though I guess it looked quite stylish. It just wasn’t very practical. Also, while I was able to leave my luggage there after checkout, it didn’t feel super safe. There’s no proper storage space for it—it’s just left in the lobby area behind some rope, and it looked messy with all the bags piled up. It didn’t really feel secure at all.

I stayed at the CitizenM Hotel in Taipei recently, and overall, it was a pretty good experience. The location is great—really central and easy to get around the city. My room was nice, modern, and the bed was huge, which I totally loved. The best part was definitely waking up to the view from the bed—it was so nice just lying there looking out. Breakfast was ok, nothing special but fair for the price. Loved the little detail of AM / PM versions of shower gel and the super efficient check in check out!!!

Stayed in July 2025