The hotel seems a little dated and due to the nature of our room (Japanese style), it wasn't so comfortable. However we had a nice experience and wonderful stay there. More frequent shuttle buses would be helpful.

-Excellent customer service from all staff members -Fantastic outdoor hot spring pools -Complimentary drinks, snacks and flip flops -Lovely breakfast

Stayed in August 2025

The location isn't the most convenient. There aren't many restaurants nearby, and the nearest metro stations are a bit far (though the hotel does run a free shuttle bus roughly once an hour). Personally, I'd recommend staying here to use the hot springs, but not as a base for exploring other parts of Taipei.

The hot spring pools were amazing. Nice variation between them, with different temperatures and bubbles etc. It was also lovely to have a private hot spring bath in my room. The room was spacious and a nice temperature.

Stayed in June 2025

The wifi password changes every day, which is a little frustrating. The pillows were not very comfortable.

Great place to stay! Very kind staff, and the shuttle from Beitou MRT is so helpful. The rooms are nice and spacious, and the tub is wonderful, especially with the views. The hot springs themselves are a lot of fun - nice variety and it was never too crowded

Stayed in May 2025

The furniture in the guestroom are old style, dated with clearly visible wear and tear. The breakfast has plenty of choices (mostly Asian style) but was not tasty. What disturbed me was that they called a normal steam bun with a thick white skin and dry pork filing (no soup) “xiao long bao” which gave me the filling of being cheated (every single person in Taiwan including the tourist should know what the real xiao long bao looks like. The Japanese restaurant is ok in term of food quality but super overpriced. Sometimes I have to ask twice for things to be done properly.

This is a reasonable resort if you come with the kids as they have child friendly hot spring while many other hotel/resort only let the adults using them. The hotspring facility is well run and maintained. We love the hot spring pools. Recommended for those that come with children. The other thing we love is the bathroom inside our room with a large and deep marble bath tub with a hotspring water tap. I love having my own private hotspring soak everyday I stayed at the hotel (and so do the children).

Stayed in May 2025

Location and 10 minutes walk to Taipei 101 and MRT. Night market near by

Stayed in April 2025

Good views from our bedroom. The spa was wonderful. It was nice having a restaurant on site. Breakfast was varied and plentiful. Free transfer to the train station. The bathroom had a spa bath in as well as a good quality shower.

Stayed in December 2024

No

First thing is they attached the maintenance notice at the shuttle bus stop next to MRT Xinbeitou. That notice has mentioned about the purpose, the usage time of room service, restaurant, outdoor spring and shuttle. Another thing is their large outdoor spring area. They offer lots of different temp and SPA under security control. The other is their ecology. You could find the cicada during the breakfast time. How lucky an insect living at the good environment like that.

Stayed in July 2024

The hotel is well located near the MRT station, so is easily accessible. The facilities especially the family outdoor hot springs area are terrific. The staff are very helpful and friendly and understood our Australian English very well. The shuttle service was also very good.

Stayed in July 2024

The hotel is quite top of the hill and far from city, need to take a shuttle bus down to sone restaurants, if not just need to eat in the hotel

Nice open hot spring pools for choice, comfortable to spend half a day outdoor and can enjoy hot spring in the room any time

Stayed in March 2024

There is only one switch for all the lights inside the room. It should have at least separate switches for each light so we can switch off the lights that we don't want to use during sleeping.

We liked the private hot spring inside the room.

Stayed in March 2024

Hot springs are very satisfied. All staff are very friendly

Stayed in February 2024

Having stayed in it for a many times in over a decade, I find the provision of breakfast, both in terms of quality and quantity, tumbles down in standard. In short, patrons usually spend about 20 to 25 minutes when having breakfast, a bit like eating fast food (one striking example is its meagre provision of fruits, which Taiwan is famed for). Besides, the chance of switching to a Japanese breakfast (with a surcharge) has also been scrapped, which is a pity.

Its spa facilities are unique and super! A quiet and peaceful environment. Ample opening time (9am - 10pm) for enjoying the spa, which is tremendously convenient and heartwarming for its patrons.

Stayed in December 2023

public hot springs quite crowded, hotel was very full and noisy at night could hear people talking and walking in hallways, playing guitar in neighboring room

beautiful location. in room stone tub/hot spring lovely. breakfast was very nice

Stayed in December 2023

Not much food nearby. Only hotel food.

Relaxing

Stayed in September 2023

Very limited vegetarian (and no eggs and dairy) options for breakfast. Only went once and did not go again for the other 3 days. Had pot noodle in bedroom instead. Chef was nice to make one veg noodles dish for us, shame we could not just take that to our room to eat it slowly, had to waste most of it as we were very tired in the morning. We were told we cannot take buffet food out of the restaurant, but on this occasion where the buffet is closing time and the nearly only thing we could have was the plate of noodles the chef made for us especially. We feel they could be a bit kinder on this occasion. So we did not bother using the other 3 days breakfast vouchers as it was a waste of effort to just go down for plain congee. Feels more like a 3.5-4 star hotel due to this point, and not a 5 star hotel.

To have a relaxing, pampering break with Hot spring in the room was the main reason for booking. Hot spring in room achieved the main point of staying here.

Stayed in April 2023

A bit far from the train station

Tatami room for family, in-room private onsen

Stayed in December 2022

is time to touch up / renovation of the property. wear and tear is bad

like the environment, ambience and the outdoor hot spring

Stayed in December 2022

I did not like the breakfast there was nothing that would commonly eaten in the west

Stayed in April 2025

The staff are kind of incompetent.

Beautiful rooms and lovely location

Stayed in January 2025

Family-friendly pools were great, with different temperatures to suit different people. Breakfast buffet had enough variety that everyone could find something they liked, both Asian and Western style breakfast. Tatami room was comfortable and we enjoyed the private tub.

Stayed in January 2025

The hotel is very out of date with a broken toilet and the out of order hot spring water tap. The room is not clean with very dirty carpet. All facilities are out of date.

Location

Stayed in November 2024

The room was clean on its own but the wood in the bathroom was breaking apart and obviously requires replacement 160 euro for a room like this isnt specifically worth it, might be better to just take the day trip

Stayed in September 2024

the maintenance of the facilities like the toilet is not good. the cleanliness of room need improving.

the location is good. The breakfast is ok, not much choice of restaurant available.

Stayed in June 2024

Mosquitoes in the outdoor onsens. They were relentless. Our room was also small despite saying that it can fit 4 people but in reality it would be more fitting for 2 pax instead. It was just 1 tatami living room (which 4 of us had to sleep on) and a toilet. Very underwhelming tbh. Television was also not a smart tv so it was boring and we couldn’t watch netflix or disney.

Breakfast spread was the best (passable) thing out of our entire stay.

Stayed in May 2024