Reviews of Bin Chen Business Hotel 3 stars
5F, No. 13, Zhongzheng Road, 300 Hsinchu City, Taiwan
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Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewGood location in Hsin Chu
We found bed bugs on night 2 of our 6 night stay and brought this up to hotel staff. The staff were unhelpful and tried to deny it, we showed the videos and photos we took. After alot of reluctance and back and forth with my Taiwanese mother they refunded us for the rest of our stay, but not the whole stay. The manager did not even talk to us and left it to the desk staff, which we were sympathetic that it wasn't their responsibility to deal with problems like this.
We are sorry that you had a bad experience. After verification, it was the hotel manager who contacted you. At the time of the incident, you requested a room change, and the hotel staff handled it and apologized. Not long after, you asked for a full refund of the room fee. The hotel has also refunded your room fee for that day and the following days~! I believe you are also very clear. We have solved the problem in the room. We are sorry that you feel unhappy, and thank you for your feedback.
We are sorry that you had a bad experience. After verification, it was the hotel manager who contacted you. At the time of the incident, you requested a room change, and the hotel staff handled it and apologized. Not long after, you asked f… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewBreakfast was really good ! Free space and calm.
Cold water but it was not directly the fault of the owner.. I got a discount for this. No window in the room though.
Thank you for choosing this hotel. The room you booked does not have a window. Thank you!!!
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewVery accessible location to eateries n shopping
Nil
Hello! Thank you for choosing to stay with us and thank you for your evaluation of us!
Reviewed: 19 April 2025 · Stayed in January 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in March 2025
Verified reviewThe location very good close to train station and bus station.
Hello! Thank you for giving us a rating, we will continue to maintain it and look forward to your next visit!
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in March 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 4 March 2025 · Stayed in January 2025
Verified reviewReviewed: 2 March 2025 · Stayed in March 2025
Verified reviewIt’s in a great location! Close to restaurants and the train station.
The bathroom need to be updated. And there should be a shower door or curtains. Everything gets wet after you shower. Even the toilet paper.
Hello! We are very glad that you chose to stay at this business hotel. Thank you for giving us your valuable feedback on your stay. We will improve your suggestions as soon as possible and look forward to having the opportunity to serve you in the future. Thank you!
Hello! We are very glad that you chose to stay at this business hotel. Thank you for giving us your valuable feedback on your stay. We will improve your suggestions as soon as possible and look forward to having the opportunity to serve you… Show more
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 4 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in January 2025
Verified reviewGood location, near the train station. Helpful staff. Breakfast at any time prior to check out.
Hello, thank you for choosing our hotel, thank you for your affirmation of us, and we look forward to having the opportunity to serve you next time!
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified review