The day we arrived the hotel had an infrastructure problem and there was no warm water until the morning after, which shouldn't happen at this level.

Spacious room and friendly staff. Very conviniently located near wanhua station.

Stayed in September 2025

Pool was very cold, we only used once despite staying six nights Lifts could occasionally be busy

Very comfortable beds and room for three Excellent bathroom facilities incl Japanese toilet Staff helpful Lovely evening view from window bench Close to night market & public transport

Stayed in July 2025

The pool was lovely but could have done with more staffing - there was only one staff member and they didn’t really stop people from being noisy/splashing

Great location right by two stations, comfortable room and nice pool facilities

Stayed in August 2025

The waiting at the elevators can really be long some days and you need to be very patient The fitness center is a joke for a hotel claiming to be of a certain rank : you have nothing to work on. You can cycle or run and that is it. And the swimming pool is really small and overcrowded because of it.

Rooms are Nice, staff is ok The location is very good, hotel being close to restaurants, MRT and a lot of places

Stayed in August 2025

The lights for the room are set up not right by the door but further in, so it was frustrating. The pool looked better in pictures, there was no nice view, the surrounding buildings blocked any sun, and there were only 7 chairs to sit on. They also made me but a swim cap to go in the pool, which I've never experienced before. Additionally, they close the pool for cleaning twice in the day so it's hard to schedule your swims. The Chinese restaurant in the hotel was very disappointing, the staff was not welcoming and the food was not tasty considering how expensive it was. They don't even serve water/tea without you paying for it.

The room was spacious and modern. The location was wonderful, very centrally and conveniently located. The lobby staff were all very helpful and kind.

Stayed in August 2025

Clean, spacious room. Great location, 5 mins walk from metro station and local night market. Hotel had a pool which is rare in Taipei.

Stayed in August 2025

A corner suite on 20th floor with panoramic city and nice water view.

Stayed in July 2025

Machine check in, no personal touch. Restaurant is quite expensive. But due to being further away from restaurants and night market sometimes it was the only option. We ordered a noodle, a spaghetti Bolognese and a fried rice and it was 900twd. Swimming pool is quite small and then also divided in 2 parts. Swimming cap is mandatory which we didn't bring. Elevators were slow and during peak time sometimes takes up to 10 min.

Everything was very clean and the staff greeted you with a smile. They do their best.

Stayed in July 2025

The restaurant closes early

The bed was comfortable, sharing in a twin room. It was spacious and practical. I like that drinking water was available on the floor.

Stayed in July 2025

Reception staff are polite but it’s not a super personalized experience.

Big fully serviced hotel with all the amenities you need in a great location. If you’re just arriving in Taipei for the first time, it’s a great location as it’s not in the super busy thick of it and it allows you to ease into your trip. It’s very handy having wanhua station literally next door and then longshan station is less than 5 min walk away. Great food options in every direction, including Guanshou street night market for a smaller, more local experience than some of the bigger more touristy night markets. If it wasn’t so hot, I think it would be walking distance to the ximen area but definitely not when we stayed in July.

Stayed in July 2025

The staff in the restaurant and bar were not very polite, the hotel is located in the red light district.

The staff at reception were lovely and the hotel was close to the train station

Stayed in July 2025

It is not located in the center of city. For someone likes to go to west of Taipei, this is a good choice.

Excellent location. Staff were smart and helpful.

Stayed in July 2025

The check-in time is not convenient for our early arrival. If there are the flexible options for us to check in earlier and rest that would be amazing service.

Swimming pool ! Good for us to exercise for our jet lag

Stayed in July 2025

Nothing

Location and comfortability

Stayed in July 2025

No breakfast.

Clean.

Stayed in July 2025

1. Uopon stepping out of the elevator, I saw scraps on the carpet. The room has a fit of old smell that I experienced 20 years ago despite the refurbishment. 2. The front desk didn't want to solve my order until I called the booking.com. 3.When taking a shower, the room got very damp because, surprisingly, the exhaust vent was placed right behind the main entrance door (on the outside).

Stayed in July 2025

Washlet ...with bidet

Stayed in July 2025

Having to purchase a swimming cap for the pool. If hats necessary provide complimentary caps, like with towels.

Great hotel with pool, lots of variety at breakfast. Very close to metro station.

Stayed in July 2025

Swimming cap is required to access and use the swimming pool. It is not complimentary and you need to go all the way down from level 8 to level 1 lobby to purchase the swimming cap. Suggest that it be made complimentary else convenience should be provided to the guests to purchase at the counter mend by a personnel at level 8 instead.

The room is clean with good ambience.

Stayed in June 2025

Rooms are small. Not a good value for money

The tend room for kids

Stayed in April 2025

The toilet bowl cubicle is a tad bit claustrophobic, other than that no complaints.

Second time staying here, love the size of the room and how there is a segregation between the sleeping and lounging areas. The views from the bathtub is also awesome. Location wise is superb too, a stone's throw away from the mrt and just next to the tra.

Stayed in June 2025

Good view.

The room is nice with very good view

Stayed in June 2025

Unfortunately my hotel room face the side where the rain fall and disturb my sleep . It's Unfortunate I am a light sleeper , will wake up upon hearing raindrop beating the windows , nothing to do with the hotel assignment of room

The excellent fitness facility

Stayed in June 2025

The elevator were too slow we were on the 20th floor The carpet had bubbles, it wasn't flat. It looks so awful when I entered the room. Self check in - couldn't interact with a human but someone helped out how to use

Near to the metro station - longshan temple and one station away to ximen Near to Family Mart, 7/11 and the Starbucks Beautiful lobby The bed were comfortable. Swift checkout. Free refillable water- but you need to bring your own bottle/flask Luggage storage

Stayed in June 2025